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- All HBS Web (94)
- Faculty Publications (13)
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- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
demonstrates that firms who maintain or accelerate customer-centric philosophies consistently outperform firms that do not.” All in all, this set of circumstances and stricter budget constraints make customers less able and less willing...
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- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
exceeding that percentage of actual revenue. Other expenses—insurance, credit card processing, marketing, utilities, repairs—mount up. Assuming adequate working capital upon opening, a restaurant’s cash from daily sales is used to pay for...
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- 16 Jul 2013
- First Look
First Look: July 16
process model for theory and practice. Download working paper: http://ssrn.com/abstract=2288795 Do Savings Constraints Lead to Indebtedness? Experimental Evidence from Access to Formal Savings Accounts in Chile By: Kast, Felipe, and Dina...
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Anna Secino
- 06 Dec 2011
- Op-Ed
Greater Fiscal Integration Best Solution for Euro Crisis
considering the many different opinions for tackling the crisis, the multitude of parliamentary and electoral processes involved, and the constraints of treaties not designed to withstand these unprecedented stresses, the measures that...
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by Dante Roscini
- 18 Mar 2008
- First Look
First Look: March 18, 2008
Those selecting earlier settlement options pay higher fees and interest, therefore revealing the level of credit constraints or impatience. We find that more credit constrained...
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Martha Lagace
- 07 Sep 2011
- First Look
First Look: Sept. 7
limitations and constraints others have accepted, and set out to create new realities. This book is motivated by a simple observation: Leadership, innovation, entrepreneurship, creativity, problem solving, business growth-and even...
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Sean Silverthorne
- 08 Nov 2016
- First Look
November 8, 2016
Credit Guaranty Corporation (TCGC), purchased approved receivables, funding 90% of the invoice face values by electronic transfers into clients' bank accounts. As of September 2013, TCGC had purchased more than $13 million small business...
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Sean Silverthorne
- 05 Oct 2015
- Research & Ideas
What Companies Should Not Do in the Next Banking Crisis
question in a new paper, titled Survive Another Day: Using Changes in the Composition of Investments to Measure the Cost of Credit Constraints (forthcoming in the Review of Economics and Statistics). “Firms...
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- 23 Oct 2012
- First Look
First Look: October 23
priority criteria, e.g., waiting time, medical urgency, etc., or a combination thereof. Rather than making specific assumptions about fairness principles or priority criteria, our method offers the designer the flexibility to select his desired criteria and fairness...
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Sean Silverthorne
- 17 Sep 2020
- Research & Ideas
Many Small-Business Employees May Be Close to Losing Health Insurance
overwhelmingly reported they would pay wages first, but health care premiums were the second-most critical bill overall, and clearly ahead of rent,” the researchers write. “As one respondent put it, ‘[h]ealth insurance is so important to my employees that I would even...
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- 01 Dec 2015
- First Look
December 1, 2015
Statistics Survive Another Day: Using Changes in the Composition of Investments to Measure the Cost of Credit Constraints By: Garicano, Luis, and Claudia Steinwender Abstract—We introduce a novel empirical...
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Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
instead of participating in negotiated exchange offers. This paper critically examines this claim and argues that the incentives for holdout litigation are limited because of (1) significant constraints on creditor litigation, (2)...
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Sean Silverthorne
- 11 Aug 2009
- First Look
First Look: August 11, 2009
http://www.hbs.edu/research/pdf/10-006.pdf Banking Deregulations, Financing Constraints and Firm Entry Size Authors:William R. Kerr and Ramana Nanda Abstract We examine the effect of U.S. branch banking deregulations on the entry size of...
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Martha Lagace
- 06 Oct 2015
- First Look
October 6, 2015
upon the Thompson sampling algorithm used for multi-armed bandit problems by incorporating inventory constraints into the pricing decisions. Our algorithm proves to have both strong theoretical performance guarantees as well as promising...
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Sean Silverthorne
- 24 Mar 2008
- Research & Ideas
Reducing Risk with Online Advertising
fraud than other kinds of advertising. An advertiser might think: "Faking that a person paid money is very hard. You need a credit card, and if I'm getting the order, how bad can it be?" In fact, fraud is not impossible. Maybe...
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- 12 Feb 2014
- Research & Ideas
Private Sector, Public Good
changing the constraints under which firms operate. Are there changes that would make it easier for business to contribute to the public good? Would these kinds of shifts be desirable or would they have unexpected side effects? And...
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by Dina Gerdeman
- 10 Jul 2018
- First Look
New Research and Ideas, July 10, 2018
system of a large federal credit union, we delineate four important constraints likely to affect the lending process: (1) limited attention (or distraction), (2) task-specific human capital, (3) peer...
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Dina Gerdeman
- 29 Jun 2010
- First Look
First Look: June 29
considerable heterogeneity in the role of FDI. First, multinationals located in countries that experienced sharper declines in aggregate output, demand, and credit conditions displayed a greater advantage over local firms. Multinationals...
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Martha Lagace
- 22 Apr 2015
- Op-Ed
Reforming Greece: Myths and Truths
capital encourages business development." They gave a ranking of close to 6 before the crisis and 1.3 in 2014. To make things worse, credit rating agencies imposed filters that automatically downgraded ratings of Greek corporations...
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by George Serafeim
- 07 Oct 2008
- First Look
First Look: October 7, 2008
days earlier than would have been possible without a settlement product. Those selecting earlier settlement options pay higher fees and interest, therefore revealing the level of credit constraints or...
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Martha Lagace