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All HBS Web
(2,533)
- People (2)
- News (494)
- Research (1,645)
- Events (3)
- Multimedia (9)
- Faculty Publications (906)
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- 01 Oct 1996
- News
Leading In a New Era
inattention to customer feedback — led to stagnating sales and declining profits. "When I walked into this company in 1994," says Claiborne's straight-talking chairman, president, and CEO Paul Charron, "it was a $2-billion corporation...
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Nancy O. Perry
- 01 Mar 2005
- News
Venture Capital’s Comeback
companies now find their best customers in China and India, where U.S. technology products are in high demand. More importantly, the free flow of ideas and capital have created entrepreneurial hot spots around the globe, challenging...
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- 13 Sep 2019
- News
Hollywood Ending
on and enough customers to make it a viable business. They’re not settling for half-measures. “If we have great content but we don’t have a differentiated experience, we fail,” she says. “And the reverse is true too.” The urgency to get...
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- 16 Sep 2015
- News
Built for Speed
way it’s been for more than 100 years. Cars today, he says, are essentially produced the same way Ford made the Model T. “But what if we made cars differently?” Rogers gathers speed. What if we assumed that people didn’t care about steel? What if we assumed that View Details
- 01 Mar 2010
- News
Sole Mates
FDA to work 1 million acres of forest, a concession worth hundreds of millions of dollars. Every word of the company’s forty-page proposal was plagiarized from a U.S. Forest Service report on woodlands 7,000 miles away. And even though I...
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- 01 Sep 2010
- News
Letters to the Editor
article in a business journal that gives as strong, comprehensive, and accurate a depiction of corrupt business practices as “Show Me the Money.” My own career was mostly in the Foreign Service when I had occasion to see and lament most...
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- 09 Dec 2021
- News
Higher Returns
Institute for Sustainable Investing, that shows that 80 percent of individual investors in those next generations are interested in sustainable investments that can be customized to meet their interests and goals. 86 percent of...
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- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
accounting, operations, human resources, and customer and product development. The context is small enough to understand the entire organization." In addition to the faculty members who teach courses in entrepreneurship described above,...
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- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford University Press The direct-to-consumer business model has transformed how people seek out goods and View Details
- 01 Oct 2002
- News
What's Cookin'
Brooke. “We wanted to get involved in something more entrepreneurial,” he explains. “We saw the restaurant business as a service industry that would be successful based on the organization's productivity, focus, and sense of purpose,...
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Hanna, Julia
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
with comical tales are perceptive looks at things as different as family Christmas rituals, and the impact of 40 years of communism on society. When Climate Change Hits Home by Diogo Castro Freire (MBA 2012) (Amazon Digital Services LLC)...
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- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
service especially needed given the isolation caused by the pandemic. After two decades in the senior housing industry, which included overseeing a multibillion-dollar portfolio for a REIT, Oppenheim developed a vitality framework built...
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- 01 Apr 1996
- News
Technology for Learning's Sake
amazed that we've come so far so fast," says Associate Professor David M. Upton, who has spearheaded the latest initiative with the strategic input of Clark and many others on the faculty, the services of a legion of IT professionals, and...
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by Deborah Blagg; photo by David Zadig
- 01 Feb 1998
- News
Women at the Top
Professor of Business Administration, gave the second case presentation on First Direct, a "virtual" bank in England that has built tremendous market share by providing services via telephone. MBA Class of 1960 Professor of Business...
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Marguerite Rigoglioso and Susan Young
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of...
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