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All HBS Web
(548)
- News (87)
- Research (353)
- Multimedia (1)
- Faculty Publications (177)
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- 20 Apr 2020
- News
Digital Transformation: Business Leaders Still Struggling to Cope
- 01 Jun 2023
- News
Buy Big, Sell Small
If you live in a rural village or small city in India and run low on toothpaste, rice, or cooking oil, you’ll likely visit your local kirana, the equivalent of a US neighborhood variety store and a mainstay of the country’s $932 billion retail economy. The shops are...
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- 13 Apr 2022
- News
New School
continued despite school closures, including developing free, printable reading and math activity packs in English and Spanish. It also developed teacher guides to keep K–8 students learning even if they didn’t have reliable internet...
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- 26 May 2016
- News
W. James McNerney Jr., MBA 1975
commitment to ethical behavior was the only way to right the ship. “You have to tackle problems head on and fix them,” says McNerney, who tested his crisis management chops again when confronting delays, cost overruns, and reliability...
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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
reliably meet the demand generated by these evolving clean energy technologies. These are but a few of the many opportunities corporate leadership will need to bring into its deliberations on strategy and resource allocation. Also, in...
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- 19 Apr 2024
- News
Alumni Host Energy CEO Summit in Houston; Austin Club Co-Hosts SXSW Reception
Clubs News Clubs News Houston Alumni Host Annual Energy CEO Summit The HBS Club of Houston presented its fourth annual Energy CEO Summit on April 3, which featured four of the industry’s top CEOs discussing trends and challenges around the theme of “Energy Security and...
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Margie Kelley
- 01 Mar 2008
- News
India is more Transparent
China, can I believe the financial information in a company’s annual report? “Not really, I say. The annual report does not serve the purpose it does in market economies, that is, to communicate reliable information. “What about analysts’...
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- 01 Mar 2011
- News
The Check Is in the Mail
kept by American merchants at a time when hard currency was often scarce. Period documents reveal a fascinating level of intimate detail in how a creditor’s reliability was assessed. “You start to get a real, not abstract, image of...
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- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
packaged-goods companies indicating that VMI is more prevalent where retailers deliver detailed demand data via highly reliable transfer methods. In short, manufacturers should think twice about implementing VMI if retailers are supplying...
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Laura Singleton (MBA 1988)
- 24 Apr 2014
- News
Outside-the-box innovation for off-the-grid energy
sustainably. It has substantial advantages over alternatives—and it works!” Through an “Energy as a Service” financing model, even the poorest communities will be able to afford reliable electricity for irrigation, education, health care,...
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- 01 Jun 2009
- News
Insights from the Post-Macho Workplace
ask questions or to appear vulnerable, and pressuring coworkers to prove themselves through acts of physical bravery. The goal of this company’s training was to enhance employee safety and reliability in a very hazardous workplace. We...
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- 01 Dec 2000
- News
Core Values Keep Airline Flying High
Good people are essential for success. Keep the product and the process simple. Deliver the most reliable service at the lowest cost. Invest the time to connect with employees and customers. These are the basic tenets fueling the...
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- 22 Aug 2019
- News
Getting There
the notion that the mobile phone revolution might help unlock a chronic problem in Southeast Asia: safe and reliable on-demand transportation. They launched Grab in Malaysia in 2012. In its earliest days, the company offered an app to...
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- 01 Mar 2009
- News
Alumni Books
self-improvement, resulting in levels of profitability, quality, efficiency, and reliability unmatched by rivals. The book shows how to build and manage such a system of dynamic discovery. The Leadership Code: Five Rules to Lead By by...
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- 01 Mar 2009
- News
Gazprom Goes Global
disputed pipeline fees, unsigned contracts, bad faith, and, ultimately, failed negotiations. Although other neighboring countries had had similar problems with Ukraine, the shutoff was a PR disaster for Gazprom, which had enjoyed a long-standing reputation as a View Details
- 01 Feb 2000
- News
Financial Services 24/7
Wallet READ MORE Breaking Down Barriers: The Electronic Wallet Operational Efficiency With more and more consumers using the Internet to conduct transactions of all kinds and with the size of firms growing, the reliability of technology...
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Susan Young
- 03 Mar 2016
- News
3-Minute Briefing: Pamela Meyer (MBA 1986)
someone’s “baseline behavior,” so you have a reliable reference point for measuring changes later. Don’t point your finger and say, “Oh, your eyebrow twitched, you’re lying.” Look for clusters of verbal and nonverbal indicators of deceit:...
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Julia Hanna
- 01 Apr 2001
- News
Books: Brand New
competition from other players in their respective industries. Many factors contributed to their success but much hinged on their ability, as Koehn writes, to create “products and connections to buyers that offered not only quality, convenience, and View Details
- 24 Apr 2014
- News
Creating connections among consumers
embraced technology and tools that make it easier for members to access reviews and deals. “Our members want help with hiring decisions that have a high cost of failure if done improperly, so they’re happy to pay for reliable...
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- 01 Mar 2012
- News
Health Care’s New Frontier
athenahealth was operating 13 practices and achieving 50 percent revenue growth. The only snag was cash flow. “It was almost impossible to get claims paid reliably or to keep track of the basic information flow among practitioners, labs,...
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