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- All HBS Web (518)
- Faculty Publications (101)
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- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
clients' campaigns. This practice was institutionalized by an arrangement known as the "recognition system" between agencies and publishers, and administered by a set of trade associations. Among other things, the system supported standards for granting of View Details
- 16 Jul 2013
- First Look
First Look: July 16
low and unstable income, but also by heavy debt burdens. We find that the inability to save contributes to this indebtedness. Access to free savings accounts substantially decreases participants' propensity to use short-term credit. In addition, participants who...
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Anna Secino
- 18 Oct 2011
- First Look
First Look: October 18
behalf of families and (b) bank forbearance policies regarding overdrawn customers. We focus on five factors to explain the incidence of involuntary closures: personal traits, community traits, economic trends, bank policies, and credit...
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Sean Silverthorne
- 16 Apr 2007
- Research & Ideas
Delivering the Digital Goods: iTunes vs. Peer-to-Peer
individuals would ever want to share content in p2p networks when sharing is more costly than freeriding. The key to solving the puzzle in a world where individuals are selfish is the following. In addition to offering content, sharers also View Details
- 25 Oct 2016
- First Look
October 25, 2016
high-volume U.S. hospitals for delivering a primary total knee arthroplasty without major complicating conditions. Hospital and physician personnel costs were calculated using time-driven activity-based costing. Consumable supply costs,...
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Sean Silverthorne
- 12 Aug 2002
- Op-Ed
Using Big Business to Fight Poverty
understand the idea of a market in the first place. Nor was credit available to pay for farm supplies or equipment. Roads and electric power lines, such as they were, served the old collectives, not the new...
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by George C. Lodge
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
developing countries. As a result, they must rely on the customer-pull approach: finding ways to solve customers' dilemmas without relying on novel science. Many multinationals entering developing countries pay lip service to serving less-affluent customers but then...
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- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
and Noble in books, Best Buy in electronics—offer similar rewards. Boots, the UK-based pharmacy and beauty supply retailer, offers a substantial reward of 4 percent, but that rate is more exception than rule. This type of reward is...
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- 08 Dec 2015
- First Look
December 8, 2015
sorting effect, whereby firms trade-off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past....
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Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
effectively within the newly merged entities. No PDF is available at this time. Reputation and Competition: Evidence from the Credit Rating Industry Authors:Bo Becker and Todd Milbourn Abstract Fair and accurate View Details
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Martha Lagace
- 03 Mar 2009
- First Look
First Look: March 3, 2009
the Primary Dealer Credit Facility (PDCF), the Term Securities Lending Facility (TSLF), and the Asset Backed Commercial Paper Money Market Mutual Fund Liquidity Facility (AMLF). Purchase this case:...
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Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
take advantage of the opportunity, which is consistent with the idea that it is the mere availability of human contact that mitigates anxiety’s deleterious effects. Finally, in a field experiment conducted with a credit union’s...
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Sean Silverthorne
- 11 Jan 2011
- First Look
First Look: Jan. 11
plant stock, fertilizers, and pesticides; and began directly paying them a premium for better beans. Higher yields and quality increased the growers' incomes, the environmental impact of farms shrank, and Nestlé's reliable supply of good...
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Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
deliver manpower and supplies overseas, Kaiser, who had never built a ship before, rose to the challenge and successfully directed the construction of thousands of Liberty ships. These merchant vessels gave the U.S. Navy the overwhelming...
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Martha Lagace