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All HBS Web
(998)
- People (1)
- News (134)
- Research (702)
- Multimedia (3)
- Faculty Publications (507)
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- 22 Feb 2022
- News
New Urban Order
the vehicle, and up to 1,000 meters ahead, in order to drive those long stretches of highway safely, saving the human drivers for shorter distance pickups and deliveries in cities and towns. The company had 70 trucks on the road...
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Keywords:
Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by;
energy;
environment;
sustainability;
entrepreneurship;
Waste Management and Remediation Services;
Waste Management and Remediation Services;
Waste Management and Remediation Services;
Waste Management and Remediation Services;
Waste Management and Remediation Services;
Waste Management and Remediation Services;
Waste Management and Remediation Services;
Waste Management and Remediation Services
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
that ESG factors, including management of carbon emissions, will create value for startups in the long-run. There are some tailwinds in this mission, such as from April 2022, Japan’s Financial Services Agency will require public companies...
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- 01 Sep 2008
- News
In Africa, Porter Sees Lessons for Health Care
the highlands of east Africa, it is HIV and TB patients to whom Porter listens intently as they describe their care and treatment. It’s July 2007, and Porter is on a fact-finding trip to Rwanda, part of his work for the Global Health View Details
- 11 Dec 2017
- News
Growing from Within
customer service are important. We track closely the voice of the customer. Both hotels and quick service restaurants are also primarily people businesses where having high-performing teams that are engaged...
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- 01 Jun 2020
- News
Meal Plan
at a white-tablecloth restaurant. This year is looking a little different. On May 8, as some states loosened dining-in restrictions and others maintained strict guidelines for takeout and delivery only, the Bulletin held a virtual...
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- 01 Dec 2014
- News
Dressing by Number
of expertly picked goodies delivered to your door. (True story: That “aha” moment came courtesy of a delivery of farmer-endorsed seasonal veggies.) Now she’s translated that idea into Stitch Fix, the Pandora of fashion. This rapidly...
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- 01 Feb 1997
- News
New Releases
in the world of digital communications will lie not in knowing how to engineer big technological breakthroughs but in how to develop products and services by creatively combining new and existing technologies with innovative managerial...
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- 01 Dec 2004
- News
Getting Personal
marketing themselves? Many mature service industries are in a service “arms race” in which they keep adding more and more services cumulatively over time. But consumers don’t...
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- 01 Mar 2019
- News
Case Study: Off to a Fine Art
Photo courtesy of James Ellerker Photography The Question: There’s a necessary element of bulk in the rental business—if you only needed one or two pieces you’d just buy them, Giridharadas says. Her question is how to get there. A chef View Details
Keywords:
Jen McFarland Flint
- 01 Apr 1998
- News
Emerging Information
free delivery service and as ubiquitous as the telephone." But in 1994, "Internet" was hardly a household word in Eastern Europe, where Mueller first sought out prospective information providers - he was...
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Paul Michelman
- 02 Jan 2018
- News
Reconsidering Retirement
store in New Jersey; the son accompanied him on buying trips to New York and watched him negotiate for the best merchandise and price. He had even launched his own successful business before arriving at HBS: a birthday cake delivery View Details
- 01 Dec 2002
- News
Books
managerial capitalism, its chronic “inward focus,” and its tendency toward “organizational narcissism” as fatal limitations that prevent traditional corporations from understanding and addressing the needs of this new population. Today's individuals want more than...
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- 07 Sep 2021
- News
One Degree of Difference
women’s health in the United States, which has the worst rate of maternal mortality of any industrialized nation. Women of color are four times more likely to die in the delivery room. “People theorize that 50 percent to 75 percent of...
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- 01 Dec 2013
- News
Faculty Opinion: Making It Better
to our detriment. Americans and other Western health-care leaders are often unaware of the many advances in health-care management and delivery that are being made "under the radar" in diverse parts of the world. To further disseminate...
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- 01 Mar 2015
- News
Case Study: The Speed of Light
sure everyone understands that the business exists to deliver solutions using this “hands-on, engineering- heavy” approach. Repeat it over and over and over. (4) Get the model right in New Jersey—number of people, skill mix, client acquisition process, View Details
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
huge inefficiency.” It was while attending HBS that Makarim formed Go-Jek, a more efficient ojek service that organized 20 or so drivers through a call center; he relied on word of mouth to market the idea to friends and relatives in a...
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- 28 Apr 2020
- News
Lessons from a COVID Survivor
Allow yourself to lean and be seen. Ruparell’s lifeline came from a broad network of friends and colleagues, who provided physical and emotional support, including grocery delivery and encouraging text messages during her illness. Let go...
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- 05 Jan 2016
- News
Alumni Top Two New Lists of Rising Stars
through the Harvard i-lab; and 2017 MBA-MD candidate Brian Powers, who has coauthored more than 20 peer-review papers and is deputy editor of Healthcare: The Journal of Delivery Science and Innovation. In addition, the Chronicle of...
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- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t...
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Jen McFarland Flint
- 01 Dec 2020
- News
In Review
and moving some activities online when the virus becomes more widespread (as happened in early November). We also transitioned many of our Executive Education programs into a virtual delivery model leveraging the Live Studio technology...
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