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- All HBS Web (229)
- Faculty Publications (32)
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- 17 Aug 2010
- First Look
First Look: August 17
types of earnings benchmarks. We estimate that marketing actions can be used to boost quarterly net income by up to 5% depending on the depth and duration of promotion. However, there is a price to pay, with the cost in the following...
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Martha Lagace
- 28 Jun 2016
- First Look
June 28, 2016
businesses that scale undergo a graduation process in which they meet the varying expectations of multiple organizational resource providers. At the unit level, they convince established core units that the potential value from combining their resources exceeds the...
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Sean Silverthorne
- 16 Dec 2014
- First Look
First Look: December 16
spaces. We find evidence consistent with the former explanation: that the likelihood of Amazon's entry is positively correlated with the popularity and customer ratings of third-party sellers' products. Amazon's entry reduces the shipping...
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Sean Silverthorne
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
up to the point where the benefit of the marginal project is just equal to the cost. Because labor is a key input to innovation when the opportunity cost of time is lower, such as during school breaks or time off from work, we find that...
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Dina Gerdeman
- 13 Dec 2016
- First Look
December 13, 2016
North-South freight transport suggest that if the cartel were broken, railroads would have passed through 50% of their cost savings from standardization, generating a 10% increase in trade on the sampled routes. The results demonstrate...
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Carmen Nobel
- 15 Dec 2015
- First Look
December 15, 2015
Acquisition (B) Supplements the (A) case. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/615034-PDF-ENG Harvard Business School Case 816-020 GovDelivery Is government the biggest, worst View Details
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Carmen Nobel
- 19 Jun 2007
- First Look
First Look: June 19, 2007
rental customers over a period of four months. We predict and find that people are more likely to rent DVDs in one order and return them in the reverse order when should DVDs (e.g., documentaries) are rented before want DVDs (e.g., action...
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Martha Lagace
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
that we can thrive. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53562 forthcoming Customer Needs and Solutions In Pursuit of Enhanced Customer Retention Management: Review, Key Issues,...
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Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
perspectives of marketing strategies, store operations, and relationships between customers and store clerks. However, the significance of the development of cellophane as a new packaging material, and the role of packaging manufacturers...
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Sean Silverthorne
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
boundaries: cross-market, within-state hospital mergers yield price increases of 7%–9% for acquiring hospitals, whereas out-of-state acquisitions do not yield significant increases. Publisher's link:...
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Dina Gerdeman
- 30 Mar 2010
- First Look
First Look: March 30
G. GoldbergHarvard Business School Case 310-086 Oracle's proposed acquisition of Sun was on a fast track until the EC's antitrust concerns about open-source MySQL ignited a transatlantic war of words delaying the deal. Sun's performance...
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Sean Silverthorne
- 13 Mar 2018
- First Look
March 13, 2018
standardized, and centralized repository, it mitigates information costs for buyers and sellers and, thus, facilitates transactions in the market for ideas. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53959...
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Sean Silverthorne
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
that Bezos has shown in his leadership at Amazon, including constant commitment to the customer and a long-term approach to innovation, are good news for DC's paper of record. Three Ingredients For Success By: Bharat Anand Henry R. Byers...
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- 26 Mar 2013
- First Look
First Look: March 26
ones. Findings: Our key counterintuitive finding is that Japanese and American founders of entrepreneurial firms are more similar than is often suggested. We first find that in both Japan and the U.S., achievement motivation is positively related to View Details
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Sean Silverthorne
- 01 Apr 2014
- First Look
First Look: April 1
914-014 Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A) In April 2013, Ford Asia Pacific & Africa (FAPA) was examining its options for e-coating service metal parts for the Ford Customer Service...
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Sean Silverthorne
- 30 Oct 2012
- First Look
First Look: October 30
Michael W. Toffel Publication:Organization Science (forthcoming) Abstract Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor...
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Sean Silverthorne
- 20 May 2014
- First Look
First Look: May 20
driven by patents filed by distant collaborators rather than non-collaborative patents or patents by non-distant collaborators, suggesting low cost long-distance digital communication as a potential mechanism. Download working paper:...
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Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
way for higher rates of customer acquisition and higher rates of repeat purchasing among existing customers in the direct channels in the long term. Our results are based on...
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Martha Lagace
- 03 Mar 2009
- First Look
First Look: March 3, 2009
magnified in the online channel. Customer analysis suggests that opening retail stores paves the way for higher rates of customer acquisition and higher rates of repeat...
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Martha Lagace
- 04 Mar 2014
- First Look
First Look: March 4
market for psychologists, in which stable matchings exist for all years of the data, despite the presence of couples. August 2013 Harvard Business Review Choosing the Right Customer By: Simons, Robert Abstract—Companies that win in...
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Sean Silverthorne