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Show Results For
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All HBS Web
(650)
- News (77)
- Research (305)
- Events (2)
- Multimedia (2)
- Faculty Publications (159)
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- 25 Aug 2022
- News
Up on the Corner
year. And there are mounting signs that her other plans for the neighborhood—a smaller retail-residential site that will house her African-themed online clothing business, a 51,000 square foot live-work building for artists and digital...
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- 01 Dec 2017
- News
2017 in Retail: Voice-Activated, One-Hour-Delivery Shopping
devices. And this year, we started using our voice to shop. Amazon launched that trend with Alexa, and recently Google and Walmart announced they are teaming up to do the same thing. We are in the early days of this digital commerce—it...
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- 01 Sep 2020
- News
Giving Amazon the Boot
2016, and last November, Nike announced that it was ending a pilot program with Amazon Retail that it began in 2017, opting to focus on “elevating consumer experiences through more direct, personal relationships,” according to a statement...
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- 06 Dec 2021
- News
Action Plan: Whole Sale
The future of retail won’t be brick and mortar or online, says Musab Balbale (MBA 2007). Instead, it will be a more inclusive combination of the two. Balbale, who spent several years of his career focused exclusively on online sales, is...
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- 04 Sep 2019
- News
Clicks and Mortar
cream and performers and a pleasant place to gather. Legacy brick-and-mortar retailers have amazing assets, but they need to think about what’s unique about having a physical space to convene with consumers and how that can be leveraged...
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- 01 Dec 2017
- News
2017 in Manufacturing: The Supply Chain Goes High Tech
seeing more and rapid change: The digital revolution is only about halfway through transforming the manufacturing sector. What’s next in manufacturing? “As physical retail declines, manufacturers are being...
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- 06 Dec 2017
- News
Puzzle Master
Photo via Black Enterprise Photo via Black Enterprise When kitchen goods and home furnishings retailer Williams-Sonoma announced its acquisition of Outward, Inc.—a leading 3-D imaging and augmented reality platform—the $112 million deal...
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- 20 Feb 2013
- News
Thanking Veterans Online
because they don't live close to a physical distribution point or they are exposed to elevated risk of identity theft by carrying around a DD 214 when they do claim benefits. Correcting that injustice motivates me." The two founders realized that a secure, View Details
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
channels have been steadily increasing, and a much larger fraction of sales at brick-and-mortar channels is affected by online channels. Shopper behavior and expectations have been evolving along with the growth of digital channels,...
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- 27 Oct 2016
- News
Paying It Forward
software works by interpreting patterns in the pixels of digital video images that signal attempts to override or skip checkout scanners. ScanItAll can also detect fraud at self-checkout counters, a growing problem in View Details
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Margie Kelley
- 25 Feb 2020
- News
How Artificial Intelligence is Changing Business
Fellow at HBS who founded the Laboratory for Innovation Science at Harvard, where he and Iansiti are codirectors. “With the spread of digital technology, the economy has become much more connected in a massive network,” says Iansiti....
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Susan Young
- 01 Sep 2009
- News
E Ink’s Wild Ride
but we do it and we see huge dividends every year.” The many faces of E Ink: In addition to digital reading devices like Amazon’s Kindle and Aztak’s EZ Reader, E Ink’s customers include the makers of watches, cell phones, View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
immersive shopping experience in your home or in a brick-and-mortar store. Some customers are set in the way they shop. Will they appreciate these changes? Who knows? But the next generation will be AI natives—the way millennials are View Details
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April White
- 01 Dec 2020
- News
Kill Groupthink
or former college lacrosse teammates, you are limiting the likelihood of out-of-the-box ideas, Bouygues says. “What you want to think about is best-practice crossover across industries.” For a retail board, for example, the CEO would be...
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- 01 Apr 1997
- News
Facing the Music
and IBM tested such a concept in the early 1990s but terminated the project after failing to receive commitments from major record labels and retail franchisees. Perhaps more immediately on the minds of record executives is how to use...
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Marguerite Rigoglioso
- 15 Mar 2019
- News
A Model of Drive and Impact
three years), and the opportunity it has provided to fulfill a personal mission. “What we do at Clicars is to eliminate in-person visits to car dealerships through digitalization and trust. Thirty percent of consumers would rather go to...
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- 01 Jun 2017
- News
Developing Insight that Has Power in Practice
The commitment to research that influences pedagogy, theory, and practice is inherent to HBS’s identity. The first field study, conducted in 1911 under the School’s Bureau of Business Research, comprised a comparative examination of the costs of operating a View Details
- 13 Mar 2019
- News
The First Five Years: Sierra Smith and Taylor Wiegele (both MBA 2017)
in a small, confined space we want to be there too. Trash cans, diaper pails, litter boxes, you name it. Short term, we want to build our retail presence. Look for us in select Target stores this April!” What have been the most enjoyable...
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- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
managers are able to e-mail a digital picture of any questionable item to Hong Kong for an instant assessment. But it is Li & Fung’s StudioDirect service that has investors buzzing. For a long time, the company has built a solid...
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- 01 Sep 2016
- News
Alumni and Faculty Books for September 2016
the models that online retailers use to prevent internet fraud, even the most high-tech modern businesses are empowered by theory first envisioned by economists. Pakistan, India and the Bomb: Spy versus Counterspy by James Glenn (MBA...
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