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All HBS Web
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- People (10)
- News (594)
- Research (1,093)
- Events (7)
- Multimedia (10)
- Faculty Publications (392)
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- 20 Dec 2017
- News
How to Design a Better Customer Experience
- 29 Oct 2015
- News
How to Design (and Analyze) a Business Experiment
- 24 Nov 2014
- News
Why businesses need to design more reliable experiments
- 27 Sep 2012
- News
Study Shows Leaders Experience Lower Stress
- 01 Dec 2004
- News
A Life by Design
Klein. At each stop, she gained new knowledge and experience while advancing her own reputation as a change agent capable of leading a company to growth through new product design. Ross’ entrepreneurial skills at a small fashion-eyewear...
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- 05 Nov 2018
- News
Using Experiments to Launch New Products
- 01 Jun 2011
- News
A Former Buyer Turns Designer
“You go to the contemporary floors, and there’s great stuff to buy, but everything is skewed very young. You could go to the designer area, but you may not want to pay $2,000 for a dress.” So she has View Details
- 11 Oct 2021
- News
Nobel Winners Found Economic Experiments in the Real World
- 17 May 2022
- News
Delivering a Personalized Shopping Experience with AI
- 01 Dec 2014
- News
Creating the Shopping Experience of the Future
More Retail Revolutions Sharing Designer Labels Rent the Runway, from Jenn Hyman and Jenny Fleiss (both MBA 2009), brings the sharing economy to the world of fashion, offering big-name dresses—and now accessories—for short-term rental...
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- 17 Dec 2015
- News
Design Thinking: Hands-On Learning At The Harvard Innovation Lab
Professor Srikant Datar’s creative problem-solving course, Design Thinking and Innovation, brings students together to hone their skills in identifying opportunities, prototyping solutions, and iterating to meet customer needs. “Creative...
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- 05 Dec 2016
- News
How to Start a Tech Company Without Tech Experience
(photo via Twitter) (photo via Twitter) Rob Biederman (MBA 2014) and his fellow HBS cofounders didn’t have any tech experience when they launched the online freelance marketplace HourlyNerd. Three years later the company, now known as...
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- 24 Apr 2014
- News
Improving the service experience requires excellence—but not in everything
Everyone knows what bad service feels like—and that’s something Frances Frei, Professor at HBS, wants to fix. Making the service experience better for everyone, from customers to employees, begins with understanding the services customers...
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- 01 Feb 2000
- News
Better Mousetraps: At Product Design Fair, Student Ideas Get Real
instantaneous communication using voice, pictures, and free-form drawing. "Our main goal is to let busy parents connect with their kids," said design team member Debbie Umbach (HBS '00). Whether or not these products will make it to...
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Margie Kelley
- 01 Mar 2016
- News
HBS Fund Helps Fuel Faculty Research and New Learning Experiences
the student had interviewed industry leaders to better understand the barriers to growth that Indian private equity firms face — his analysis echoing findings from Sadun’s own research. “It built on intuitions that I already had, but seeing firsthand View Details
- 01 Sep 2004
- News
Career Makeover
July 8, 2004). Davis first worked at IBM before moving on to Digital. While there, she enrolled in night classes in interior decorating, a longtime interest. Through her membership in a design association, she was discovered by HGTV,...
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- 01 Dec 2022
- News
Action Plan: To the Letter
Palatino, Optima, and Gotham, among numerous other well-known names—Monotype offers typefaces from more than 4,000 designers and foundries, a total of well over 200,000 options. Until recently, these fonts were licensed to View Details
- 01 Sep 2023
- News
That Was Then, This Is Now
It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of...
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