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All HBS Web
(219)
- News (91)
- Research (94)
- Events (2)
- Multimedia (12)
- Faculty Publications (57)
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- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
widespread discrimination on Airbnb, leading Airbnb to take steps to mitigate bias and prompting broader discussion across other companies. “Many businesses were unaware of the implications of their decisions,” says Luca, whose research...
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- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
on screen. Harvard Business School’s Amit Goldenberg worked with seven other researchers, including Airbnb executives, to evaluate online strategies for mitigating loneliness. Goldenberg’s findings offer insights for managers and...
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by Michael Blanding
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
reshaping competition? Marco Iansiti: For the first time in many years, there’s a fundamentally different way of solving the problem of meeting a customer’s needs. Airbnb is a classic example. If I want a room to spend the night, I can go...
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by Dina Gerdeman
- 16 Dec 2022
- Research & Ideas
Why Technology Alone Can't Solve AI's Bias Problem
other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? When Design Enables...
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- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
exploring ways to leverage social media to have a positive social impact. You Might Also Like: Why We Still Need Twitter: How Social Media Holds Companies Accountable Addressing Racial Discrimination on Airbnb When Design Enables...
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- 21 Oct 2015
- Research & Ideas
How to Predict if a New Business Idea is Any Good
Operations Management unit at Harvard Business School. “They didn’t know it would turn out to be a multibillion dollar industry.” “By definition, when an investor makes an investment, it changes the probability of success” In a new working paper, Shu asks the...
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- 26 Oct 2022
- Research & Ideas
How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing)
“Now, brands are working with a lot of influencers, and it’s difficult for them to centralize content. Second, they probably don’t want to centralize content because they actually want to leverage the authenticity and the creativity of influencers.” You Might Also...
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- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
Because of this, Airbnb offers not only a review system but also insurance to pay for incidents resulting from unreliable guests, authentication to make sure that guests and hosts are who they say they are, and a screening process to give...
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- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to...
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- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
“Even though investors may want to see higher growth, it may be better to sacrifice some short-term growth to gain persistence.” About the Author Michael Blanding is a writer based in the Boston area. [Image: Nikada] Related Reading How Big Companies Can Outrun...
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- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
successful fights against adware and spyware companies, and coauthored multiple studies that revealed racial discrimination among Airbnb hosts and guests. He also has published numerous articles in top academic journals. That said, he has...
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- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
straightforward: How can platform owners make certain there are enough buyers to attract sellers? And how can the platform deliver enough sellers to attract buyers? When Brian Chesky and Joe Gebbia launched Airbnb in 2007, they decided...
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by Martha Lagace
- 14 Mar 2017
- First Look
First Look at New Research, March 14
https://cb.hbsp.harvard.edu/cbmp/product/817031-PDF-ENG Harvard Business School Case 817-013 Airbnb in Amsterdam (A) In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home sharing. Airbnb's...
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Sean Silverthorne
- 27 Aug 2018
- Sharpening Your Skills
Guts, Gall, and Good Luck: What It Takes To Be An Entrepreneur
Turning One Thousand Customers into One Million How Uber, Etsy, and Airbnb climbed from one thousand customers to one million. Skills and Behaviors that Make Entrepreneurs Successful Research at Harvard Business School takes a unique...
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by Sean Silverthorne
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
that Airbnb was lining up to ask,” Luca says, adding that the company had denied the problem for years. “To some extent the onus is on academic and policy economists to keep asking the questions that the companies aren’t asking.” [Image:...
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- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
regulations may be outdated in the era of Uber—not to mention other successful companies in the so-called sharing economy, such as the travel home-rental website Airbnb (currently valued at $25.5 billion). But he argues that it’s...
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- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination on the platform and proposed a...
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by Danielle Kost
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
their worth from their multisided platforms (MSPs), which facilitate interactions or transactions between parties. Many MSPs are more valuable than companies in the same industries that provide only products or services: For instance, View Details
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Sean Silverthorne
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
an organization with few tangible assets under ownership and very few employees could have a higher market value than the large tech hardware and software company that employs him. Putting the question of the valuation aside, we have to ask just what impact View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
framework for the estimation of expected returns across international markets. Download working paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54150 The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb...
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Sean Silverthorne