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- Faculty Publications (6)
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- All HBS Web (35)
- Faculty Publications (6)
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- Article
Financial Shame Spirals: How Shame Intensifies Financial Hardship
By: Joe J. Gladstone, Jon M. Jachimowicz, Adam Eric Greenberg and Adam D. Galinsky
Financial hardship is an established source of shame. This research explores whether shame is also a driver and exacerbator of financial hardship. Six experimental, archival, and correlational studies (N = 9,110)—including data from customer bank account histories and...
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Keywords:
Financial Hardship;
Financial Decision-making;
Shame;
Guilt;
Personal Finance;
Financial Condition;
Decision Making;
Emotions
Gladstone, Joe J., Jon M. Jachimowicz, Adam Eric Greenberg, and Adam D. Galinsky. "Financial Shame Spirals: How Shame Intensifies Financial Hardship." Organizational Behavior and Human Decision Processes 167 (November 2021): 42–56.
- November 2019
- Article
Many Medicare Beneficiaries with Serious Illness Report Financial Hardships Despite Coverage
By: Michael Anne Kyle, Robert J Blendon, John M Benson, Melinda K Abrams and Eric C Schneider
In a national survey, seriously ill Medicare beneficiaries described financial hardships resulting from their illness—despite high beneficiary satisfaction with Medicare overall and the fact that many have supplemental insurance. About half reported a serious problem...
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Kyle, Michael Anne, Robert J Blendon, John M Benson, Melinda K Abrams, and Eric C Schneider. "Many Medicare Beneficiaries with Serious Illness Report Financial Hardships Despite Coverage." Health Affairs 38, no. 11 (November 2019): 1801–1806.
- July 2020
- Article
Higher Economic Inequality Intensifies the Financial Hardship of People Living in Poverty by Fraying the Community Buffer
By: Jon M. Jachimowicz, Barnabas Szaszi, Marcel Lukas, David Smerdon, Jaideep Prabhu and Elke U. Weber
The current research investigates whether higher economic inequality disproportionately intensifies the financial hardship of low-income individuals. We propose that higher economic inequality increases financial hardship for low-income individuals by reducing their...
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Keywords:
Economic Inequalty;
Economy;
Income;
Equality and Inequality;
Poverty;
Civil Society or Community
Jachimowicz, Jon M., Barnabas Szaszi, Marcel Lukas, David Smerdon, Jaideep Prabhu, and Elke U. Weber. "Higher Economic Inequality Intensifies the Financial Hardship of People Living in Poverty by Fraying the Community Buffer." Special Issue on Racism in Action. Nature Human Behaviour 4, no. 7 (July 2020): 702–712.
- 05 Jan 2021
- Cold Call Podcast
Using Behavioral Science to Improve Well-Being for Social Workers
Keywords:
Re: Ashley V. Whillans
- 2013
- Working Paper
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to...
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Keywords:
Healthcare;
Experiential Quality;
Conformance Quality;
Clinical Outcomes;
Cost Efficiency;
Quality;
Service Operations;
Health Care and Treatment;
Performance;
Outcome or Result;
Health Industry
Senot, Claire, Aravind Chandrasekaran, Peter T. Ward, and Anita L. Tucker. "The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance." Harvard Business School Working Paper, No. 14-024, September 2013.
- 25 Jan 2022
- Research & Ideas
More Proof That Money Can Buy Happiness (or a Life with Less Stress)
structures—and the way many of us think about financial difficulties—is crucial. After all, society as a whole may feel the ripple effects of the financial hardships some...
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Keywords:
by Michael Blanding
- June 2006 (Revised April 2024)
- Case
Creditor Activism in Sovereign Debt: 'Vulture' Tactics or Market Backbone
By: Laura Alfaro and Ingrid Vogel
The role of distressed debt funds, also known as "vulture funds," in sovereign debt restructuring was a hotly debated topic, especially after the success of Elliot Associates in converting an $11 million investment in Peruvian bonds worth $21 million into a $58 million...
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Keywords:
Vulture Funds;
Borrowing and Debt;
Bonds;
Investment Activism;
Investment Funds;
Sovereign Finance;
Government and Politics;
Contracts;
Business and Government Relations;
Peru
Alfaro, Laura, and Ingrid Vogel. "Creditor Activism in Sovereign Debt: 'Vulture' Tactics or Market Backbone." Harvard Business School Case 706-057, June 2006. (Revised April 2024.)
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
perform better than firms who just connect with their customers physically. Recognize financial constraints. Many customers are facing financial hardship caused by layoffs,...
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- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Despite mandates requiring motorists to carry car insurance, 13 percent of US drivers operate vehicles without any coverage—a problem that exposes uninsured drivers to catastrophic financial risks and leads to higher premiums for insured...
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- 17 Sep 2013
- First Look
First Look: September 17
by highlighting that although hospitals may need to persevere through a short-term financial hardship to achieve high levels of both conformance and experiential quality, View Details
Keywords:
Sean Silverthorne
- 02 Jul 2015
- Op-Ed
The Future of the Greek Economy
default are not encouraging. There is a mistaken view that these countries fared well after these actions were taken. In fact, acommodity boom helped Argentina reignite its economy, but not before extreme hardships took their toll—imports...
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- 19 May 2003
- Research & Ideas
Expensing Options Won’t Hurt High Tech
(One cure for stock option abuse, say proponents, is to change accounting rules so that option grants are reflected in a company's principal financial statements. High-tech start-ups blister at that idea, saying it would harm their...
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- 17 Oct 2006
- First Look
First Look: October 17, 2006
firms such as Elliot and Dart as "vultures" or "rouge creditors" who sought to profit on sovereign debt restructurings at the expense of countries suffering economic hardship and of the majority of bondholders whose...
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Keywords:
Sean Silverthorne