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- 02 Sep 2008
- First Look
First Look: September 3, 2008
congruence. Performance appraisals with 360-degree feedback improves congruence and collaboration, opens communication when feedback is discussed by the team, and provides an opportunity for more accurate self-assessments. An example of how 360-degree feedback was used...
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Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
managed in procurement, production, product groups, and finance. How often do they come together in a structured way to discuss value versus cost? Great pricers make that dialogue part of their culture. Their View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
the best understanding of the behavior that distinguishes customers are in sales, marketing, and service; however, the cost implications of customer behavior are often managed by people in operations, product groups, and finance. An ICP...
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by Sean Silverthorne
- 01 Nov 2016
- First Look
First Look - November 1, 2016
Tencent to Scandinavian digital trailblazer Schibsted, from The New York Times to The Economist, and from talent management to the future of education. Synthesizing what these stories have in common, and drawing on the latest research in...
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Sean Silverthorne
- 17 Sep 2013
- First Look
First Look: September 17
Publications September 2013 Management Science Diasporas and Outsourcing: Evidence from oDesk and India By: Ghani, Ejaz, William R. Kerr, and Christopher Stanton Abstract—This study examines the role of the Indian diaspora in the...
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Sean Silverthorne
- 10 Jun 2014
- First Look
First Look: June 10
toy manufacturer), they both embraced the concepts and tools of Enterprise Risk Management. Over a number of years, at both firms, risk management transformed from a collection of "off-the-shelf" acquired tools and practices...
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Sean Silverthorne
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Conant, he taught in a leadership course that he had designed for the company's high-potential managers. In all cases, higher-ambition leaders identified future leaders and developed them—usually through cross-functional and...
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by Martha Lagace
- 22 Apr 2008
- First Look
First Look: April 22, 2008
for business strategy, organization, control systems, and sales management requirements. As a result, the case raises issues and analytics relevant to topics such as aligning strategy and organization, strategy implementation, and View Details
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Martha Lagace
- 26 May 2015
- First Look
First Look: May 26
functional specialists, not general managers responsible for cross-functional integration. Three decades ago, COOs outnumbered CFOs in Fortune 500 and S&P 500 companies, but the proportions have flipped....
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Sean Silverthorne