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All HBS Web
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- News (877)
- Research (2,704)
- Events (5)
- Multimedia (11)
- Faculty Publications (1,619)
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- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
rampant turmoil within the sector also surprised us. During the course of our research, there were dozens of significant mergers and acquisitions. Many leading firms went public. After decades of relative stability, most professional View Details
- 01 Feb 2000
- News
Financial Services 24/7
to continue their traditional services while marketing the use of their new technology. Many of today's consumers are concerned with the privacy and security of conducting business online. These fears are...
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Susan Young
- 14 Sep 2015
- News
Rewriting the Rules of Service Competition
- 25 Apr 2014
- News
A model of service
says. "The soup kitchen is a business. I managed more than 50 people, oversaw all of our marketing efforts, and maintained relationships with grant-making organizations," says Garrett, who stepped down in 2013 from her role as director of...
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- 01 Apr 1999
- News
Alumni Career Services Update
With his enthusiasm and expertise in helping others polish their résumés, plot job search strategies, and execute savvy career moves, Robert S. ("Bob") Gardella has become a popular contact for HBS alumni since assuming the role of assistant director of Alumni Career...
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Eileen K. McCluskey
- 11 Dec 2012
- News
Volunteers on the frontline of services delivery
- 01 Apr 2000
- News
Marketing Muscle
chairman of Interactive Investor International (iii), Coutu said she relishes the opportunity to do things a little differently. Her Internet financial services company, for example, is located in a renovated building above Smithfields,...
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- 01 Apr 1998
- News
Gardella Joins Alumni Career Services
service here." The ACS office has experienced a growing demand for its services, reflecting a dynamic job market and changing career patterns. Gardella fields calls from alumni at all stages of their careers...
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Caroline Chauncey
- 01 Jun 1996
- News
Reinventing Marketing
becoming the victim of its own success, according to the leaders of the Marketing unit at HBS. "Advances in technology and fundamental changes in how products and services are delivered are enabling other...
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- 25 Aug 2022
- News
Open Market
Gretchen Howard (MBA 2002) came to HBS in part because she had a story in her mind about how her career would start: It was 2000, the apex of the dotcom bubble. She would move to Boston, study business, partner with a technologist from MIT, and build a transformative...
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- 01 Jun 2009
- News
Career Services Steps Up Alumni Support
Last fall, as world economies began to tremble from the collapse of the financial sector, HBS Alumni Career Services enhanced its suite of career offerings for alumni. “We anticipated an increase in the demand for individual career...
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- 13 Nov 2019
- News
Don't Turn Your Marketing Function Over to AI Just Yet
- 01 Dec 2013
- News
To Market, to Market
donor), the Blavatnik Biomedical Accelerator identifies early-stage, highly promising technologies developed by Harvard University faculty, then helps those selected navigate the early stages of development so that they can go to market...
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- 05 Jul 2010
- News
Marketing strategies for growth in China
- 08 Aug 2013
- News
Cause Marketing Gets Personal
says. A natural at fundraising and policy-making, Langer excelled at establishing cause-related marketing at NABCO. "I used to think I'd be terrible at marketing, until I realized how different it is to sell something your heart is in,...
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- 15 Apr 2019
- News
Why Anxious Customers Prefer Human Customer Service
- 01 Sep 2006
- News
Marketing Giant Ted Levitt Remembered
SCHOLAR, WRITER, TEACHER: Levitt, in a photo from 1983. His research tranformed the study and practice of marketing. The HBS community lost a legendary member of its faculty June 28 when marketing expert Theodore (“Ted”) Levitt died at...
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- 01 Jun 2018
- News
Disrupting India’s Dental Market
all confined to India, although some of the auxiliary services Clove has developed could be marketed beyond. For example, Singh created an online marketplace for dental instruments and equipment, called...
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Sasha Issenberg
- 02 Mar 2015
- News
To Market, To Market
building an agricultural and market infrastructure in places—like parts of Nepal, Romania, Haiti, and Guatemala—where little or none has previously existed. “The way we do this is through value-based development, where we engage farmers...
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