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All HBS Web
(242)
- News (72)
- Research (80)
- Events (1)
- Multimedia (11)
- Faculty Publications (27)
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- 01 Dec 2023
- News
The Exchange: Help Wanted
Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has...
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- 01 Sep 2023
- News
Hands-on Learning About Global Markets
A certificate of appreciation was presented to Ellie Care representatives Francisco Garcia Zavaleta (COO) and Gervasio Videla Dorna (cofounder and CEO), at left, and to Patricio Alba (cofounder and CIO), far right, by HBS students Maxwell Nii Laryea, third from left,...
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Jennifer Gillespie
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile...
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- 12 Mar 2021
- News
My Favorite Case
the world in the same way. Understanding those who don’t agree with you is time-consuming and takes real effort. Some have said that this may require achieving a degree of empathy with those folks. A more practical and palatable phrase...
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- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
in potential employees. "Our primary goal is to gauge the integrity and empathy of these young men and women," he says. If you think it's hard to get into Harvard Business School, consider what it takes to land a job as a consultant at...
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- 22 Feb 2022
- News
A World of Difference
at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy and general cluelessness about the employee experience—signals that were particularly important to working moms. The answer is...
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Jen McFarland Flint
- 01 Mar 2023
- News
Step Change
experience,” she says. “No one ever spoke about culture; it was embedded. We were in it together.” That interest in the very human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan mentions her strong sense of View Details
- 11 Mar 2021
- News
Leading with Heart
out of this. And as I look back to look forward, I recognize that I have in some ways taken inspiration from the pain and the difficulties that I've gone through. And always tried to approach that with a mindset of how can I create or leverage pain into purpose. How...
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- 28 May 2019
- News
3-Minute Briefing: Tom Hulme (MBA 2007)
but all businesses have to have empathy for the customer. Empathy is the best leading indicator of success for a business. When I consider the startups that pitch to GV, I look for the ones that have true...
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April White
- 01 Sep 2003
- News
Gregg Petersmeyer
C. Gregg Petersmeyer learned about giving back from his parents. He observed in them and their contemporaries a tremendous empathy for their fellow citizens going through the shared hard times of the Depression and World War II. “Today,”...
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- 02 Dec 2017
- News
The Lines That Divide America
their own,” including recruitment of first-in-family students and small-group field immersion courses that teach empathy as well as leadership skills. “Many regard Harvard Business School as offering its students an all-but-guaranteed...
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Nitin Nohria
- 01 Sep 2017
- News
3-Minute Briefing: Jeetendr Sehdev (MBA 2004)
audiences find someone. In my survey of 1,500 respondents aged 13 to 18, the top five celebrities were YouTube stars. The challenge for older generations will be to move beyond the idea that taking selfies, for example, is silly and narcissistic, to an View Details
- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
took the helm last year after positions at Yum Brands Inc. and Krispy Kreme. He attributes this sense of compassion to the loss of his daughter, who died of pulmonary fibrosis at the age of 18. “Seeing her suffer so much up close deepened my sense of View Details
- 07 Sep 2021
- News
Alumni Perspective: The Morning After 9/11
fidelity to the course than she did about empathy for her students. “Today’s case is Progressive,” she said, starting the case study discussion in the conventional way. But then, she swerved off in a most unconventional direction. “Who...
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- 09 Jun 2015
- News
Building change from the ground up
was to provide an air-conditioned environment; offer support for customers who couldn’t read or write; and get them in and out of the store in 15 minutes with working service,” Khoja said, noting, “If we treated the Afghans with respect, it would create a brand loyalty...
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- 01 Sep 2017
- News
The Shape of Things to Come
I think we can deliver to students. Felix Oberholzer-Gee on introducing empathy into the curriculum How do you maintain curricular innovation? FO: Every year we write 250 cases, and those cases are entrepreneurial, bottom-up ways in which...
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- 10 Mar 2021
- News
In My Humble Opinion: A Timely Tension
London. Now I’m in Amsterdam. That has given me a sense of empathy and a feeling of being connected to the whole world.” Call to action: “Your sense of purpose comes from what you do every day, all day long. You don’t have to find it in...
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April White
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
about as they help their employees through this process? Rachel: So I think we're in a time where leaders really need to redefine empathy and what it means. Empathy translates in different ways, for example,...
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- 28 May 2019
- News
Turning Point: Into the Wild
reading fear? Exclusion? Anger? Being able to switch into that mode is very helpful in so many situations, both professional and personal. In that sense, tapping into the wild isn’t just where I get my energy; it’s also a great source of View Details
- 01 Jun 2020
- News
Vital Signs
empathy and respect. His core message was: “Our business is different now, and when people resume, they’re not going to resume what they were doing in 2019. This is going to be really different.” I think there are other industries—like...
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