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- All HBS Web (186)
- Faculty Publications (29)
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- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
call for greater equity by revamping their hiring practices, research shows that a blemished past continues to impede many workers as they attempt to launch and advance their careers. A record of incarceration can be an especially huge stumbling block, often viewed as...
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- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
growth and skyrocketing stock price made it difficult for most directors to challenge management's strategy and tactics. Still, board members understood that Enron was trying to move underperforming assets and potential investment losses off its balance sheet. View Details
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
An Ample Hills Creamery store in Disney World would be part of the deal, necessitating, Smith thought, a new factory. He set out to build it in high-cost Brooklyn—the Red Hook neighborhood—to show the company’s commitment to its...
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by Pamela Reynolds
- 01 Nov 2017
- What Do You Think?
What Are the Real Lessons of the Wells Fargo Case?
“be skeptical. In this case it was cross-selling retail products.” Outliers in competitive industries raise a red flag, he wrote. A number of causes for the alleged fraudulent behavior at Wells Fargo were put forth. They included poor...
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- 12 Apr 2022
- Book
Racism, Colonialism, and Britain's Legacy of Violence
Niateithagio”—“Abandon hope all ye who enter here”—hung over the entrance to one of Kenya’s most notorious detention camps. By the late 1950s, atrocities in Kenya exposed liberalism’s perfidiousness, and Britain had to publicly account...
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by Avery Forman
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 27 Jan 2023
- Op-Ed
Have We Lost Sight of Integrity?
means “telling the truth.” Santos has since admitted the lies he told during his campaign but has repeatedly refused to take accountability for his actions, referring to them as merely “embellishments” of his resume. Integrity is not the...
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by Bill George
- 13 May 2022
- Research & Ideas
Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?
malfeasance but can cause problems nonetheless. “They are not even designed to detect misconduct, which is part of what makes this work—employees feel much more comfortable talking than they might in a narrower platform,” says Campbell. Searching for View Details
- 13 Mar 2023
- Op-Ed
How Leaders Should Leave
chain, in which case that manager will likely be happy to consider language that you might propose regarding your contributions. Avoid a statement that you are leaving to pursue other interests or spend more time with family; these are View Details
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by John Quelch
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
writes about VUCA and its application in the business world, says red teamers “don’t simply shoot holes in a plan [they require] leaders to move beyond ‘that won’t happen’ to ‘what if this occurs.” Red team...
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by Boris Groysberg and Sarah Abbott
- 18 Jan 2016
- Research & Ideas
Hazard Warning: The Unacceptable Cost of Toxic Workers
what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account...
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by Roberta Holland
- 16 Mar 2015
- Research & Ideas
Advice on Advice
issues you have faced or by neglecting to ask the kind of probing, relevant questions that will get to the heart of the matter Giving self-centered guidance According to Garvin, advice-seekers should see a red View Details
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by Dina Gerdeman
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
cheaper, simpler, smaller, and more convenient to use. Consider the small off-road motorcycles introduced by Honda in the 1960s, Apple's first personal computer, and Intuit's QuickBooks accounting software. These innovations all initially...
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- 13 Mar 2005
- Research & Ideas
The Tricky Business of Nonprofit Brands
Are brand management issues faced by a powerful for-profit company such as Toyota the same as those navigated by an international non-government organization (NGO) such as the Red Cross? Yes and no. In their new book, The New Global...
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by Manda Salls
- 01 Nov 2022
- Research & Ideas
A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters
Because workers focus too narrowly on how to achieve those objectives, rather than looking beyond the scope of their role to improve the business more broadly. Gallani conducted the study—which was published in the journal Contemporary View Details
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by Scott Van Voorhis
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
permit short-cuts to be taken in order to expedite decisions.” “Make ‘speeches.’ Talk as frequently as possible and at great length. Illustrate your ‘points’ by long anecdotes and accounts of personal experiences.” “When possible, refer...
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by Dina Gerdeman
- 12 Jan 2016
- First Look
January 12, 2016
the effect of a single drug on multiple adverse events by analyzing data that accumulate sequentially and explicitly captures interdependencies among the multiple events. The method continuously monitors a vector-valued test-statistic derived from the cumulative number...
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Carmen Nobel
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
Like having both an angel and a devil whispering advice in our ears, consumers often wrestle with the "want" versus "should" decision. Yes, I want to purchase that chocolate bar, but I should snack on granola instead. Yes, I want the gleaming View Details
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
cellophane accounted for 10 percent of DuPont’s sales and 25 percent of its profits. “Between 1925 and 1938, its return on investment averaged 36 percent, over twice that of chemically similar rayon,” says Hisano, citing the book Science...
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- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
The researchers also monitored whether customers closed their accounts during that time. The data helped researchers compare the loyalty and profit potential of customers who received each marketing message. After all, credit cards are...
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by Danielle Kost