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- 01 Jun 1996
- News
New Releases
Initiative at Arthur Andersen, in their new book, Broken Promises: An Unconventional View of What Went Wrong at IBM. Based on interviews with IBM executives, company records, and surveys of the company's customers, Broken Promises is a cautionary tale of View Details
- 01 Jun 1997
- News
New Releases
satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and marketing. The authors explain how any service industry firm can...
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- 01 Oct 1996
- News
New Releases
an eight-step process to help firms achieve the lasting organizational transformations essential for success in the coming decades. The Balanced Scorecard by Robert S. Kaplan and David P. Norton (Harvard Business School Press) After years of cost-cutting and...
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- 01 Dec 1997
- News
New Releases
in which knowledge has replaced capital as the critical strategic resource, the core responsibility of management must now focus on attracting, developing, and retaining exceptional people and on creating an environment in which they are...
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Robert Binstock
- 01 Dec 1998
- News
New Releases
measuring and evaluating performance in the firm; and a system for rewarding and punishing individuals for their performance. The theory presented in this work, Jensen believes, promises a major competitive advantage to managers who are plotting View Details
- 01 Dec 2003
- News
HBS Releases 2003 Financial Report
achieving our strategic objectives for the year,” said Richard P. Melnick (MBA 1992), the School’s chief financial officer. The Harvard Business School 2003 Financial Report, scheduled for release this...
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- 01 Jun 2003
- News
HBS Releases First-Ever Financial Report
it is important they understand how their contributions are being used. The report explains the School’s strategic and flexible rolling five-year plan, which is responsive to changes in the operating environment. “During a year of...
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- 01 Dec 2004
- News
HBS to Release 2004 Annual Report
2.8 percent to a total of $294 million. Commenting on the results, HBS chief financial officer Richard P. Melnick (MBA ’92) notes, “The combination of tight fiscal discipline and renewed revenue growth across the School allowed us to make important investments in our...
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- 08 Feb 2023
- News
Alumni-Cofounded Company Sells to CVS for $10.6 Billion
Photo via LinkedIn Photo via LinkedIn The Wall Street Journal reported this week that health care giant CVS has agreed to purchase Oak Street Health, a “network of value-based primary care centers for adults on Medicare” that was cofounded by Geoffrey Price (MBA 2010),...
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- 23 May 2018
- News
Carla A. Harris, MBA 1987
Enterprise to list of 75 Most Powerful Women in Business 2011 Releases album, Unceasing Praise 2013 Named Vice Chairman, Morgan Stanley 2014 Publishes Strategize to Win 2018 Named by Savoy Magazine to list...
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Susan Young
- 01 Dec 2019
- News
Remix
documentary that (fingers crossed) appears destined for release in January. She’s just started her own record label, The 9th Floor, and is readying to launch the recording career of its first artist. It’s an ambitious lot, for sure. But...
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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
moment? What new business opportunities could come from the efforts to both mitigate and adapt to climate change? Over the course of several days, we are releasing a selection of alumni responses in the hope that this spurs further...
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- 01 Dec 2017
- News
3-Minute Briefing: Wei Zhang (MBA 1999)
Above: Zhang and the popular “Tao Doll” figurines that represent Alibaba’s e-commerce platform. (photo by Christina Gandolfo) I joined Alibaba in 2008 as part of its strategic investments team. I never thought that one day we would have...
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Julia Hanna
- 02 Oct 2012
- News
Green Pioneer
strategic advice to the environmental and transportation engineering and consulting industry. Perhaps just as important for Zofnass, EFCG allows him to “merge my vocational interests with my avocational passions, particularly with regard...
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- 01 Mar 2007
- News
HBS Issues Upbeat 2006 Annual Report
million. These and many more details are laid out in charts, tables, and narrative in the recently released HBS 2006 Annual Report. Revenue from all sources for fiscal 2006, which ended last June 30, topped $368 million. HBS is unique in...
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- 01 Feb 2001
- News
Books
as by the innovative technology that makes them possible. Companies must learn to build and foster these relationship networks because they engender speedy and seamless interaction, encourage creativity and collaboration, and release the...
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- 01 Mar 2008
- News
HBS Records an “Excellent” Year
Fiscal year 2007 “proved to be an excellent financial and operational year for Harvard Business School,” declared CFO Richard Melnick (MBA ’92) in the School’s newly released annual report. He cited continued growth in the global economy...
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- 21 Nov 2013
- News
Case Study: BlackBerry and Thorsten Heins
BlackBerry Messenger limit his market? Was the decision to release a touch-screen version before the phone with a physical keyboard—a favorite of the business class—a strategic error? Should he have...
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