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All HBS Web
(879)
- People (3)
- News (183)
- Research (302)
- Multimedia (13)
- Faculty Publications (148)
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- 09 Sep 2008
- First Look
First Look: September 9, 2008
Customer Management Strategy in Business Markets Harvard Business School Note 503-060 Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, monitoring the View Details
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Sean Silverthorne
- 08 Jun 2010
- First Look
First Look: June 8
Kerry HermanHarvard Business School Case 510-063 In January 2010, Jen McDonald, head of Bank of America Corporation's (BAC) Digital Marketing group, was discussing the bank's mobile strategy with Douglas Brown, senior vice president,...
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Martha Lagace
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
open platforms and then provide a brief history of open digital platforms. I go on to argue that the success of open platforms in competition with vertically integrated firms gave rise to the “vertical-to-horizontal” transition in the...
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Dina Gerdeman
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp and the city of San Francisco, we revisit a canonical example of quality disclosure by...
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Dina Gerdeman
- 18 Dec 2012
- First Look
First Look: December 18
their propensity to make things themselves (Experiments 3A and 3B). Paper: http://www.people.hbs.edu/mnorton/mochon norton ariely 2012.pdf Measuring Teamwork in Health Care Settings: A Review of Survey Instruments Authors:Valentine,...
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Carmen Nobel
- 05 Aug 2008
- First Look
First Look: August 5, 2008
deeply committed to the project, but it is also struggling with the organizational issues involved in dealing with international institutions like the World Health Organization and fitting nonprofit objectives into a for-profit structure....
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Martha Lagace
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
at risk? Alvarez: In the worst shape are the stores that said: I can fix that. Maybe it's not fixable—maybe 80 percent of your products are now going to be sold online or in a digital format, like books. Barnes & Noble and Staples are...
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- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
Safety and Health Administration (OSHA), to participate in a workshop with academics who study government regulation and industry compliance. The event featured a series of presentations by scholars sharing their research findings and...
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by Michael Blanding
- 29 Apr 2014
- First Look
First Look: April 29
Harvard Business School Case 413-096 Novartis: Leading a Global Enterprise Novartis, the world's leading health care company, was formed in 1996 out of a merger of two very different, mid-tier Switzerland-based pharma companies. The case...
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Sean Silverthorne
- 07 Aug 2007
- First Look
First Look: August 7, 2007
downloads, and other emerging digital media (such as Internet Protocol TV). BBC WW delivered its profits back to the BBC. Since 2004, BBC WW profits had more than doubled. Purchase this case:...
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Martha Lagace
- 28 Aug 2012
- First Look
First Look: August 28
et al. Publication: British Journal of Social Psychology (forthcoming) Abstract Income inequality undermines societies: the more inequality, the more health problems, social tensions, and the lower social mobility, trust, and life...
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Sean Silverthorne
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=408095 Big Spaceship: Ready to Go Big? Harvard Business School Case 409-047 Big Spaceship, a digital marketing agency, faced a rather big challenge: How to...
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Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
such as talent and capital, away from wealth creation and toward wealth distribution. It distorts thinking. Restoring the balance of power is critical to the competitiveness and the health of the rest of the economy. Limits on the size...
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Sean Silverthorne