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All HBS Web
(664)
- People (4)
- News (156)
- Research (355)
- Events (3)
- Multimedia (9)
- Faculty Publications (316)
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- 01 Sep 2013
- News
The New Rules of E-Commerce
One day in 2010 the CEO of Japanese e-commerce giant Rakuten announced that thousands of employees would soon conduct business in a tongue most of them knew nothing about: English. Within days all the signs at the Tokyo headquarters were...
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- 06 Feb 2015
- News
The Billion-Dollar E-commerce Company You Know Nothing About
- 14 Aug 2014
- News
E-Commerce Is Not Eating Retail
- 24 Apr 2014
- News
Empowering Japan through e-commerce
hundreds of cases, a light clicked on. “It was in an HBS classroom that I first considered starting my own company,” he says. Rakuten operates e-commerce businesses in 13 countries, spearheaded a $100 million investment in Pinterest, and...
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- 25 Sep 2019
- News
Leading the Evolution of E-Commerce
allowing more time to focus on what the consumer wants, she says. What the consumer wants is what Fleiss—a mother of three—also wants: efficiency and ease of use. “The idea here is to combine the convenience of e-commerce with the...
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- 01 Apr 2001
- News
William Fung: E-Commerce and Efficiency
Internet to improve efficiency and cater to new customers is a clear winner. Group managing director William K.L. Fung (MBA ’72) understands that e-commerce is revolutionary. “But it won’t change what our business is,” he insists. “We’re...
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- 17 Mar 2022
- News
Pandemic’s E-Commerce Surge Proves Less Persistent, More Varied
- 05 May 2014
- News
Acustom Apparel Takes On E-Commerce
- 11 Oct 2012
- News
E-Commerce Challenges and Opportunities in Asia
- 07 Feb 2014
- News
How Shoptiques is Helping Independent Boutiques Tackle E-Commerce
- 06 May 2015
- News
Two Retail Veterans Take Aim at Amazon’s E-Commerce Reign
- 29 Dec 2021
- News
Should Retailers Split E-Commerce From Stores? A High-Level Debate
- 13 Feb 2013
- News
Everything but the Cook
- 01 Mar 2006
- News
Second Acts
When Glen Meakem (MBA ’91) couldn’t persuade his employer, General Electric, that he was on to a hot idea to revamp corporate purchasing using the Internet, he quit and started his own firm, FreeMarkets, which charted the way for successful business-to-business...
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- 01 Mar 2012
- News
Learning to Speak the Language of Business
merchants to build relationships with their customers,” says Mikitani, Rakuten’s founder, chairman, and CEO. Amazon offers neither experience, he adds. Launched in 1997, Rakuten’s online shopping mall now hosts more than 37,000 merchants, and the company has expanded...
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- 09 Dec 2013
- News