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- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers are healthier and getting better...
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Dan Morrell
- 12 Jan 2015
- News
Good Investments
Market day also means it’s a busy day for Gregoria Alvarez Reyes, whose store sits on an adjacent corner, right in the path of foot traffic. For the past 11 years, Reyes has owned and operated Farmacia Fradoni in this northwest section of Chimalhuacán—an 18-square-mile...
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- 01 Dec 2000
- News
Core Values Keep Airline Flying High
procedures, boost innovation, and keep costs down while retaining a high degree of teamwork, communication, and coordination across functions. While its top-ranked customer service ratings have established its reputation as the "nice"...
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- 01 Apr 2001
- News
New Ventures New Gains
and conducted customer research. “We learned that we needed to provide more than just services,” explains Rhyne, who added prestige cosmetics sales to the mix and wrote a solid business plan that was the only non–Internet-related finalist...
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- 06 Dec 2021
- News
Action Plan: Whole Sale
online platforms such as YouTube or, more recently, TikTok, to discover new products, but digital sales in the category were not on par with other consumer goods. The explanation: “Beauty is a fun purchase for consumers,” observes Balbale. View Details
- 01 Jun 2017
- News
Supercharged
EVs want to conquer the mass market, they’ll need to, well, crush it. Until recently, the EV market had a high end and a low end—but no real middle. On the one hand, there was Tesla, which entered the market from the top. On the other,...
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- 06 Dec 2018
- News
Source Code
founding CEO. When the duo partnered again at Handspring, they launched another foundational tech revolution with the smartphone. But long before she redefined consumer technology, Dubinsky customized bowling shirts. When overcrowding at...
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- 01 Mar 2015
- News
A Boomtown's Echo
workers, and the city—or private actors—has to invest in resource efficiency. So how can our water, fuel, and transit go further? By having multifamily housing, by having some kind of mass transit, by having a common water extraction and...
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- 02 Sep 2018
- News
Havana Rising
Castro. The country’s new president—Miguel Díaz-Canel, the first non-Castro leader since the revolution in 1959—looks on, waving at the masses processing through Revolution Square, with his predecessor, 86-year-old Raúl Castro, by his...
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Dan Morrell; photographed by Eve North
- 16 Sep 2015
- News
Built for Speed
way it’s been for more than 100 years. Cars today, he says, are essentially produced the same way Ford made the Model T. “But what if we made cars differently?” Rogers gathers speed. What if we assumed that people didn’t care about steel? What if we assumed that View Details
- 13 Feb 2020
- News
Not Throwing Away My Shot
the second theme, which is mass production. So we're taking the mechanization and we're just doing it faster and more of it. Once we get good at that, then we begin to run out of customers. Beginning after the Civil War into the turn of...
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- 01 Apr 2000
- News
A Place in the Sun
Previously, Martin, at French mass retailer The Casino Group, and Giraud, at Euro Disney (with Bourguignon), had both proven their mettle as managers in turnaround situations. Martin and Giraud stress that Club Med's core business is...
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Julia Hanna and Garry Emmons
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
system of multinational megafarms won't be enough—the hope for the future lies not in mass production, but in production by the masses. And that's where Nigeria comes in. With only 40 percent of its arable land currently used by farmers,...
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- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
should deploy the radio to communicate with rural dwellers, since it has 99 percent reach in India,” he advised in a letter to the editor of theFinancial Times on Sept. 10. In a Sept. 3 letter in The National, he advised “governments should focus on View Details