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-
All HBS Web
(7,003)
- People (6)
- News (1,227)
- Research (4,760)
- Events (19)
- Multimedia (33)
- Faculty Publications (3,009)
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- 04 Jun 2013
- Working Paper Summaries
Prosocial Bonuses Increase Employee Satisfaction and Team Performance
- April 2009
- Case
Performance Management at Intermountain Healthcare
By: Richard M.J. Bohmer and Alexander Romney
Intermountain Healthcare is a 21-hospital integrated delivery system serving Utah and southern Idaho that is nationally recognized for its highly structured approach to managing the quality of clinical care. This case describes Intermountain's system for improving...
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Keywords:
Financial Strategy;
Health Care and Treatment;
Standards;
Service Delivery;
Outcome or Result;
Motivation and Incentives;
Health Industry;
Idaho;
Utah
Bohmer, Richard M.J., and Alexander Romney. "Performance Management at Intermountain Healthcare." Harvard Business School Case 609-103, April 2009.
- March 1999 (Revised April 2017)
- Teaching Note
Citibank: Performance Evaluation
By: Robert Simons and Antonio Dávila
Teaching Note for (9-198-048).
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- February 2023
- Supplement
Performance Management at Afreximbank (B)
By: Robert S. Kaplan, Siko Sikochi, Anna Ngarachu and Namrata Arora
Supplements the (A) case. Founded in October 1993, the Cairo-based African Export-Import Bank (Afreximbank) was a specialized continental financial institution designed to address the low level of intra-African trade, the decline in financial flows to Africa, the...
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Keywords:
COVID-19 Pandemic;
Performance Evaluation;
Organizational Culture;
Crisis Management;
Banking Industry;
Africa
Kaplan, Robert S., Siko Sikochi, Anna Ngarachu, and Namrata Arora. "Performance Management at Afreximbank (B)." Harvard Business School Supplement 123-043, February 2023.
- October 2021 (Revised February 2022)
- Case
Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood
By: Susanna Gallani and Youssef Abdel Aal
The case follows the Children Cancer Hospital in Egypt, also known as Hospital 57357, as it goes through the roll-out of a new performance management system, which Dr. Sherif Abouel Naga, founder and CEO of the hospital, had championed. This was a critical juncture as...
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Keywords:
Healthcare;
Performance Management;
Performance Incentives;
Strategic Alignment;
Health Care and Treatment;
Nonprofit Organizations;
Strategy;
Alignment;
Performance Evaluation;
Mission and Purpose;
Change Management;
Health Industry;
Egypt;
Middle East
Gallani, Susanna, and Youssef Abdel Aal. "Hospital 57357: Aligning Performance Towards a Vision of a Cancer-Free Childhood." Harvard Business School Case 122-041, October 2021. (Revised February 2022.)
- 2010
- Module Note
Employee Welfare Management at Bharat Petroleum Corporation Ltd. – A Case Study
By: Shashank Shah and Shashank Shah
- Research Summary
Performance Impact of Employee Stock Option Plans
Co-authored with Abon Mozumdar
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- November 1981
- Background Note
Helping Managers Improve Performance
By: Arthur N. Turner
Keywords:
Management Skills
Turner, Arthur N. "Helping Managers Improve Performance." Harvard Business School Background Note 482-055, November 1981.
- Article
When Every Employee Is a Risk Manager
By: Kurt Meyer, Anette Mikes and Robert S. Kaplan
Risk management needs to be part of the daily lives of all employees up, down, and across an organization. Here’s how the Swiss electricity network achieves that.
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Meyer, Kurt, Anette Mikes, and Robert S. Kaplan. "When Every Employee Is a Risk Manager." Harvard Business Review Digital Articles (January 25, 2021).
- July 8, 2022
- Article
How to Conduct a Great Performance Review
Dissatisfaction with performance appraisals is pervasive, but they remain an essential managerial responsibility. The purpose of performance reviews is two-fold: an accurate and actionable evaluation of performance, and then development of that person’s skills in line...
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Cespedes, Frank V. "How to Conduct a Great Performance Review." Harvard Business Review (website) (July 8, 2022).
