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- Research (1,093)
- Events (7)
- Multimedia (10)
- Faculty Publications (392)
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- 20 Dec 2017
- News
How to Design a Better Customer Experience
- 15 Dec 2017
- Video
Playing Around with Customer Experience
- 12 Oct 2022
- Video
Mike Luca: The Role Experiments Play in Addressing Discrimination
- 01 Sep 2016
- Video
HBS Peek Weekend
- 06 Jun 2018
- Video
Jayon Wang, Blavatnik Fellow 2018-2019
- 06 Mar 2020
- Video
College Programs Series: Peek Weekend
- 24 Aug 2018
- Video
Customer Interaction Days
- 29 Oct 2019
- News
Why Open Offices Aren’t Working — and How to Fix Them
- 26 Jun 2015
- Video