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All HBS Web
(577)
- News (372)
- Research (89)
- Multimedia (3)
- Faculty Publications (19)
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- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
things incomplete” Do you want customers to refer more of their friends to your company’s website? Ask them to refer friends in arbitrary “batches” of five at a time. Looking to increase charitable giving to your nonprofit organization?...
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by Carmen Nobel
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
they couldn’t believe what they saw, as customers gave little gifts to the ladies and said they have never forgotten March 11 and were so grateful for what the Yakult Ladies did for them at that time,” Takeuchi says. “Employees at all...
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by Dina Gerdeman
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
only thing that this sort of learned pragmatism gives me is the opportunity to engage my colleagues who have the real power to make a difference in this country." And he said, "We'll see." So I guess he's right. We'll see. Neeley: So your...
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- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
practical implications of these findings. For example, should managers save certain tasks for days when skies are gray? “A field study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?” The...
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by Carmen Nobel
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
NeXT. Steve was at last free from that incubus. Apple not only acquired an operating system, it acquired Avie Tevanian, a gifted engineer, as chief of software. On the hardware side, the equally talented Jon Rubinstein, also from NeXT,...
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by Dina Gerdeman
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
overprotective of people also causes us to avoid giving feedback to top management. Q: What kind of leadership is necessary for a HCHP firm? A: Leaders must have HCHP vision and values (empowerment, collaboration, maintaining firm...
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by Martha Lagace
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
essentially "raffle off" the interest pot each period. Savers give up a large chance of a small return for a small chance of a large, life-changing return. I have studied these programs in England, where they have been run for over 50...
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- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
let them withdraw their own money until a certain amount or date has been reached. It gives their control over to the bank to help them overcome short-term impulses to spend. The product had a large and significant effect on clients'...
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by Ann Cullen
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
programs has gone far beyond the marketing department to infuse everything the museum does, making it unique among its peers, says Jill Avery, senior lecturer in the General Management unit at Harvard Business School. The Magic Tate Ball app is one effort by the museum...
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- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
moment explains: "It is at times awe-inspiring and at other times profoundly upsetting" (Montross 2009). Dissecting a cadaver, she adds, also gives young doctors "an appreciation for the wonders of the human body"....
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- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
drama' (of which everyone seems to have plenty), it's not worth it." One way around this can be to treat an investment from a friend or relative as a gift rather than an investment; that is, with no particular expectation of being...
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by Noam Wasserman
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
are neither made nor born. Like great musicians and athletes, they are born with certain gifts that give them the potential to lead, but they have to develop their gifts in...
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by Martha Lagace
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
It's also true for some of the most admired in business. Here's a familiar success pattern that should give pause, but instead seems to shed all possibility of providing "sticky" lessons: After a meteoric rise in his company's...
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by Laura Nash & Howard Stevenson
- 02 Jun 2008
- Research & Ideas
Spending on Happiness
prosocially on others (giving gifts to friends, donating to charities) rather than on themselves (buying flat-screen televisions). Q: What are the psychological factors involved when it comes to individuals and feelings they encounter...
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by Sarah Jane Gilbert
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
funds to buy gifts for friends. To buy a group gift, a person goes on eBay's Group Gifts site, and names a recipient, either by typing the name in directly or by picking the name from the list of his or her...
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- 14 Dec 1999
- Research & Ideas
From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation
healthy communities. Traditionally, businesses have supported the social sector in two different ways: they contribute their employees' time for volunteer activities, and they support community initiatives with money and gifts in kind....
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by Rosabeth Moss Kanter
- 29 Mar 2011
- First Look
First Look: March 29
for Learning from Failure Author:Amy C. Edmondson Publication:Harvard Business Review 89, no. 4 (April 2011) An abstract is unavailable at this time. Read the paper: http://hbr.org/2011/04/strategies-for-learning-from-failure/ar/1 Give...
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Sean Silverthorne
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
you sell less than (weekly quota) units this week this payment of 500 Rupees will be taken away from you on the next payday (date of the payday). Gift We have decided to give you a bonus of 500 Rupees this...
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- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
and involves all levels of the organization. How Can Operations Become A Competitive Advantage? Operations and the Competitive Edge Many managers expect operations organizations to fulfill only a support role. But an effective operations strategy can View Details
- 10 Jan 2011
- Research & Ideas
Is Groupon Good for Retailers?
gifts for others. So if three customers each want three vouchers, each can buy one for himself and one for each of his two friends, complying with the rules but obtaining multiple vouchers. Q: What are some of the other risks that...
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