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All HBS Web
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- News (736)
- Research (791)
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- Multimedia (5)
- Faculty Publications (173)
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- 01 Aug 2019
- What Do You Think?
Has the Twitter Age Left the Case Method Behind?
months to research and write. It requires hours of preparation for both student and instructor. Rarely can a complex case be discussed in less than the 80 to 120 minutes typically allowed for such activity....
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- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
viewing everyone as a customer, you fundamentally change the nature of the value proposition that exists between you and the entities with whom you interact."2 This theme is echoed in another recent book, Everyone Is a Customer:...
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by Robert Simons
- 31 Jul 2015
- Research & Ideas
The Faculty Reader: Who is Reading What This Summer?
perspective, and helps stimulate ideas and connections that I wouldn’t have otherwise encountered. Three books on the meaning of dignity and loss...
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