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All HBS Web
(316)
- News (78)
- Research (174)
- Events (2)
- Multimedia (2)
- Faculty Publications (101)
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- 02 Jun 2011
- News
Serious Fun
that teach different aspects of financial literacy. Celebrity Calamity focuses on the ins and outs of credit card debt; Farm Blitz: teaches users about debt, savings, and compound interest; Bite Club, billed...
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- 01 Jun 2016
- News
Ink
there is only Box 3. But very quickly, you get into Box 1. Take Square. Its Box 3 opportunity was micromerchants who want to take credit cards but don’t generate enough sales to have an expensive, big View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling...
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- 24 Mar 2023
- News
Exploring Talent Markets; Aid for Turkey
the bank provided interest-free loans and postponed credit card payments. Now, ING in Turkey, with $100 million Euros donated by the ING community of banks globally, will work closely with local NGOs to...
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Margie Kelley
- 01 Dec 1998
- News
Short Takes
credit card issuers, began lending precisely at this time to customers with much lower average incomes than they ever had before," he says. In fact, contends Moss, policymakers could conceivably worsen the...
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Judith A. Ross
- 01 Jun 2014
- News
Ask the Expert: Braving an Insecure New World
more private letter, to choosing to use a credit card rather than cash for our purchases. Make no mistake: Big Data knows more about you than Big Brother ever will! Data-driven innovation to improve the...
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- 01 Jun 2016
- News
How Do We Win the Cyberwar?
Your credit card has already been stolen. You just don’t know it yet. Thomas knows it, though. (A 12-year IT security veteran, Thomas requested anonymity to protect the reputation of his employers, which...
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Dan Morrell; illustrations by Victo Ngai
- 13 Feb 2019
- News
We’re All Going to Get Hacked
It’s looking for a particular pattern, probably a credit card pattern in this case, and didn’t find it. So it keeps on, every time it finds a new pathway—it just goes down it and marches down to the next...
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- 28 May 2019
- News
Ask the Expert: In Security
Illustration by Taylor Callery Remember a decade ago, when the main cybersecurity worry was a retail breach of credit card information? “Obviously that still happens,” says Chris Young (MBA 2003), CEO of the...
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- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
enabled everyone to say, 'Here's what we're doing to improve things.'" Rossotti dramatized the scope of the agency's IT problems by taking key congressional staffers on a bus trip-first to the virtually paperless office of a credit View Details
- 01 Jun 2011
- News
Students Start-Ups Tap New HBS Fund
women to keep track of health data. Rewardly (Aleem Mawani, MBA ’11, and Jasen Kimis): A rewards program that works with customers’ existing credit cards wherever they make purchases. UpStart (Sarah Dillard,...
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awards
- 01 Jun 2015
- News
3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)
new feelings. I have tons of Hello Kitty—T-shirts, shoes, stationery, a PC, a mobile phone. I use a Hello Kitty credit card and checkbook. My favorite Sanrio characters are Mr. Men and Little Miss—I grew up...
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- 01 Jun 2005
- News
Mookerjee Picked as First Director of New HBS India Research Center
build the Asian credit card business for Capital One. Commenting on his new position, Mookerjee looks forward to facilitating research projects in his home country. “It’s the right time to look at India...
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- 01 Jun 2011
- News
Alumni Books
credit cards to the cost of a cheeseburger. Net Profit: How to Succeed in Digital Business by David Soskin (MBA ’79) (Wiley) Soskin, the former CEO of Cheapflights Media and current chairman of...
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- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
partnership with financial institutions such as MBNA, Capital One, Wells Fargo, and Providian. These firms offer the Brodia online shopping service as part of the credit card and banking services. By typing...
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Judith A. Ross
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
technology and customer relations, are models you'd like to emulate. Technology and customer relations are keys toward helping taxpayers have confidence in us and the way we do business. So we are looking at the private sector, particularly at companies such as View Details
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Garry Emmons
- 01 Sep 2009
- News
Consumer Finance Makes HBS Debut
in other areas. But we didn’t have a course that would help students understand consumers and the financial service firms that serve them, including traditional banks, insurance companies, credit card...
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- 01 Dec 2011
- News
Knowing the Score
of more than $8.5 billion, was started in 1978 with $9,000 on a credit card by a man named Bill Rasmussen, who got pushed out the door in less than a year. That early exit brought to mind John Kao’s class on...
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- 01 Sep 2013
- News
The Joy of Spending
we talk about are not mistakes that laypeople make," says Norton, who admits that even he fails to heed the science from time to time. "They are mistakes that humans make." Below, Norton offers five principles that can ensure you swipe your View Details
- 16 Jan 2014
- News
Learning from Helping Others
marketed credit cards for Chemical Bank, then MasterCard. But she always found time to volunteer, recording books for the visually impaired, and reading to elementary school students on her lunch hour. A...
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