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All HBS Web
(1,424)
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- News (289)
- Research (721)
- Events (7)
- Multimedia (7)
- Faculty Publications (205)
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- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
to go on.” The launch phase can benefit from actions that just aim at getting started—even if they are not financially sustainable or practically scalable. In short, it is fine to start off in a direction that the platform cannot follow in the long term if it can...
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by Martha Lagace
- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
and shareholder expectations, and is investing well in its people and information resources. To help companies ensure that the board receives the right information about company strategy and performance, as well as feedback about the...
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by Robert S. Kaplan
- 26 Nov 2001
- Research & Ideas
Manager or Mentor? Why You Must Be Both
feedback to the employee may be adequate but of limited value toward the employee's development Most people manage for performance's sake rather than for development, he added. Managers who manage for performance are more likely to be...
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by Martha Lagace
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
then she was passed over for promotion, receiving the feedback that her “concerning” and “abrasive” interpersonal style had made it impossible to promote her. Instead of a promotion, Lane is offered an executive coach. The case offers a...
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Sean Silverthorne
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
on how gender stereotypes impact belief updating. Participants in our experiments take tests of their ability across different domains. Absent feedback, beliefs of own ability are strongly influenced by gender stereotypes. We then provide noisy View Details
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Dina Gerdeman
- 31 Jul 2007
- First Look
First Look: July 31, 2007
designs. At higher frequency, managers use designs to search for high-performing operational choices. The two searches are coupled: organizational design molds the choice among operational alternatives, and performance feedback from...
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Martha Lagace
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
more coordinated regulatory approach to oversight of financial services. Industry should be included and at the table to ensure that they have a consistent mechanism to provide feedback and advice on how any new regulation will hurt or...
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- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
The initial idea was tested in a course called Leading Product Innovation in the executive education program and refined over the years. At this point, more than 1,000 executives participated and the feedback has been enthusiastic....
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- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
open to do field experiments," Larkin says. "I think it's a big, untapped way for companies to optimize not just their marketing but also how they design incentives, their employee feedback design, and also the different elements of...
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by Carmen Nobel
- 17 Jun 2014
- First Look
First Look: June 17
feedback influence order quantities. We find that the portion of mismatch cost due to adjustment behavior exceeds the portion of mismatch cost due to level behavior in three out of four conditions. Observation bias is studied through...
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Sean Silverthorne
- 05 Jan 2010
- First Look
First Look: January 5
incident reporting systems). Providing feedback about actions taken negatively impacted frontline workers' perceptions. Qualitative results suggest that communication can backfire when managers go through the motions of process...
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Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
or services, recruit new business, and provide constructive feedback resulting in product, service or process improvements. Employee/owners recruit talent to an organization while also providing ideas for new or improved products,...
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Martha Lagace
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
whole idea of a 360 evaluation is very useful. Then you get feedback on some of these softer things that people are learning to do and you find out how well they're coaching. So it seems to me that the only possible evaluation is within...
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by Sean Silverthorne