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- All HBS Web (387)
- Faculty Publications (38)
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- 29 Apr 2008
- First Look
First Look: April 29, 2008
framework. The unified funnel communicates the idea that not only should the marketing funnel and the sales funnel be linked "vertically"—in the sense that Marketing's leads should flow seamlessly into Sales' funnel—but they should also be integrated...
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Martha Lagace
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and simple." Can such small rewards...
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- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
Campus roads are strategically curved so that no extended stretch of asphalt is visible from any point on campus. Such visual shielding of the bystander's perspective helps provide "as much domestic feeling as [is] reasonable"...
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Education
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
the tension between learning and performance, was an attempt to pull together a subset of insights from this longer journey about the challenges for managers who wish to promote learning without sacrificing performance in the short term. The longer journey that I View Details
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by Sarah Jane Gilbert
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
inflection point in history, leaving one age and entering another. Many of our philosophical assumptions about what constituted leadership and competitive success grew out of a different world. The challenge now is to help managers...
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by Staff
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
managers. They quickly understood that world-class institutions can't be built by one person. Business is all about helping people do together what they can't achieve on their own. LR: Since RCA and IBM figure prominently in several of your books, let's return to them...
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by Jim Aisner
- 24 Oct 2017
- Research & Ideas
Tax Reform is on the Front Burner Again. Here’s Why You Should Care
discussion in a way. There isn't a lot of reference being made to principles or broader goals for the tax system, or what we're trying to do with the tax system, aside from growth. Especially in a time where you see a lot of division...
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by Sean Silverthorne
- 17 Jan 2012
- First Look
First Look: January 17
correlations between their risk-based return premia, and periodic flights to quality. Read the paper: http://www.people.hbs.edu/mbaker/cv/papers/Comovement_RAPS.pdf The Effect of Reference Point Prices on...
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Sean Silverthorne
- 10 May 2016
- First Look
May 10, 2016
Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming Strategic Management Journal The View Details
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Carmen Nobel
- 17 Sep 2013
- First Look
First Look: September 17
more lucrative, but we find that the effect of performance-based pay rates on dishonesty depends on how readily people can compare their pay rate to that of others. In Experiment 1, participants were paid 5 cents or 25 cents per self-reported View Details
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Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
formulate strategy in large, evolving technical systems. I argue that the points of value creation and value capture in a technical system are the system’s bottlenecks. Bottlenecks arise first as important technical problems to be solved....
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Dina Gerdeman
- 05 Dec 2017
- Research & Ideas
What We've Learned from 101 Entrepreneurs in Emerging Markets
not just relying on the printed word—why can we not do research by referring to video, sound, and the like? There is so much mathematics devoted today to extraction of quantitative data from all sorts of data sources that a move in this...
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by Sean Silverthorne
- 14 Nov 2011
- Research & Ideas
Creating a Global Business Code
project, the professors aimed to provide an ethical reference point for both future and current business leaders. "We wanted a way to help companies answer these questions," Margolis says....
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by Carmen Nobel
- 23 May 2011
- Op-Ed
Leading and Lagging Countries in Contributing to a Sustainable Society
Reporting Advances Integrated reporting is an emerging management practice that involves the integration of a company's required financial report with its voluntary (except for a few countries) corporate social responsibility or sustainability report. Sometimes View Details
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by Robert G. Eccles & George Serafeim
- 31 Jan 2012
- First Look
First Look: Jan. 31
infeasible, creating a need to understand factors that foster teaming in the absence of team stability. Teaming refers to coordination and mutual adjustment that occur during episodes of interdependent work. The present research...
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Sean Silverthorne & Carmen Nobel
- 06 Apr 2010
- First Look
First Look: April 6
crisis gives a new life and legitimacy to the European vision. This essay explores how this European vision, often referred to as 'managed globalization,' has been conceived and implemented and how the rules that Europe fashioned in trade...
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Martha Lagace
- 24 Feb 2009
- First Look
First Look: February 24, 2009
organizations. One set of activities shown to improve organizational learning of new work practices is learn-how. Learn-how refers to learning activities that combine experimentation, adaptation-in-use, and staff participation (e.g., dry...
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Martha Lagace
- 13 May 2014
- First Look
First Look: May 13
maintaining a long-term strategic plan is of value in thwarting such investors. Executives and directors are advised to analyze their corporations from the point of view of an activist investor, to create harmony within the board of...
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Sean Silverthorne
- 21 Jan 2009
- First Look
First Look: January 21, 2009
studies were less likely to criticize the actions of others when their behavior eroded gradually, over time, rather than in one abrupt shift. We refer to this phenomenon as the slippery slope effect. Our studies also demonstrate that at...
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Martha Lagace
- 14 Nov 2006
- First Look
First Look: November 14, 2006
innovation enthusiasm she's observed over the past 25 years. She describes the classic mistakes companies make in innovation strategy, process, structure, and skills assessment, illustrating her points with a plethora of real-world...
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Sean Silverthorne