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All HBS Web
(191)
- News (31)
- Research (142)
- Multimedia (1)
- Faculty Publications (58)
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- 30 Sep 2008
- First Look
First Look: September 30, 2008
with an increase in service quality, in this setting there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They...
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Martha Lagace
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
technology and processes to support customers that align with their entrepreneurial culture. If you are a professional today buying from Home Depot, an app on your phone lets you order directly from the job site and gives you the option...
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- 14 Feb 2017
- First Look
First Look at New Research: February 14
experience. Moreover, doctors tend to deviate to follow two common ordering strategies: shortest expected processing time and batching similar cases. Choosing the shortest tasks first is particularly detrimental for speed. Batching is...
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Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
process of inferential learning. Drawing on the notions of knowledge reliability (the creation of shared meanings) and validity (understandings of cause and effect), we explore how organizations learn inferentially in dynamic...
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- 07 Feb 2012
- First Look
First Look: February 7
(forthcoming) Abstract In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing team motivation to achieve good results while simultaneously triggering View Details
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Sean Silverthorne
- 09 Oct 2017
- Research & Ideas
Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements
studies drivers of regulatory behavior as well as the resulting decision-making process of managers within regulated organizations. In the paper The Effects of Media Slant on Firm Behavior, forthcoming in the Journal of Financial...
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- 04 Oct 2011
- First Look
First Look: October 4
organizational processes among corporations and nonprofits. Read the paper: http://www.people.hbs.edu/cmarquis/GolfingAlone_FINAL.pdf Regulatory Uncertainty and Corporate Response: How China's Environmental Enforcement Is Catching Up to...
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Sean Silverthorne
- 22 May 2012
- First Look
First Look: May 22
http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12819 Do you Need a New Product-Development Strategy? Authors:Alan MacCormack, W. Crandall, P. Toft, and P. Henderson Publication:Research Technology Management 55, no. 1 (January-February 2012) Abstract...
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Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
industries may split apart. Untapped Potential in the Study of Negotiation and Gender Inequality in Organizations Authors:Hannah Riley Bowles and Kathleen L. McGinn Periodical:Academy of Management Annals, Vol. 2, Psychology Press, forthcoming Abstract Negotiation is a...
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Martha Lagace
- 10 Oct 2007
- First Look
First Look: First Look: October 10
Case 407-050 Gianna Angelopoulous-Daskalaki led the bidding organization that secured the 2004 Olympics for Athens and then later the preparations for those Games. Tracks her leadership style and how she and her team won the bid. After...
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Martha Lagace
- 25 Mar 2014
- First Look
First Look: March 25
must work and interact with other components. This standardization process is under tremendous stress. Many disputes roiling courts and administrative bodies around the world-such as those involving Apple, Google, Microsoft, and...
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Sean Silverthorne
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
disastrous effects of the recent oil spill in the Gulf of Mexico. Another class participant pointed to an example of high-value data use documented in the Data.gov case study: In Virginia where there were problems with a bidding process,...
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- 03 Mar 2008
- First Look
First Look: March 4, 2008
scale. In time, the South Sea Company won the bidding war, and the House of Commons approved its debt conversion plan. Now it was up to the House of Lords to approve or reject the deal. Purchase this case:...
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Martha Lagace
- 31 Mar 2009
- First Look
First Look: March 31, 2009
Working PapersCorporate Social Entrepreneurship Authors:James Austin and Ezequiel Reficco Abstract Corporate Social Entrepreneurship (CSE) is a process aimed at enabling business to develop more advanced and powerful forms of Corporate...
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Martha Lagace
- 08 Oct 2013
- First Look
First Look: October 8
Streamline approvals. A complicated decision process can burden the fund with too many goals and lead to ineffective investing patterns. Provide powerful incentives. Companies that don't offer adequate compensation to their venture...
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Sean Silverthorne
- 29 Jun 2007
- First Look
First Look: June 29, 2007
PeopleSoft: A Case Study Authors:D. Millstone and Guhan Subramanian Periodical:Harvard Negotiation Law Review (winter 2007) Abstract This case describes Oracle's hostile takeover bid to acquire PeopleSoft, which began with an unsolicited...
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Martha Lagace
- 04 Nov 2008
- First Look
First Look: November 4, 2008
http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209012 TCS: The MCA 21 Project Harvard Business School Case 609-024 Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to...
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Martha Lagace
- 10 May 2016
- First Look
May 10, 2016
Society Has Social Science Taken Over Electoral Campaigns and Should We Regret It? By: Pons, Vincent Abstract—No abstract available. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51036 May 2016 Harvard Business Review Embracing Agile: How to Master...
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Carmen Nobel
- 10 Mar 2009
- First Look
First Look: March 10, 2009
create value. We extend this theory to address value appropriation. A product or process design that is modular with respect to intellectual property (IP) allows firms to better capture value in situations where knowledge and value...
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Martha Lagace
- 24 Jul 2007
- First Look
First Look: July 24, 2007
industrial ecology literature that highlights the environmental benefits of by-product synergy. By-product synergy is defined as the conversion of a firm's waste stream from a manufacturing process into valuable feedstock for another...
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Martha Lagace