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- All HBS Web (132)
- Faculty Publications (16)
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- 05 Jul 2006
- What Do You Think?
How Important Is “Executive Intelligence” for Leaders?
performance of an organization has long been debated, and the debate has focused most recently on the controversy over compensation for CEOs. Jeffrey Pfeffer and Robert Sutton cite studies that maintain that no more than 10 percent of the...
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by James Heskett
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
to achieve. But each also has costs, often unintended. The problem managers face is resolving the tension between E and O in a way that obtains the benefits of each and minimizes the negative consequences of each. Too often, these theories are View Details
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by Michael Beer & Nitin Nohria
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
along" seem crude and outdated workplace mantras when contrasted with the sophistication of modern business, yet they are still considered sound advice. Compensating Candor HBS professor Max Bazerman of the Negotiation, Organizations...
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by Garry Emmons
- 29 Oct 2012
- Research & Ideas
Are You Paying a Tip--or a Bribe?
about and weighs the past and future. In some places, tips are provided not so much to reward good service but to encourage good service in the future—a perception that brings the tip closer to the purpose of a bribe, which is also focused on future service. A History...
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by Dina Gerdeman
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
120 adult participants, a mix of men and women, and asked each to complete 20 math problems. The researchers then measured participants' hormone levels via saliva samples, both before and after the math exercise. All participants received...
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by Carmen Nobel
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
plans that are not linked to the organization's strategy. This is extraordinary. (d) Seventy percent of middle managers and more than 90 percent of front-line employees have compensation that is not linked to the strategy. (e) Most...
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by Martha Lagace
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
1) effective people; 2) effective internal processes; and 3) effective information technology (IT). The word "effective" is emphasized, they say, "to clearly make the point that individual elements of this mix may be better...
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- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
ways that avoid the mistakes of industrial policies in the past. Empirical evidence is also mixed with some recent work suggesting that much of the potential and for export growth and export diversification into more attractive market...
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by Christian Ketels
- 04 Jun 2012
- Research & Ideas
The Business of Life
dissatisfaction ("hygiene factors") are completely separate from those that determine true satisfaction ("motivators"). Insufficient financial compensation, for example, falls into the former camp. But having sufficient compensation will...
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by Carmen Nobel
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
leader of the targeted team devise plans, define goals, and discuss strategies. This is an important but risky stage, and the freedom of remote work is a mixed blessing. Due diligence is vital and too often neglected, but the absence of...
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- 23 Sep 2008
- First Look
First Look: September 23, 2008
additional compensation across social category lines than it did within them. The results thus broach an ethical dilemma for managers: Is it appropriate to let mere social category lines interfere with profit maximization? Download the...
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Martha Lagace
- 18 Jul 2005
- Research & Ideas
Time to Rethink the Corporate Tax System?
characterize profits to tax authorities and capital markets separately). There is also much anecdotal evidence on the profusion of tax shelters and compensation incentives for managing effective tax rates. Managers appear to have become...
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by Ann Cullen
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
consulting, architecture, engineering, research, and, increasingly, computer software development and technology systems integration firms. We also seek an international mix of participants. About half come from the US and the other half...
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- 17 Apr 2012
- First Look
First Look: April 17
enable efficient response; and an infrastructure for daily management and continuous improvement of the chain's performance. Furthermore, we find that employees on the service delivery unit spent 12% of their day compensating for internal...
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Carmen Nobel
- 26 Feb 2013
- First Look
First Look: Feb. 26
and "In re CNX Gas" and provides commentary on current developments, such as "Say on Pay," proxy access and the Dodd-Frank Act of 2010. A new chapter on executive compensation appears. The fourth edition provides...
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Sean Silverthorne
- 21 Nov 2011
- Lessons from the Classroom
The New Challenge of Leading Financial Firms
of these leaders are somewhat singular to their field, Healy and colleague Boris Groysberg have created an HBS Executive Education program called Leadership in Financial Organizations. Combining a mix of case studies, lectures, and...
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- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
following: Would the White Stone proposal truly compensate Tomas and Rodrigo for all their hard work to date? Would they be fairly compensated in the future given the risks that they would bear and the work...
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Dina Gerdeman
- 08 Feb 2011
- First Look
First Look: Feb. 8
http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction...
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Sean Silverthorne
- 02 Jan 2008
- Research & Ideas
Most Popular Stories 2007
Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful...
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by Sean Silverthorne
- 09 May 2017
- First Look
New Research and Ideas, May 9
paper: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=52312 Equality and Equity in Compensation By: Bao, Jiayi, and Andy Wu Abstract—Equity compensation is widely used for incentivizing skilled employees,...
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Sean Silverthorne