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All HBS Web
(13,754)
- People (61)
- News (2,281)
- Research (8,408)
- Events (59)
- Multimedia (40)
- Faculty Publications (6,209)
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- 01 Sep 1974
- Conference Presentation
Social Multiplier Effects in Community Economic Development
By: R. M. Kanter and B. A. Stein
- April 1987 (Revised January 1988)
- Background Note
Managing Information Technology: System Development Project Management
Applegate, Lynda M. "Managing Information Technology: System Development Project Management." Harvard Business School Background Note 187-149, April 1987. (Revised January 1988.)
- 1973
- Chapter
Effects of Foreign Joint Ventures on Developing Countries
By: L. T. Wells Jr.
Wells, L. T., Jr. "Effects of Foreign Joint Ventures on Developing Countries." In Micro Aspects of Development, edited by Eliezer B. Ayal. New York: Praeger, 1973.
- 1994
- Article
Accelerating the Design-build-test Cycle for Effective Product Development
By: S. C. Wheelwright and K. B. Clark
Wheelwright, S. C., and K. B. Clark. "Accelerating the Design-build-test Cycle for Effective Product Development." International Marketing Review 11, no. 1 (1994): 32–46.
- September 2004
- Teaching Note
Managing Segway's Early Development (TN)
Teaching Note to (9-804-065).
View Details
- Research Summary
Managing Product Development in Rapidly Changing Environments
A consistent finding in many studies of innovation is the repeated failure of established firms when faced with radical changes in their core markets or technologies. Professor MacCormack's research takes the view that many of these failures can be attributed to the...
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- August 1991
- Background Note
Managing the New Product Development Process
By: Robert J. Dolan
Describes how the new product development program is most efficiently managed.
View Details
Dolan, Robert J. "Managing the New Product Development Process." Harvard Business School Background Note 592-011, August 1991.
- 1990
- Book
Strategic Management in Developing Countries
By: J. E. Austin and T. Kohn
Austin, J. E., and T. Kohn. Strategic Management in Developing Countries. New York: Free Press, 1990.
- 25 Nov 2019
- Working Paper Summaries
The Effect of Systems of Management Controls on Misreporting
- November–December 2021
- Article
Does Gender Matter? The Effect of Management Responses on Reviewing Behavior
By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia
We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified...
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Keywords:
Word Of Mouth;
Online Reviews;
Management Responses;
E-commerce;
Gender;
Prejudice and Bias;
Digital Platforms;
Customers
Proserpio, Davide, Isamar Troncoso, and Francesca Valsesia. "Does Gender Matter? The Effect of Management Responses on Reviewing Behavior." Marketing Science 40, no. 6 (November–December 2021): 1199–1213.
- September 2008 (Revised June 2010)
- Case
Hearts On Fire - Brand Development Manager
By: Frank V. Cespedes and Benson P. Shapiro
Hearts On Fire, a successful branded diamond producer, established the position of Brand Development Manager (BDM) to build the company's presence, sales, and relationships with its retail customers. After one year, the CEO, CFO and President must evaluate the impact...
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Keywords:
Customer Focus and Relationships;
Investment Return;
Brands and Branding;
Marketing Strategy;
Business Processes;
Salesforce Management;
Business Strategy
Cespedes, Frank V., and Benson P. Shapiro. "Hearts On Fire - Brand Development Manager." Harvard Business School Case 709-436, September 2008. (Revised June 2010.)
- September 2011
- Article
Up Close and Personal: Developing Foundations for Leader Development through Personalization of Management Learning
By: Gianpiero Petriglieri, Jack D. Wood and Jennifer L. Petriglieri
This paper examines the process through which management students develop personal foundations (such as self-awareness, self-management, and a grounding life narrative) for the ongoing development and practice of leadership. We conducted an inductive, qualitative study...
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Keywords:
Leadership Development;
Innovation and Invention;
Personal Development and Career;
Curriculum and Courses;
Customization and Personalization;
Learning;
Management Practices and Processes;
Business Education
Petriglieri, Gianpiero, Jack D. Wood, and Jennifer L. Petriglieri. "Up Close and Personal: Developing Foundations for Leader Development through Personalization of Management Learning." Academy of Management Learning & Education 10, no. 3 (September 2011). (
Nominated for Carolyn Dexter Award For the paper that best meets the objective of internationalizing the Academy presented by Academy of Management. Winner of Best Paper in Graduate Management Education Sponsored by the Graduate Management Admission Council (GMAC) presented by Academy of Management
.)- May 2011
- Article
Effective Managers Say the Same Thing Twice (or More)
By: Tsedal Neeley and Paul Leonardi
How do effective managers get employees to act promptly? New research suggests that it's by making their requests at least twice. Though you may think redundancy is unnecessary and even a waste of time, a new study indicates that it helps your message cut through...
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Neeley, Tsedal, and Paul Leonardi. "Effective Managers Say the Same Thing Twice (or More)." Harvard Business Review 89, no. 5 (May 2011): 38–39.
- 1974
- Book
Agribusiness Management for Developing Countries--Latin America
By: Ray A. Goldberg, Leonard M. Wilson, James E. Austin and et al.
Goldberg, Ray A., Leonard M. Wilson, James E. Austin, and et al. Agribusiness Management for Developing Countries--Latin America. Cambridge, MA: Ballinger Publishing Company, 1974.
- July 1999
- Background Note
Management Development Plan In A Family Business, The
By: John A. Davis
Defines management development objectives for family members employed in their family business. Outlines a process of putting these individuals on a career path to provide them with needed developmental experiences while respecting the broader needs of the...
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Keywords:
Family Business;
Goals and Objectives;
Management Practices and Processes;
Organizations;
Leadership Development;
Experience and Expertise
Davis, John A. "Management Development Plan In A Family Business, The." Harvard Business School Background Note 800-009, July 1999.
- 2014
- Working Paper
The Effect of Management Control Elements on Coordination
By: Sara Bormann, Jan Bouwens and Christian Hofmann
This study examines how control elements of a firm affect coordination among profit centers. The firm operates a network of 59 profit centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination....
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Bormann, Sara, Jan Bouwens, and Christian Hofmann. "The Effect of Management Control Elements on Coordination." Harvard Business School Working Paper, No. 14-092, March 2014.
- October 1992
- Background Note
Managing Sales Interfaces: Developments in Practice
Keywords:
Salesforce Management
Cespedes, Frank V. "Managing Sales Interfaces: Developments in Practice." Harvard Business School Background Note 593-047, October 1992.
- September 1986 (Revised June 1989)
- Case
Managing Change at Lotus Development Corp.
Kao, John J. "Managing Change at Lotus Development Corp." Harvard Business School Case 487-036, September 1986. (Revised June 1989.)
- Article
Beyond the Target Customer: Social Effects in CRM Campaigns
By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson
Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the...
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Keywords:
Social Effects;
Field Experiment;
Mobile;
Customer Relationship Management;
Network Effects;
Consumer Behavior
Ascarza, Eva, Peter Ebbes, Oded Netzer, and Matthew Danielson. "Beyond the Target Customer: Social Effects in CRM Campaigns." Journal of Marketing Research (JMR) 54, no. 3 (June 2017): 347–363.