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- Research (1,361)
- Events (12)
- Multimedia (15)
- Faculty Publications (489)
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- 20 Dec 2017
- News
How to Design a Better Customer Experience
- 16 Dec 2015
- Video
Designing a Great Community
- 12 Oct 2022
- Video
Dan Mall: Defining Good Design
- 15 Dec 2017
- Video
Playing Around with Customer Experience
- 12 Oct 2022
- Video
Mike Luca: The Role Experiments Play in Addressing Discrimination
- 17 May 2022
- News
Delivering a Personalized Shopping Experience with AI
- 25 Mar 2016
- Video
Sharon Peyer, Co-founder, & VP Business Development, HitBliss
- 01 Sep 2016
- Video
HBS Peek Weekend
- 06 Mar 2020
- Video
College Programs Series: Peek Weekend
- 06 Jun 2018
- Video
Jayon Wang, Blavatnik Fellow 2018-2019
- 24 Aug 2018
- Video
Customer Interaction Days
- 03 Sep 2019
- News
Wait Wait…Tell Me!
- 26 Jun 2015
- Video
Into the FIELD
- 29 Oct 2019
- News