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All HBS Web
(2,162)
- People (3)
- News (343)
- Research (1,144)
- Events (16)
- Multimedia (6)
- Faculty Publications (425)
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- 25 Oct 2020
- News
How Consumers Really Use Online Reviews
- 01 Dec 2014
- News
The art of the amateur online review
- 18 Sep 2013
- News
Online Hotel Reviews Increasingly Popular
- 16 May 2012
- News
Amazon consumer book reviews as reliable as media experts
- 24 Oct 2011
- News
The Yelp Factor: Are Consumer Reviews Good for Business?
- 23 Sep 2013
- News
That Online Review May Really Be Too Good to Be True
- 23 Jun 2015
- News
Navigating the potentially murky world of online reviews
- 13 Apr 2016
- News
Consumer Reports in the Age of the Amazon Review
- 03 Aug 2013
- News
Bed Bugs, Bad Service Begone, Thanks to Online Reviews
- 03 Nov 2015
- News
6 Clues That an Online Review Might Be Fake
- 01 Mar 2012
- News
She’s Got Your Back
from homeowner hell, and at a fair price? “These are not things we embrace,” says Angie Hicks (MBA 2000), cofounder and chief marketing officer of Angie’s List, an online service that collects verified View Details
- 01 Dec 2020
- News
In Review
led the creation of Tata Hall, Chao Hall, and Klarman Hall. In an increasingly online world, why invest so much in the physical campus? When our campus was built, George F. Baker, our benefactor, said: “This school will not be judged by...
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- 12 Jan 2015
- News
Why Online Retailers Are Starting to Care About Your Feelings
- 13 Jan 2012
- News
Crowdsourcing Management Reviews for Better Management
- 01 Sep 2010
- News
Online Fashionistas
Groupe, now with a division for men’s clothing and entering travel markets as well, has grown from 5 employees to more than 400. Membership is by invitation by other members or by registering at the site (www.gilt.com); that exclusivity is a selling point for both...
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- 01 Dec 2017
- News
2017 in Finance: Helping Consumers Improve Their Financial Life
same from financial services firms. However, consumers understandably have a different bar when it comes to shopping online for clothes versus picking the financial product that’s best for them. Finances...
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- 24 Apr 2014
- News
Creating connections among consumers
Using the power of crowdsourcing, Angie Hicks (MBA 2000) turned neighborly advice about good service providers into a national consumer network that has transformed the world of online View Details