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All HBS Web
(314)
- News (81)
- Research (176)
- Multimedia (4)
- Faculty Publications (42)
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- 29 Apr 2014
- First Look
First Look: April 29
transformed into a truly global enterprise with 127,000 employees of 153 nationalities in 140 countries generating $56.7 billion in 2012 revenues and $9.6 billion in net income, making the firm one of the world's largest and most...
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Sean Silverthorne
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
improving working conditions in their supply chain, creating better safety procedures, and reaping profits from products that address environmental and social problems. "Regulators and investors are asking for it, customers are...
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- 15 Dec 2020
- Research & Ideas
The Unspoken Messages of COVID-19 Restrictions
freedom ring (safely) Since the start of the pandemic, people have been making decisions with limited data about questions as basic as whether to get a haircut and as complex as whether to send children to school. Safety guidelines...
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- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
on-time performance, and offered to share equally with all employees 50 percent of the cost savings achieved by better service. Employees were motivated to achieve this goal and showed initiative in taking...
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by Rosabeth Moss Kanter & Walter Kiechel
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
now at a level of reasonable safety to open up. Much media attention has been paid to easing restrictions—basically increasing the available supply of offices, restaurants, colleges, stores, and factories. “Will shoppers, diners,...
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- 25 May 2010
- First Look
First Look: May 25
Role of Psychological Safety (revised) Authors:Bradley R. Staats, Francesca Gino, and Gary P. Pisano Abstract Prior work examining the relationship of varied experience (i.e., the concurrent completion of multiple tasks) and learning by...
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Martha Lagace
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Employee well-being. CEOs were concerned about their employees: their safety on the job; overall well-being; and their own task as leaders of “keeping up morale and managing people’s fears.” Having to make...
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- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
shows how they addressed the formidable challenge of the internment of their employees in British camps during both WWI and WWII. We find that internment impacted business relationships in India well beyond its endpoint and that the WWI...
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Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and...
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by Sarah Jane Gilbert
- 17 Nov 2015
- First Look
November 17, 2015
Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues,...
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Sean Silverthorne
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
technology firms, we show that founders who received advice from other founders with more “hands-on” management styles were more likely to reorient their own management activity and, subsequently, experience lower employee attrition and...
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Carmen Nobel
- 21 Jul 2009
- First Look
First Look: July 21
9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and View Details
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Martha Lagace
- 02 Aug 2016
- First Look
August 2, 2016
households. The quality of the liquidity services provided by bank liabilities depends on their safety in case of default. Commercial bank debt is fully insured and thus provides full liquidity. However, commercial banks do not...
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Sean Silverthorne
- 13 Jul 2022
- Book
Reimagining the Economy: What Would It Take to Put People First?
long. She could not help but think the American Dream, or even just the chance to live a dignified life, was out of reach no matter how early she left for work or how late she stayed. Because she had been in charge of workers’ safety at a...
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by Avery Forman
- 10 Jun 2014
- First Look
First Look: June 10
to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated...
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Sean Silverthorne
- 10 Jun 2015
- Research & Ideas
The Transparency Revolution in Corporate Reporting
enormous impact on the very big problems we're facing in the world today: natural resource scarcity, social inequality, and poverty, as well as on governance issues like product safety and corruption. More and more CEOs are leading their...
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Re: George Serafeim
- 05 Apr 2011
- First Look
First Look: April 5
exploit Chinese offshore deposits. In 2010 he is trying to decide how to drive further growth in a company that has grown 556 times in less than 30 years, with profits grown 2,600 times. He believes that the way CNOOC has been managed, a blend of market orientation and...
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Sean Silverthorne
- 02 Aug 2011
- First Look
First Look: August 2
PublicationsThe Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Press, 2011 Abstract The most effective managers have the ability to build a cadre of...
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Sean Silverthorne
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
with the app can scan the bar code of any product and immediately check for recalls, thus ensuring the safety of their children. Releasing government data and allowing the public to innovate creates a process of continuous feedback, he...
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- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
Convenience Stores (A) Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac’s of Central Canada, looked to standardize safety measures and devise a new way of...
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Sean Silverthorne