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Show Results For
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All HBS Web
(633)
- News (96)
- Research (436)
- Events (1)
- Multimedia (2)
- Faculty Publications (239)
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- 01 Jun 2015
- News
The End of Cows?
When Senior Lecturer José B. Alvarez was the CEO of Stop & Shop, he heard a recurring complaint from customers: The meat quality, they said, seemed to vary by the day. That’s the nature of meat: Nobody in the supply chain can guarantee...
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- 02 Nov 2020
- News
The First Five Years: Julianne White (MBA 2017)
job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What...
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- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I...
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April White
- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his...
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- 01 Oct 2002
- News
Jeremiah P. Murphy, Jr.
Harvard Square retail community, the Coop's number was almost up when Murphy arrived on the scene. As an old-style department store that carried everything from refrigerators to intimate apparel, the store was struggling to compete in the...
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- 01 Apr 1998
- News
Deals For Sale
purchase goods from distributors. "A retail chain store with several outlets might bid on these items, for example," he says. Auctions are held daily and are done in real time. "You go to the site, see what...
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Judith A. Ross
- 01 Mar 2004
- News
Toy Story
one was surprised. On the retail side, the large discount chains — WalMart and Target in particular — had steadily taken market share from specialty toy stores, in some cases using toys as a loss leader to...
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- 01 Jun 2016
- News
Case Study: On the Table
(PMD 58, 1989) Gaia Design should use an already established logistics company such as UPS, FedEx, or DHL. Although the e-commerce infrastructure as a whole is not good in Mexico, these organizations are large enough to drive world-class supply View Details
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
Brightstar and Encore, which act as trade-in white labels for large retail chains and mobile carriers. Sure, these competitors lack Gazelle's brand in the eyes of consumers and Gazelle's website has a great...
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ecommerce;
Kathy Korman Frey;
Retail Trade;
Retail Trade;
Retail Trade;
Retail Trade;
Retail Trade
- 25 Feb 2020
- News
Beyond the Plastisphere
works in developing countries to prevent ocean-bound plastic from entering the water in the first place and channels it into recycled products. OceanCycle builds and certifies supply chains for recycled ocean-bound plastic, partnering...
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- 01 Jun 2015
- News
Case Study: Sneak Peak
1,000 retail outlets, including Target and Toys “R” Us. Revenue has grown rapidly with just one flavor, but after multiple discussions with venture capital groups, it became clear that investors were looking for companies that had reached...
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- 06 Jan 2014
- News
Sprouts Sees Healthy Growth Ahead
- 01 Jun 2012
- News
Faculty Research Online
in the number of “functional” managers for crowding in the C-suite. Is J.C. Penney’s Makeover the Future of Retailing? The stuffy department store chain has become emboldened under new CEO Ron Johnson (MBA 1984) with plans for an...
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- 01 Jun 2022
- News
Case Study: Glass Half Full
Image courtesy Ernesto Humpierres Image courtesy Ernesto Humpierres In classic engineer fashion, Ernesto Humpierres (MBA 2011) has always enjoyed building systems, whether it’s a Lego set with his twins or an e-commerce side hustle with their mother, Sarah Scott...
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- 01 Jun 2011
- News
Walking the TalkTalk
challenges.” She embraced a formidable task in 2010 when, with years of experience at supermarket chains Sainsbury’s and Tesco but none in telecom, she became CEO of TalkTalk, which supplies telephone and broadband services to more than 4...
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- 01 Oct 1998
- News
Supplying Demand
When it opens next year, Los Angeles' new state-of-the-art sports complex will bear the name of a $7-billion international retail giant, a newcomer that will join heavyweights such as United Airlines, Anheuser-Busch, and MCI in seeing its...
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Paul Michelman
- 27 Oct 2016
- News
Paying It Forward
chains as well as small retailers on four continents. “People find us—despite very little marketing outside the United States—because everyone has the same problem,” says Kundu. “I see that we’re having an...
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Margie Kelley
- 01 Jun 2012
- News
Inspiration Is Not Enough
animated screen stars for decades of royalty income. IKEA founder Ingvar Kamprad developed a rigorous vendor-screening process that, though not sexy, provided the furniture retailer with “an impressive supply View Details
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
Cuisine brand more visibility - the company has begun selling soup in individual serving-sized portions, a move Shafir characterizes as "a really big step for us." "Until now," he explains, "we've been mostly selling in bulk to grocery View Details
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Deborah Blagg
- 01 Dec 2008
- News
Designing Change
company’s mission, using meetings and even Muzak hats and T-shirts to jump-start employees’ emotional connection to their work as “audio architects” who provide the soundtrack for fashionable retail chains...
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Julia Hanna