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All HBS Web
(780)
- News (182)
- Research (312)
- Multimedia (8)
- Faculty Publications (217)
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- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and found that heavy users of...
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- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
businesses via the Internet, evolved into a completely automated end-to-end solution. Pandesic was a spectacular failure. It sold very few systems and shut its doors in February 2001 after having spent more than $100 million. It is...
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by Michael Raynor
- 30 Aug 2011
- First Look
First Look: August 30
video ads. In a controlled experiment, joy and surprise were assessed through automated facial expression detection for a sample of ads. Concentration of attention was assessed through eye tracking and retention of viewers by recording...
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Sean Silverthorne
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
Imagine you've arrived for a meeting at a corporate campus. But now you discover that the conference room is in another building a quarter mile away. Sure, you could walk there but in the rain? Up purrs an automated people mover, a...
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- 05 Apr 2011
- First Look
First Look: April 5
709-469 Zopa, a U.K.-based peer-to-peer lending company, connected individual lenders and borrowers via an online interface. The company charged a small fee for completed loan transactions but has not turned a profit. Zopa offered two platforms: Markets and Listings....
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Sean Silverthorne
- 09 Jul 2012
- Research & Ideas
The Unconscious Executive
process. So is driving to work—many people get to work without entirely remembering how their drive was and what they saw on the road. Lots of processes are automated and therefore very efficient. Our research shows thinking and deciding...
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by Martha Lagace
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
average under FFS. Conclusion: Prospective bundled payments were successfully implemented in this pilot. Additional pilots should study this payment method in higher-volume cancers. Robust systems are needed to automate patient...
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Sean Silverthorne
- 18 Apr 2019
- Research & Ideas
Open Innovation Contestants Build AI-Based Cancer Tool
oncologists. Among the study’s conclusions, “A combined crowd innovation and AI approach rapidly produced automated algorithms that replicated the skills of a highly trained physician for a critical task in radiation therapy.” In an email...
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- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is...
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- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
improve their automated product recommendations. These recommendations are often presented as ''inspired by your browsing history'' or ''recommended for you,'' and help consumers discover new products or holiday packages that match their...
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- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
personalized "happiness" recommendations to employees, and he was considering other ways to automate the model to bring it to scale. He was confident that the new technology had the power to transform employee happiness and the...
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Sean Silverthorne
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
putting an automated pollution meter at a factory’s fence line—compares to actual inspections in gaining compliance. Toffel agrees: “The question of which approach is more effective is a perfect one for scholars to pursue. I hope someone...
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by Michael Blanding
- 12 Oct 2011
- First Look
First Look: October 12
techniques and analysis tools. At the other extreme, clinical and QA/QC applications by their nature had a much higher need for automation because of the repetitive nature of tasks. Simple, integrated solutions seemed to make more sense...
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Sean Silverthorne
- 23 Aug 2016
- First Look
August 23, 2016
controller business from the migration of value to software from hardware, the scope expanded radically as the company completed the acquisition of UGS. It was then able to articulate a complete roadmap from computer-aided product inception and design through...
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Sean Silverthorne
- 17 Apr 2012
- First Look
First Look: April 17
case considers the challenges of entering the fiercely competitive retirement market, introduces students to the large literature on the behavioral biases of individual investors, and asks students to evaluate an innovative new financial product designed to View Details
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Carmen Nobel
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
(e.g., email addresses) at the time of checkout. Index soon added automated marketing tools and payment/security tools (e.g., encryption) to its product portfolio. However, selling to large retail chains had proved challenging—many...
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Dina Gerdeman
- 05 Feb 2013
- First Look
First Look: Feb. 5
Corsi, and Elisa FarriHarvard Business School Case 711-044 ABB, a power and automation Swiss engineering company had to decide if they wanted to be even more integrated into the Chinese economy, ABB's biggest market, or if they should...
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Sean Silverthorne
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
some of the interest rate risk. In the 1990s a couple of things happened that set the stage for where we are today: There emerged automated underwriting and credit scoring. All of a sudden the world of the deposit-taking institution, your...
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