Filter Results
:
(601)
Show Results For
-
All HBS Web
(1,033)
- People (2)
- News (281)
- Research (601)
- Events (2)
- Multimedia (34)
- Faculty Publications (520)
Show Results For
-
All HBS Web
(1,033)
- People (2)
- News (281)
- Research (601)
- Events (2)
- Multimedia (34)
- Faculty Publications (520)
Sort by
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
consumer in the world, exceeding the wine-producing European countries such as France and Italy, which had long dominated world markets. The paper identifies the late 1960s and 1970s as the major turning point by analyzing the role of...
View Details
Keywords:
Carmen Nobel
- 23 Jun 2015
- First Look
First Look: June 23, 2015
Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our...
View Details
Keywords:
Sean Silverthorne
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and...
View Details
Keywords:
Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Whillans, and Frances Chen Abstract—The transition to university is a major life change wherein young adults' primary support system shifts from the family to peers. Can social integration (operationalized as the number of friends) during...
View Details
Keywords:
Sean Silverthorne
- Article
Petting Away Pre-exam Stress: The Effect of Therapy Dog Sessions on Student Well-being
By: Emma Ward-Griffin, Patrick Klaiber, Hanne Collins, Rhea L. Owens, Stanley Coren and Frances S Chen
Recently, many universities have implemented programmes in which therapy dogs and their handlers visit college campuses. Despite the immense popularity of therapy dog sessions, few randomized studies have empirically tested the efficacy of such programmes. The present...
View Details
Ward-Griffin, Emma, Patrick Klaiber, Hanne Collins, Rhea L. Owens, Stanley Coren, and Frances S Chen. "Petting Away Pre-exam Stress: The Effect of Therapy Dog Sessions on Student Well-being." Stress & Health 34, no. 3 (August 2018): 468–473.
- 2014
- Working Paper
Stepping Stone, Stopping Point, or Slippery Slope? Negotiating the Next Iran Deal
The November 2013 "interim" nuclear deal between Iran and the "P5+1"—the United States, Russia, China, Britain, France, and Germany—raises challenging questions. Will the initial deal function as a stepping stone toward a more comprehensive deal? Or will it drift into...
View Details
Keywords:
Negotiations;
Iran;
Nuclear;
Conflict Resolution;
Winning Coalition;
Blocking Coalition;
Strategy;
Negotiation;
International Relations;
France;
Germany;
Iran;
China;
Great Britain;
United States;
Russia
Sebenius, James K. "Stepping Stone, Stopping Point, or Slippery Slope? Negotiating the Next Iran Deal." Harvard Business School Working Paper, No. 14-061, January 2014. (Revised March 2014.)
- 18 Jul 2018
- Research & Ideas
No More General Tso's? A Threat to 'Knowledge Recombination'
Turmeric is prepared into medicine. Doucefleur In the early 1990s, an Indian plastic surgeon at the University of Mississippi, S. K. Das, was about to amputate the leg of a patient because of a wound that wouldn’t heal. Colleague Hari P. Cohly stopped him. A researcher...
View Details
- 22 May 2007
- First Look
First Look: May 22, 2007
resulting currency position tends to rise in value when equity markets fall. This strategy works well for investment horizons of one month to one year. In the past 15 years the risk-minimizing demand for the dollar appears to have weakened slightly, while demands for...
View Details
Keywords:
Martha Lagace
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
Supplements the (A) case. Purchase this case:https://hbsp.harvard.edu/product/218099-PDF-ENG Harvard Business School Case 418-007 Christine Lagarde The case covers the youth and career trajectory of Christine Lagarde across her time at Baker & McKenzie, as a...
View Details
Keywords:
Dina Gerdeman
- 26 Jan 2016
- First Look
January 26, 2016
Your Mind? A Countrywide Experiment on Voter Choice in France By: Pons, Vincent Abstract—Existing evidence on the impact of door-to-door canvassing comes from small-scale experiments that assign treatment at the individual level (at which...
View Details
Keywords:
Sean Silverthorne
- March 2004 (Revised May 2005)
- Case
Shurgard Self-Storage: Expansion to Europe
By: Richard G. Hamermesh and Indra Reinbergs
Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France,...
View Details
Keywords:
Private Equity;
Valuation;
Business Model;
Governing and Advisory Boards;
Entrepreneurship;
Cross-Cultural and Cross-Border Issues;
Service Industry;
Belgium;
France;
Sweden;
United States;
Europe
Hamermesh, Richard G., and Indra Reinbergs. "Shurgard Self-Storage: Expansion to Europe." Harvard Business School Case 804-112, March 2004. (Revised May 2005.)
- August 2002 (Revised December 2002)
- Case
AOL Europe vs. Freeserve (A)
By: David B. Yoffie and Mary Kwak
AOL Europe must decide how to respond to Freeserve, a free Internet Service Provider (ISP) that has signed up 1.6 million British customers in its first six months. After becoming the leading ISP in the United States, AOL has formed a joint venture with Bertelsmann to...
View Details
Keywords:
Competition;
Internet;
Web Services Industry;
Telecommunications Industry;
France;
Germany;
United Kingdom;
United States
Yoffie, David B., and Mary Kwak. "AOL Europe vs. Freeserve (A)." Harvard Business School Case 703-409, August 2002. (Revised December 2002.)
- Research Summary
Workforce Change
By: Sandra J. Sucher
This research encompasses layoffs, furloughs and restructuring, global practices that affect millions of employees and thousands of companies every year. In this work I aim to replace bad practice that damages trust with good (or at least better) practice through... View Details
- 08 Dec 2015
- First Look
December 8, 2015
agencies to promote psychological science in the spirit of President Obama's order. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50170 How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and View Details
Keywords:
Sean Silverthorne
- 08 Jul 2014
- First Look
First Look: July 8
Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235...
View Details
Keywords:
Carmen Nobel
- 11 Jan 2011
- First Look
First Look: Jan. 11
Frances X. Frei Publication:Harvard Business Review 89 Abstract After working with hundreds of leaders in a wide variety of organizations and in countries all over the globe, the authors found one very clear pattern: when it comes to...
View Details
Keywords:
Sean Silverthorne
- 17 Jul 2012
- First Look
First Look: July 17
of their own. The findings in the two numerical examples can be used to drive this discussion, or a general strategy framework may be applied. Purchase this case:http://hbr.org/search/612071-PDF-ENG Managing the Layoff Process: France...
View Details
Keywords:
Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
insight of that paper, which is that a demand for fairness could lead to different economic systems such as those observed in France versus the U.S. (multiple equilibria). Download the paper: http://www.hbs.edu/research/pdf/11-059.pdf A...
View Details
- January 1993 (Revised November 1993)
- Background Note
Note on International Comparisons Concerning Troubled Companies
Describes the legal and institutional framework by which troubled companies are dealt with in the United States, United Kingdom, Japan, Germany, and France. Deals with both out-of-court and in-court restructuring. Provides perspective on how approaches for dealing with...
View Details
Fenster, Steven R. "Note on International Comparisons Concerning Troubled Companies." Harvard Business School Background Note 293-090, January 1993. (Revised November 1993.)
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of customers and the capabilities of the operations serving them—on customer...
View Details
Keywords:
Sean Silverthorne