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- All HBS Web (268)
- Faculty Publications (57)
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- 11 Oct 2016
- First Look
October 11, 2016
restaurants for a three-month period, with randomization done at the restaurant level to assess the overall impact of advertisements. We find that advertising increases a restaurant’s Yelp page views by 25% on average. Advertising also...
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Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
Direct Channels Authors:Jill Avery, Thomas J. Steenburgh, John A. Deighton, and Mary Caravella Abstract We assess the effects of opening physical retail stores on direct-to-consumer channel sales. Our data come from a leading U.S....
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Martha Lagace
- 19 Jun 2007
- First Look
First Look: June 19, 2007
Levine, and Michael W. Toffel Abstract Ratings of corporations' environmental activities and capabilities influence billions of dollars of "socially responsible" investments as well as some consumers, activists, and potential employees. In one of the first...
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Martha Lagace
- 22 Jan 2013
- First Look
First Look: Jan. 22
on its balance sheet leading to low levels of net debt. The case requires students to analyze performance using Modified Dupont Decomposition techniques to assess if firm performance is resulting from...
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Sean Silverthorne
- 21 Feb 2012
- First Look
First Look: Feb. 21
26, no. 1 (February 2012). For the last decade we have been using double-blind survey techniques and randomized sampling to construct management data on over 10,000 organizations across 20 countries. On average, we find that in...
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Sean Silverthorne
- 25 May 2010
- First Look
First Look: May 25
case is about a boutique chocolate manufacturer's decision to grow. Zotter, an Austrian company that was a pioneer in the organic and Fairtrade chocolate movement, uses the traditional confit technique to make premium hand-scooped...
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Martha Lagace
- 30 Sep 2008
- First Look
First Look: September 30, 2008
technical and economic competitiveness with petroleum-based polymers and conventional composites. We assess whether these developments also improve the environmental sustainability of biopolymers, by using a life cycle approach. We...
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Martha Lagace
- 08 Dec 2015
- First Look
December 8, 2015
transparency of the methods used to obtain research findings. Although comprehensive reporting facilitates accurate assessment of a paper’s claims, the current reporting norm is secrecy, not openness. We begin by putting this situation...
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Sean Silverthorne
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
critical principles followed by companies that formed successful collaboration programs. What are these principles? A: First, firms must develop a collaboration strategy that is aligned to their business needs. At its heart, this requires View Details
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by Sean Silverthorne
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
unite partners' objectives for creating a flexible supply chain; benchmark performance against other retailers; and evaluate and manage new technologies. Raman and Fisher provide specific, detailed metrics and techniques that can be used...
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- 05 Feb 2013
- First Look
First Look: Feb. 5
negotiators' focus to aspects of the situation that reliably generate helpful prescriptions. Left to others were careful assessments of the conditions under which his advice applied-and did not. While Fisher's writings are open to various...
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Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
identifying possible forms of bias, and evaluating methods of verifying whether bias in fact occurs. I then consider possible legal and policy responses, and I assess search engines' likely defenses. I conclude that regulatory...
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Sean Silverthorne
- 22 Sep 2009
- First Look
First Look: September 22
Glaeser, William R. Kerr, and Giacomo A.M. Ponzetto Publication:Journal of Urban Economics (forthcoming) Abstract Employment growth is strongly predicted by smaller average establishment size, both across cities and across industries within cities, but there is little...
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Martha Lagace
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
"knowing-doing" gap became a focal point of discussion. By the end, a consensus "bordering on unanimity" emerged, says Garvin, namely, that bridging the knowing-doing gap at HBS means supplementing the curriculum in...
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- 29 Oct 2013
- First Look
First Look: October 29
visualization, a lens to assess existing competitive offerings, the creation of potential customer personas, and imagining a "hero's journey." When combined, these analyses allow designers to conceive elements that will result...
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Sean Silverthorne
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
both an effective societal contributor and an economic powerhouse. Q: What other research are you working on? A: There are three projects I am quite excited about. My colleagues Rohit Deshpande, Lynn Paine, and I are launching a study of global business View Details
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by Manda Salls
- 30 Aug 2016
- First Look
August 30, 2016
architecture. In particular, we draw upon modular systems theory to develop and test a series of propositions about the impact of component coupling on the cost of IT change. Our methods make use of “Design Structure Matrices” (DSMs), a novel network analysis View Details
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Carmen Nobel
- 21 Feb 2017
- First Look
First Look at New Research: February 21
Systematic Approach to Discussing Active Surveillance with Patients with Low-risk Prostate Cancer By: Ehdaie, Behfar, Melissa Assel, Nicole Benfante, Deepak Malhotra, and Andrew Vickers Abstract—A systematic approach to counseling—using appropriate framing View Details
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Carmen Nobel
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
shareholders and analysts. When meeting with them at the road shows, for example, Total focuses on its long-term plans, being honest, and never disappointing them. To address its growing retail investor base, most of whom are French, Total uses View Details
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
At Dell Beijing, Andy Klump (HBS MBA '03) was excelling at his job—selling computer hardware and services solutions to multinationals—when the company's 360-degree performance-review process underwent a change. As part of the new approach, Klump was expected to make an...
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by Garry Emmons