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All HBS Web
(48)
- News (18)
- Research (22)
- Multimedia (1)
- Faculty Publications (5)
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- Article
Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment
By: Thiemo Fetzer and Thomas Graeber
Contact tracing has for decades been a cornerstone of the public health approach to epidemics, including Ebola, severe acute respiratory syndrome, and now COVID-19. It has not yet been possible, however, to causally assess the method’s effectiveness using a randomized...
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Fetzer, Thiemo, and Thomas Graeber. "Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment." Proceedings of the National Academy of Sciences 118, no. 33 (August 17, 2021): 1–4.
- June 2020 (Revised January 2024)
- Case
TraceTogether
By: Mitchell B. Weiss and Sarah Mehta
By April 7, 2020, over 1.4 million people worldwide had contracted the novel coronavirus (COVID-19). Governments raced to curb the spread of COVID-19 by scaling up testing, quarantining those infected, and tracing their possible contacts. It had taken Singapore’s...
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Keywords:
COVID-19;
Contact Tracing;
Government Administration;
Crisis Management;
Health;
Health Pandemics;
Innovation and Invention;
Innovation Leadership;
Innovation Strategy;
Technological Innovation;
Social Issues;
Information Technology;
Mobile and Wireless Technology;
Applications and Software;
Technology Adoption;
Health Industry;
Public Administration Industry;
Singapore
Weiss, Mitchell B., and Sarah Mehta. "TraceTogether." Harvard Business School Case 820-111, June 2020. (Revised January 2024.)
- July 15, 2020
- Article
How to Get People to Actually Use Contact-Tracing Apps
By: Chiara Farronato, Marco Iansiti, Marcin Bartosiak, Stefano Denicolai, Luca Ferretti and Roberto Fontana
The broad adoption of contact-tracing apps would greatly help combat the spread of COVID-19. But a number of barriers—especially privacy concerns—have hindered progress in many countries that can’t or won’t mandate adoption. A solution is to start with small...
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Keywords:
COVID-19;
Contact Tracing;
Apps;
Privacy;
Health Pandemics;
Behavior;
Technology Adoption;
Applications and Software
Farronato, Chiara, Marco Iansiti, Marcin Bartosiak, Stefano Denicolai, Luca Ferretti, and Roberto Fontana. "How to Get People to Actually Use Contact-Tracing Apps." Harvard Business Review Digital Articles (July 15, 2020).
- 18 Aug 2020
- Cold Call Podcast
Is a Pandemic the Best Time To Try Out a New Idea?
- January 2023
- Supplement
Apple: Privacy vs. Safety (B)
By: Henry McGee, Nien-hê Hsieh and Christian Godwin
In 2020, as the COVID-19 pandemic swept across the globe, Apple and Google partnered to develop a contact tracing application that would collect information about users infected with the disease and notify those who they had been in contact with. While Apple/Google’s...
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Keywords:
Iphone;
Encryption;
Data Privacy;
Customers;
Customer Focus and Relationships;
Decision Making;
Ethics;
Values and Beliefs;
Globalized Firms and Management;
Government and Politics;
Health;
Health Pandemics;
Leadership;
Markets;
Safety;
Social Issues;
Information Technology;
Telecommunications Industry;
Technology Industry;
Consumer Products Industry;
Electronics Industry;
Health Industry;
United States;
Europe
McGee, Henry, Nien-hê Hsieh, and Christian Godwin. "Apple: Privacy vs. Safety (B)." Harvard Business School Supplement 323-066, January 2023.
- 13 Feb 2024
- Cold Call Podcast
Apple’s Dilemma: Balancing Privacy and Safety Responsibilities
Keywords:
Re: Nien-he Hsieh & Henry W. McGee
- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
governments wanted more control than Apple allowed, including location-tracking data that was protected as part of Apple’s encryption. Apple again refused. In France, where the government had petitioned Apple to exempt contact View Details
Keywords:
by Avery Forman
- 11 Mar 2001
- Research & Ideas
Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries
In this excerpt taken from the chapter entitled "From Trade to Investment," HBS visiting professor Geoffrey Jones traces the transition of the British trading companies from purely trading companies in the 1870s to...
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Keywords:
by Geoffrey Jones
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
of doing things" and shape its international organization structure and processes. Business historian Alfred Chandler has traced the influence of the cultural values and social structures on British management practice. For reasons...
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- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54727 forthcoming Journal of Applied Psychology Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy By: Schilke, Oliver, and Laura Huang Abstract—Organizational...
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Keywords:
Dina Gerdeman
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
Countries need to develop or acquire test kits and deploy testing sites. As mentioned earlier, testing is the only way to identify the whereabouts of the otherwise invisible enemy. Equally important is to trace and proactively test people...
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- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
a situation like the current global pandemic. The case shows that if community health workers could be trained on the front lines, you might have access to capabilities to everything from initial screening to contact View Details
- 07 Sep 2007
- What Do You Think?
Are Elite Business Schools Fostering the Deprofessionalization of Management?
classroom spaces for those interested in managing people, that the market may help redress problems described above? What do you think? Original Article My areas of interest bring me into contact with companies that are, in the words of...
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Keywords:
by Jim Heskett
- 25 Nov 2008
- First Look
First Look: November 25, 2008
augment the role to that of service integrator to achieve his internal objective of business unit collaboration and to provide clients with a single point of contact across the full range of the company's offerings. The organizational...
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Keywords:
Martha Lagace
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
fraught example, about TraceTogether—a smartphone app to support community-driven contact tracing to slow the spread of COVID-19—that public entrepreneurs leave their office to ask people for feedback....
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Keywords:
by Martha Lagace
- 15 Oct 2013
- First Look
First Look: October 15
Talent Recruitment at frog design Shanghai (B) Supplements 411-040. Purchase this case: http://hbr.org/search/414024-PDF-ENG Harvard Business School Case 714-404 New York City: Bloomberg's Strategy for Economic Development Traces the...
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Keywords:
Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
examines the evolution of corporate environmentalism in the West German chemical industry between the 1950s and the 1980s. It focuses on two companies, Bayer and Henkel, that have been identified as "green giants," and traces...
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Keywords:
Sean Silverthorne
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
earlier, Freed-Finnegan and Wall had founded Index after observing the technological advantages that Amazon and other online retailers had over brick-and-mortar retailers. Index’s first product was a customer database tool that allowed brick-and-mortar retailers to...
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Keywords:
Dina Gerdeman
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
emergent machine of the sovereign state. Yet such strategic interaction rarely yielded a decisive victory for either the secular state or for religion. By tracing how state-builders engaged religious institutions, elites, and attachments,...
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Keywords:
Dina Gerdeman
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
should develop a deep understanding of their operations and the behavior they want to induce. Finally, they should trace the incentive misalignment to hidden action or information and use contract-based, information-based, or...
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