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All HBS Web
(315)
- People (4)
- News (81)
- Research (179)
- Events (2)
- Multimedia (3)
- Faculty Publications (116)
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- 23 Dec 2008
- First Look
First Look: December 23, 2008
to sell insurance in the country. During the next five years China's non-life insurance industry grew from $8.3 billion in 2001 to $15.9 billion in 2005. Yet in 2007, domestic insurers continued to dominate market share and, Chubb had not...
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Martha Lagace
- 02 Sep 2008
- First Look
First Look: September 3, 2008
bribery but even made it tax deductible until 1999, it was not welcomed in some nations where Siemens did business such as the United States—or in Germany after 2000—but old practices continued. Cooperative management-labor relations, often seen as key to the...
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Sean Silverthorne
- 02 Jul 2013
- First Look
First Look: July 2
capture important information seemingly ignored by the market. A long-short portfolio based on these legislators' views earns abnormal returns of over 90 basis points per month following the passage of legislation. Industries that we...
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Anna Secino
- 21 Jun 2011
- First Look
First Look: June 21
excessive economic concentration, so lucidly and incisively analysed here, are not limited to the financial services industry. For the problem is now widespread: while five firms control 80% of the banking industry, a similar or greater concentration is found in View Details
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Sean Silverthorne
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
are used to good service from other industries and expect higher performance than they see on the delivery sector. They obviously worry a lot about whether their insurance will cover the medical services they need, but they are also...
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- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
investors and he’s the “flag,” the name. Given that case, that would inform a world view that has a high sensitivity to perceptions in what we call in real estate “the real economy.” Are the rooms full, and in which locations? Hotel...
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by Christina Pazzanese
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in providing transparent data about...
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- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
the "comp," or complimentary benefit, which can include a free dinner at a hotel restaurant, reduced-priced tickets and good seats to a show, or even free lodging in deluxe accommodations. In short, casino hosts are the ultimate customer...
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- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
wealthy tourists. Airbnb remains Y Combinator’s biggest success story, but it was aggressive on-the-ground outreach that helped speed its early growth in key markets. Add in an industry with entrenched leaders and a limp economy in the...
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- 03 May 2011
- First Look
First Look: May 3
Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1815370 Strategy as Innovation: Emergent Goal Formation in a Nascent Industry Authors:Tiona Zuzul and Amy C. Edmondson Abstract Building on research in strategy...
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Sean Silverthorne
- 15 Oct 2013
- First Look
First Look: October 15
Business School Case 213-050 Hotel Ivory Cheick Sanankoua is an MBA student who believes that he has found the perfect investment property, a small, independently owned hotel on the Ivory Coast. However, he...
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Sean Silverthorne
- 10 Jun 2013
- Research & Ideas
How Numbers Talk to People
particular CSI story involved lost revenue on hotel payment transactions. Analysis of data suggested that after a customer had selected a hotel, filled in the travel and billing information, then clicked the "Buy Now" button, a...
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- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
now," she said. "The consumer really wants highly designed garments at an affordable price." Tyler Morse, president of Bliss, an upscale spa and beauty company purchased by Starwood Resorts and Hotels in 2004, said that...
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- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
more elusive than ever. A recent McKinsey study reveals that the annual churn in the wireless industry increased from 17 percent in 1995 to 32 percent in 2000. This trend holds true even in industries less...
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by Jean Ayers
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
real estate industry can make oral agreements seem less binding than they might in other businesses. The illiquid nature of real estate also allows dealmakers more time to back out of an agreement. Staying on top of internal dynamics is a...
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- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
500,000 listings and counting. (By way of comparison, hotel industry giant Marriott offers around 530,000 rooms worldwide.) Airbnb, which has been valued at roughly $2.5 billion, recently closed a $200...
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- 15 Dec 2015
- First Look
December 15, 2015
https://cb.hbsp.harvard.edu/cbmp/product/316046-PDF-ENG Harvard Business School Case 216-012 Hotel Industry This note teaches the critical elements to understand the fundamentals of View Details
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Carmen Nobel
- 13 Apr 2015
- Research & Ideas
3 Ways Firms Can Profit From Environmental Investments
In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that...
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- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
context of the health-care industry drew instant attention. Preventable medical errors resulting in injury cost the industry somewhere between $9 billion and $15 billion a year, the report stated. Even more...
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Airbnb on travelers, hosts, and hotels. The welfare gains from Airbnb are concentrated in locations (New York) and times (New Year’s Eve) when hotels are capacity constrained. This occurs because peer hosts are responsive to market...
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Sean Silverthorne