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All HBS Web
(181)
- News (58)
- Research (94)
- Multimedia (2)
- Faculty Publications (35)
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- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
encourage Shell Oil to test Smart-Pump, an automated device providing a two-minute fill while allowing the driver to remain in the car. It appears that we are well on our way to "drive through" refueling without stopping, a concept the View Details
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by James Heskett
- 09 Nov 2010
- First Look
First Look: November 9, 2010
with lower quality ratings from the incumbents: rating levels went up, the correlation between ratings and market-implied yields fell, and the ability of ratings to predict default deteriorated. We offer several possible explanations for...
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Sean Silverthorne
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
successful, it has to master the complexity of customer adoption—and customers are used to the richness of previous versions and traditional solutions (the first successful hybrid cars, for instance, had to have air bags just like their...
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- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
your boss and position yourself accordingly. And if the differences you have with your boss are compromising your ability to do your job, you just have to take the leap and talk about it directly. Q: Those are sensitive conversations. How do you make them productive?...
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by Deborah Blagg
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers...
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- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
furnace when it is at the right working temperature and uses a variety of tools to blow, cut, or deform it into the desired shape using skilled hands and air pressure from the mouth. These are skills that he or she developed over many...
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- 17 Jul 2012
- First Look
First Look: July 17
origins of the social psychology of creativity, trace its arc, and suggest directions for its future. Demand and Capacity Management in Air Transportation Authors:Cynthia Barnhart, Douglas S. Fearing, Amedeo Odoni, and Vikrant Vaze...
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Sean Silverthorne
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
of administrative attention during the festival. Tens of millions of people all around the world are moving into cities from the countryside looking for opportunities, but in doing so they encounter a scarcity of resources—not enough clean View Details
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not...
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Sean Silverthorne
- 09 Jul 2001
- Research & Ideas
Does Misery Love Companies? How Social Performance Pays Off
history of empirical work on the search for a relationship between corporate social performance (CSP) and corporate financial performance (CFP). Second, we critically appraise the quality of this work. And third, we question the...
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by Joshua D. Margolis & James P. Walsh
- 02 Nov 2010
- First Look
First Look: November 2, 2010
Business School Case 711-415 At a time when ever-rising smartphone sales are driven as much by demand for devices that run must-have third-party "apps" as by the quality of traditional voice and data services, there is a myriad...
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Sean Silverthorne
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
human-resource foundation. As more and more companies come to that conclusion, competition for scarce human resources heats up. The Role Of The Executive In The "war For Talent" Era Senior managers at most traditional companies have been left gasping for...
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- 13 Jan 2009
- First Look
First Look: January 13, 2009
most productive sites prefer to pay CPC, while advertisers with lower quality sites prefer to pay CPA—a result that may be viewed as counterintuitive since low quality sites cannot proudly tout their...
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Martha Lagace
- 26 Oct 2010
- First Look
First Look: October 26, 2010
exercising leadership effectively. The course material is based on our work over the last seven years in developing a course of the same title at the University of Rochester Simon School of Business. (The course is also taught at the U.S. View Details
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Sean Silverthorne
- 23 Oct 2012
- First Look
First Look: October 23
competition is restricted. Using 28 million vehicle emissions tests from more than 11,000 facilities, we show that increased competition is associated with greater inspection leniency, a service quality attribute that customers value but...
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Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad mini 3. By March 2015, Apple Pay was accepted in 700,000 retail locations including Coca-Cola vending machines. "We are the fastest adopted mobile payment service by a long shot,"...
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Sean Silverthorne
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
This ransom is $500 per year—year after year—for every American man, woman, and child. And we just keep paying it. In an ideal world, the hidden costs of energy security and energy's environmental impacts (including local air pollution,...
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- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
MBA student, Shapiro visited Levitt to consult about a possible career path in manufacturing. "It was the second time I went to see him," he recalls, "and Ted was visibly nervous. He said, 'Your voice. Your voice has a pleading View Details
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
proposals, and quality evaluations for more than 12,000 evaluator-proposal pairs. The analysis shows that solicitations offering a personal reward for top submissions boost participation rates without affecting submission quality. We show...
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Dina Gerdeman
- 24 Jul 2007
- First Look
First Look: July 24, 2007
empirically show that firm operational performance has improved. Finally, we suggest that the lean initiative studied possesses qualities of a Trojan Horse change initiative—its outward manifestation accomplishes the short-term goal...
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Martha Lagace