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Show Results For
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All HBS Web
(1,910)
- People (2)
- News (429)
- Research (503)
- Events (3)
- Multimedia (2)
- Faculty Publications (118)
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
to today's Network Era characterized by the Internet. From roughly 1970 to 1980, DIS concentrated on the management of mainframes and the chief individual responsible for information technology, the Information Systems (IS) manager. At...
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by Staff
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
Indeed, many of the leaders we've celebrated over the last decade or two made their organizations competitive by instituting fairly linear improvements, such as reengineering, supply chain management, enhanced customer responsiveness, and...
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by Staff
- 23 Feb 2021
- News
Dan Koh Named Labor Department’s Chief of Staff
Photo via LinkedIn Photo via LinkedIn Boston Mayor Martin Walsh, who has been nominated by President Biden to serve as secretary of labor, has tapped Dan Koh (MBA 2011) to serve as his chief of staff, according to the Boston Globe....
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- 12 Oct 1999
- Research & Ideas
Building Competitive Advantage Through Operations
Professor David M. Upton is the faculty chair of BCAO. He spoke with an Executive Education staff member about the course.EE: How do you define the term "operations"? Upton: "Operations" constitutes all of the...
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by Staff
- 13 Oct 2010
- Research & Ideas
How Government can Discourage Private Sector Reliance on Short-Term Debt
sector's tilt toward short-term financing was merely the industry responding to a lack of available government debt instruments, such as short-term risk-free Treasuries, that were much in demand by investors during the global savings...
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- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
auto market in the 1950s. The industry leader, unbothered by competition and looming threats, began to coast on its former glory, however, and bypass such areas as consumer preferences and industry innovation. View Details
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
heavily on other, usually smaller, companies or external individuals to conduct many of their activities. What part of your iPad is made by Apple? Is the Verizon customer representative you're talking with really part of that company? How...
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- 15 Feb 2000
- Research & Ideas
Growing Pains: Prescriptions for U.S. Health Care
needs are increasingly ignored by these firms, which now require large margins to support their burgeoning overhead. The low-end gap thus created offers fertile ground for startups to enter the market with innovative approaches...
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- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and...
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- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
mainstream business. Q: There had to be some good things you learned by looking at dot-coms, even those that went out of business, and their cultures. A: Many people are skeptical. In fact, a lot of people are putting their business suits...
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by Staff
- 31 Dec 2012
- Research & Ideas
Most Popular Stories of 2012
The following articles were the most read pieces on Harvard Business School Working Knowledge in 2012. Now two questions for you. What do you think was the most important business issue of the year? Fiscal cliff? China's slowdown? Also please share your opinion about...
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by Staff
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
Judging by the most-read articles and faculty working papers over the last year, our readers continue to be fascinated by the emergence of social networks and their potential impacts on business and...
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by Staff
- 17 Dec 2017
- News
The Japanese company that ordered staff to speak English
- Article
Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems
By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell
Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.
Data... View Details
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Perspective;
Opportunities;
Safety;
Performance Efficiency;
System;
Failure;
Conferences;
Employees;
Management Analysis, Tools, and Techniques;
Experience and Expertise;
Health Care and Treatment;
Health Industry;
United States
Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
What They Are Reading Jeff Bussgang Two of my books during the “summer of COVID” have been a deep case study into perhaps history’s greatest leader in crisis, The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz View Details
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by Staff
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
manager faced decisions that could have derailed the performer's career. A new case by Associate Professor Anita Elberse examines the strategic marketing choices that instead created a global brand. Why Leaders Lose Their Way (21,651)...
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by Staff
- 02 Jul 2001
- Research & Ideas
George C. Lodge
named him assistant secretary of labor for international affairs, a position to which he was reappointed several years later by President Kennedy. In 1962, Lodge, who had strong views about issues such as foreign aid, unemployment, and...
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by Staff
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
The tech industry has thrived by capturing our best students—regardless of origin—and giving them exciting jobs, which helps make America one of the most innovative countries in the world. Restricting the free movement of talent does not...
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by Staff
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
decades consulting to major businesses and governments all over the world, had something to say about this. I surveyed 785 companies, start-ups as well as the global giants, on many continents of the world, in collaboration with Inc. Magazine and the World Economic...
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by Staff
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
health care by employers will result in a more cost-effective and efficient system. Participants submitted papers that were read in advance of the conference. These papers will be edited by Herzlinger and...
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