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All HBS Web
(103)
- News (25)
- Research (63)
- Events (2)
- Multimedia (2)
- Faculty Publications (27)
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- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
method to plot when enough bikes are needed to cut congestion or improve bike traffic flow. The next step, Ascarza says, may be to study how people who are traveling as part of a routine would respond differently to policy...
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- 05 Aug 2002
- Research & Ideas
Five questions for Regina E. Herzlinger
the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by $8,000 per year per enrollee. This...
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by Martha Lagace
- 24 Sep 2014
- Op-Ed
The ABCs of Addressing Climate Change (From a Business Perspective)
It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut...
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- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is...
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- 10 Oct 2007
- First Look
First Look: First Look: October 10
confluence of supply and demand. But to function properly, they must be able to attract a sufficient number of buyers and sellers, induce participants to make their preferences clear, and overcome congestion by providing both enough time...
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Martha Lagace
- 23 Jan 2008
- First Look
First Look: January 23, 2008
failures. To work well, marketplaces have to provide thickness, i.e., they need to attract a large enough proportion of the potential participants in the market; they have to overcome the congestion that thickness can bring, by making it...
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Martha Lagace
- 08 Aug 2017
- First Look
First Look at Research and Ideas, August 8, 2017
data-sharing partnership that provided officials with traffic incident and congestion data. Since 2015, her program had enabled officials in Kentucky and elsewhere to share more reliable traffic information more quickly with drivers. Now,...
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Sean Silverthorne
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
center dispatched paramedics within ten minutes despite traffic congestion and unpredictable call patterns. Another example of scouring the globe for good ideas and adapting those ideas for its target market comes from Natura, a leading...
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- 06 Nov 2007
- First Look
First Look: November 6, 2007
potential participants in the market; they have to overcome the congestion that thickness can bring, by making it possible to consider enough alternative transactions to arrive at good ones; and they need to make it safe and sufficiently...
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Sean Silverthorne
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers...
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- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
a product depends on the underlying demand for a product. Managers who offer a scarce resource, such as a private golf course, face a constant battle between maximizing the number of paying customers (in this case, club members) and minimizing View Details
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by Manda Mahoney
- 18 Mar 2008
- First Look
First Look: March 18, 2008
some of the tasks a marketplace needs to accomplish to perform well. In particular, marketplaces work well when they provide thickness to the market, help it deal with the congestion that thickness can bring, and make it safe for...
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Martha Lagace
- 07 Aug 2007
- First Look
First Look: August 7, 2007
needs to accomplish to perform well. In particular, marketplaces work well when they provide thickness to the market, help it deal with the congestion that thickness can bring, and make it safe for participants to act effectively on their...
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Martha Lagace
- 17 Jul 2012
- First Look
First Look: July 17
(2012) Abstract This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large...
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Sean Silverthorne
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
trust and liquidity when launching new marketplaces as well as challenges encountered as marketplaces mature (e.g., congestion and disintermediation). Purchase this case:https://hbsp.harvard.edu/product/818096-PDF-ENG Harvard Business...
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Dina Gerdeman
- 20 Jul 2010
- First Look
First Look: July 20
of the hyper-competitive commodity business, he continually faced new challenges. The company had become a leader in gasoline powered motorcycles and small gas engines, but increasing taxes and restrictions on the use of motorcycles in View Details
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Martha Lagace
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
in ways that can be fixed with centralized mechanisms has led to a deeper understanding of some of the tasks a marketplace needs to accomplish to perform well. In particular, marketplaces work well when they provide thickness to the market, help it deal with the View Details
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Martha Lagace
- 21 Jun 2011
- First Look
First Look: June 21
principles include ensuring thickness, alleviating congestion stemming from overuse, addressing asymmetric information, ensuring that it is safe and straightforward for users to participate, and designing monetization strategies that do...
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Sean Silverthorne
- 09 Dec 2008
- First Look
First Look: December 9, 2008
of the mediation and enforcement values, providing several general results on the value of correlation as captured by these concepts. We also present a set of results for the more specialized case of congestion games (Rosenthal, 1973), a...
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Martha Lagace