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All HBS Web
(953)
- People (1)
- News (117)
- Research (677)
- Events (1)
- Multimedia (1)
- Faculty Publications (356)
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- 01 Sep 2015
- News
Case Study: Golden Ticket
when you see what kinds of dogs are eating the dog food. —Uli Riebe (MBA 2011) The company has a chance to become an ecosystem. By focusing on what it has, it can plug into other companies to form value View Details
- 25 Feb 2020
- News
Beyond the Plastisphere
profitable into their value chain.” The firm has certified supply chains in Thailand and Indonesia, which are among the worst contributors of plastic ocean debris, and plans to expand into other parts of...
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- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
That is why we introduced pep+ (PepsiCo Positive), our strategic end-to-end transformation, with sustainability at the center of how we will create value for our shareholders and all our stakeholders. Climate action across our supply...
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- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction,...
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Susan Young
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
Superintelligence: Paths, Dangers, Strategies to better understand the issues. + ONLINE web-only content Do you see AI replacing the need for humans completely as it’s applied in certain value chain roles in...
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April White
- 01 Oct 2001
- News
Industry-Related Clubs Offer Alumni a New Resource
amazed by how people have embraced the club. Allegra J. Young (MBA '95), founder and president of the HBS Alumni Association for Technology Industries, agrees that industry-specific clubs are of great value to the School's graduates....
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- 01 Dec 2008
- News
Designing Change
Courtesy Pentagram Graphic designers have created some of the world’s best-known logos, from Coke to Mercedes to McDonald’s. Yet their role in establishing a company’s identity is not always understood or valued by senior management. In...
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Julia Hanna
- 11 Dec 2014
- News
Fashion's Retail Revolution
Dressing by Number Dressing by Number Ivy Ross Creating the Shopping Experience of the Future Creating the Shopping Experience of the Future Today, though, the case studies are on a multitude of fashion businesses—“fast fashion” chain...
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- 01 Mar 2017
- News
Case Study: Moment in the Sun
a large hotel chain reached out to express interest, Hoskins began to see the promise of B2B sales in the hospitality market. “They got the value right away,” says Hoskins. “It’s automatic: Your customers...
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Dan Morrell
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
Edited by Margie Kelley Alumni Books Valuing U.S. National Parks and Programs by Linda J. Bilmes (MBA 1984) Routledge In Valuing U.S. National Parks and Programs, author Linda J. Bilmes develops a...
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- 22 Feb 2022
- News
Savings and Loam
process was painful, he concedes, but federally insured deposits would make all the pain and suffering worthwhile by clearing a key blockage in the system. While he was building Walden Local and its supply chain of small farms and...
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- 01 Sep 2017
- News
A Jolt for the African Coffee Industry
inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his...
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- 01 Dec 2019
- News
Capitalizing the Corner Shop
photo by Getty Images photo by Getty Images When Samuel Ejeh decides to open a new location for his Lagos-based supermarket chain Grocery Bazaar, he likes to move quickly. But expansion is capital-intensive, constraining his cash flow,...
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Dan Morrell
- 01 Jun 2022
- News
Case Study: Glass Half Full
and customer acquisition. If you are building a brand, my advice is to keep Amazon while you build out your Shopify ecosystem, and then make the move. It may not be relevant in your business but buying inventory can keep the supply chain...
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- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
Cuisine brand more visibility - the company has begun selling soup in individual serving-sized portions, a move Shafir characterizes as "a really big step for us." "Until now," he explains, "we've been mostly selling in bulk to grocery View Details
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Deborah Blagg
- 21 May 2018
- News
Community Partners Delivers “Expert Goodness” to the Bay Area
nonprofits a year,” either through direct engagement or in pro-bono brainstorming sessions. “It’s a wonderful way to give back,” says Club President Jan Gullet (MBA 1977). “We’ve done the research. Our members tell us what they value most...
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Margie Kelley
- 01 Jun 1998
- News
Diversity and Community
diversity issues, notes, "Even companies that once were mostly interested in hiring women and minorities either out of a sense of moral obligation or merely to comply with the law now see the value that comes from broadening the...
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Garry Emmons
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
disruption, and social change, the book explores key influences on the development and commercialization of the sport industry. It examines themes such as governance, the social role of sport, value chains...
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- 01 Mar 2019
- News
The One That Got Away
wants to open a chain of retail shops selling a commodity product you can get anywhere for 25 cents, but he will charge 2 dollars. Of course, you listen politely and then fall off your chair laughing when he leaves. [Starbucks founder]...
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- 01 Sep 2009
- News
Read All About It!
The choices available to consumers in the postwar boom transformed societal norms and expectations. With the advent of fast food, for example, millions of men, women, and children began to break bread — or hamburgers, chicken wings, and pizza slices — at View Details