- September 2007
- Article
Assessing the Performance of Business Unit Managers
By: J. Bouwens and Laurence van Lent
Using a sample of 140 managers, we investigate the use of various performance metrics in determining the periodic assessment, bonus decisions, and career paths of business unit managers. We show that the weight on accounting return measures is associated with the...
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Bouwens, J., and Laurence van Lent. "Assessing the Performance of Business Unit Managers." Journal of Accounting Research 45, no. 4 (September 2007): 667–697.
- 01 Jun 2000
- Conference Presentation
Motivation, Learning, and Performance Management
By: Dutch Leonard
- November 2016 (Revised December 2016)
- Module Note
Strategy Execution Module 12: Aligning Performance Goals and Incentives
By: Robert Simons
This module reading explains how managers use performance goals and incentives to ensure that employee actions align with the overall business strategy of the organization. The module begins by discussing how managers use goals to communicate business strategy, the...
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Keywords:
Management Control Systems;
Implementing Strategy;
Execution;
Performance Goals;
Performance Measures;
Incentives;
Benchmarks;
Motivation;
Compensation;
Bonuses;
Strategy
Simons, Robert. "Strategy Execution Module 12: Aligning Performance Goals and Incentives." Harvard Business School Module Note 117-112, November 2016. (Revised December 2016.)
- April 1990
- Article
Performance Pay and Top Management Incentives
By: Michael C. Jensen and Kevin J. Murphy
Jensen, Michael C., and Kevin J. Murphy. "Performance Pay and Top Management Incentives." Journal of Political Economy 98, no. 2 (April 1990): 225–265. (Reprinted in Michael C. Jensen, Foundations of Organizational Strategy, Harvard University Press, 1998.)
- October 2015
- Case
DPDHL Group: Employee Safety and Wellbeing
By: John A. Quelch and Carin-Isabel Knoop
Management at Deutsche Post DHL Group is designing a three-country test of investment in a new health and wellbeing strategy.
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Keywords:
Health;
Wellbeing;
Wellness;
Safety;
Risk;
Employees;
Human Resources;
Risk Management;
Service Industry;
China;
Mexico;
Middle East
Quelch, John A., and Carin-Isabel Knoop. "DPDHL Group: Employee Safety and Wellbeing." Harvard Business School Case 516-049, October 2015.
- 2001
- Book
Foreign Multinationals in the United States: Management and Performance
By: Geoffrey Jones and Lina Galvez-Munoz
In this volume, leading scholars in international business and business history examine the investments and performance of British, Canadian, French, German, Spanish and Japanese firms in the United States over time. They explore why so many foreign firms experience...
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Keywords:
Investment;
Multinational Firms and Management;
Books;
Management;
Performance;
Perspective;
United States
Jones, Geoffrey, and Lina Galvez-Munoz, eds. Foreign Multinationals in the United States: Management and Performance. London: Routledge, 2001.
- 05 Jul 2023
- What Do You Think?
How Are Middle Managers Falling Down Most Often on Employee Inclusion?
foster inclusion—and therefore diversity—in their organizations? Do middle managers need more training on inclusion? On what aspects of the skillset? How are middle managers falling down most often on View Details
Keywords:
by James Heskett
- June 2018 (Revised January 2020)
- Case
Reinventing Performance Management at Deloitte (A)
By: Francesca Gino, Paul Green, Jr. and Bradley Staats
Gino, Francesca, Paul Green, Jr., and Bradley Staats. "Reinventing Performance Management at Deloitte (A)." Harvard Business School Case 918-020, June 2018. (Revised January 2020.)
- 2014
- Working Paper
Cleaning House: The Impact of Information Technology on Employee Corruption and Performance
By: Lamar Pierce, Daniel Snow and Andrew McAfee
This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology...
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Keywords:
Management Practices and Processes;
Information Technology;
Ethics;
Performance Productivity;
Employees
Pierce, Lamar, Daniel Snow, and Andrew McAfee. "Cleaning House: The Impact of Information Technology on Employee Corruption and Performance." MIT Sloan Research Paper, No. 5029-13, October 2014.
- 2010
- Module Note
Employee and Labour Welfare at the Tata Group Companies
By: Shashank Shah
Keywords:
Labor And Management Relations;
Human Resource Management;
Tata Motors;
Employee Engagement;
India
Shah, Shashank. "Employee and Labour Welfare at the Tata Group Companies." 2010.