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All HBS Web
(385)
- People (1)
- News (59)
- Research (217)
- Events (1)
- Multimedia (1)
- Faculty Publications (26)
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- 07 Jun 2023
- HBS Case
3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook
the same customers. The Ordinary reduces costs. The no-frills cosmetic brand eschews the kind of product customization and coveted celebrity endorsements often seen in the industry, cutting research and development and advertising costs. At the same time, its...
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by Michael Blanding
- 09 Feb 2024
- HBS Case
Slim Chance: Drugs Will Reshape the Weight Loss Industry, But Habit Change Might Be Elusive
eating healthy and limiting portion sizes with support groups often composed of Weight Watchers alums. How significant is this change? Regina Herzlinger: It means there will be a huge shift to the drug-based model. But that does not mean the support-based View Details
- 14 Sep 2023
- Research & Ideas
Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?
dynamics, tying back to McGinn’s prior research: Homebound parents modeled less gendered approaches to multitasking for their kids during lockdown, which their kids will hopefully retain in their own working lives. “Children got to see...
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by Kara Baskin
- Research Summary
Self-environment relationship and its effect on decisions under risk and uncertainty
My research seek to better understand the main cognitive and social abilities that guide our judgments, and the ways they interact with aspects of the situation to shape humans' decisions. It is currently comprised of three related... View Details
- 31 Oct 2023
- HBS Case
Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?
analysis for a client and take a shortcut by relying on an artificial intelligence language model to develop some key insights. The client loves your report and praises the quality of your suggestions. Afterwards, however, you have a...
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- Research Summary
Experience and description-based decision making.
Prof. Barron and his co-authors study the effect of the economic environment on decision making. One example involves the effect of rare (low probability) events. People behave as if they overweight these events in some settings (e.g., when buying insurance and...
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- 05 Jul 2023
- HBS Case
What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment
an analytical orientation often find comfort in data, leaning on numbers or models to develop a plan that provides the best chance for success (e.g., “data is king”). Contextual. Individuals with a contextual orientation tend to focus on...
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by Ben Rand
- 16 May 2023
- HBS Case
How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’
flags a couple important considerations for executives looking to model KKR’s success, which the private-equity firm is now using broadly. In addition, a non-profit Stavros founded called Ownership Works is developing the tools to help...
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by Avery Forman
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
patients as they see fit. A new Harvard Business School case study explores Buurtzorg’s decentralized model in depth, with lessons for institutions struggling with morale and productivity. Buurtzorg’s approach has yielded patient...
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- 26 Apr 2023
- In Practice
Is AI Coming for Your Job?
users may have additional knowledge or context that the AI doesn’t (e.g. that the AI hasn’t been trained on, propriety knowledge, a better understanding of the specific task at hand, etc.). Another risk with these generative AI models is...
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- 15 Mar 2024
- HBS Case
Let's Talk: Why It's Time to Stop Avoiding Taboo Topics at Work
comes to discussing geopolitical issues that might impact the business, Wing says. She suggests keeping the conversations professional, but also not avoiding topics that are relevant. In this case, in particular, management can model...
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by Avery Forman
- 22 Feb 2024
- Research & Ideas
How to Make AI 'Forget' All the Private Data It Shouldn't Have
Europe’s tougher data privacy regulations went into effect in 2018, they have created complications for companies worldwide. Questions around data privacy will likely become thornier as generative artificial intelligence tools, like ChatGPT, become mainstream. The...
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- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
collaboration—that is, the culture. A model for culture change My colleague Russ Eisenstat and I, in collaboration with senior executives at Becton Dickinson, developed a powerful way to change culture by first coming to an agreement—in...
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by Michael Beer
- 17 Apr 2012
- First Look
First Look: April 17
PublicationsHappiness Runs in a Circular Motion: Evidence for a Positive Feedback Loop between Prosocial Spending and Happiness Authors:Lara B. Aknin, Elizabeth W. Dunn, and Michael I. Norton Publication:Journal of Happiness Studies 13...
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Carmen Nobel
- 17 Jan 2024
- HBS Case
Psychological Pricing Tactics to Fight the Inflation Blues
value,” Ofek says. You Might Also Like: With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines How SHEIN and Temu Conquered Fast Fashion—and Forged a New...
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- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
contexts demonstrated that generative AI has the potential to enhance productivity (speed and efficiency of task completion), quality (precision in execution), and creativity (albeit with limitations). Notably, the simulation of synthetic humans through large language...
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- 28 Aug 2023
- Research & Ideas
How Workplace Wellness Programs Can Give Employees the Energy Boost They Need
for actually using well-being services. Managers can empower employees to use the services by acting as role models and talking about using the programs themselves. Listen to employees and focus on what works. Create a regular View Details
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by Hise Gibson
- 16 Nov 2016
- Research & Ideas
Turning One Thousand Customers into One Million
soliciting feedback from its most loyal and vocal customers” As impressive as that accomplishment was, 1,000 customers is hardly enough to ensure long-run success. For that, these companies had to scale up dramatically, from 1,000 to over...
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- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
the model was accurate,” one interviewee told researchers, according to the paper. That employee confidence has big implications. In Tapestry’s case, revenue rose—and the leftover stock was less common—in stores where allocators used the...
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by Rachel Layne
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
Companies have long poured time and money into surveying customers. Now, with new research showing artificial intelligence provides plenty of rich data about shopper preferences, could customer surveys become obsolete? Companies turn to people for honest View Details
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by Kristen Senz