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- Faculty Publications (11)
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- 12 Oct 2006
- First Look
First Look: October 12, 2006
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407006 Slots, Tables, and All that Jazz: Managing Customer Profitability at the MGM Grand Hotel Harvard Business School Case 106-029 The MGM Grand View Details
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Sean Silverthorne
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Hotels: Brand Differentiation through Customer Relationship Management Harvard Business School Case 809-029 This case analyzes the Hilton Hotels Corporation's CRM strategy at a key juncture in its history, immediately after the firm has...
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Sean Silverthorne
- 25 Jan 2011
- First Look
First Look: Jan. 25
Publisher's Link: http://www.springer.com/medicine/nephrology/book/978-1-4419-1689-1 How to Do Well and Do Good Author:Rosabeth M. Kanter Publication:MIT Sloan Management Review 51, no. 2 (September 2010) An abstract is not available at...
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Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
Publications August 2013 Harvard Business Review Press Collective Genius: The Art and Practice of Leading Innovation By: Hill, Linda A., Greg Brandeau, Emily Truelove, and Kent Lineback Abstract—Why can some organizations innovate time...
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Sean Silverthorne
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
might be a more significant issue than formerly considered, as the non-heterosexual population and anti-gay workplace-related sentiment are both larger than previously measured. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51547 forthcoming American...
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Sean Silverthorne
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
500,000 listings and counting. (By way of comparison, hotel industry giant Marriott offers around 530,000 rooms worldwide.) Airbnb, which has been valued at roughly $2.5 billion, recently closed a $200 million round of financing,...
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- 05 Jun 2007
- First Look
First Look: June 5, 2007
supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807158 Westin Hotels and Resorts: Operations of a Lifestyle Experience Harvard Business School Case 607-129 Westin Hotels and...
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Martha Lagace
- 23 Dec 2008
- First Look
First Look: December 23, 2008
reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm...
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Martha Lagace
- 21 Jun 2011
- First Look
First Look: June 21
Publications Civilization: The Six Ways the West Beat the Rest Author: Niall Ferguson Publication: Allen Lane/Penguin Press, 2011 An abstract is unavailable at this time. Review the book:
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Sean Silverthorne
- 22 Mar 2011
- First Look
First Look: March 22
listings for 455,000 hotels, 92,000 attractions, and 564,000 restaurants in over 71,000 destinations worldwide. It had over 40 million reviews from 35 million unique monthly visitors who were contributing 21 new View Details
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Sean Silverthorne
- 05 Nov 2013
- First Look
First Look: November 5
of the developed West compared to the rest of the world, which is only now partially closing. Publisher's link: http://www.amazon.com/Entrepreneurship-Multinationals-Global-Business-Making/dp/1781951942 August 2013 The European Financial View Details
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Sean Silverthorne
- 06 Dec 2013
- Op-Ed
HBS Faculty Remember Nelson Mandela
impact. Professor Linda Hill, Wallace Brett Donham Professor of Business Administration and faculty chair of the HBS Leadership Initiative: As part of a January 2008 Harvard Business Review article titled Where Will We Find Tomorrow's...
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- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
the heterogeneous payment requirements across the multiple payers and health plans contracting with the academic health center. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=54127 March–April 2018 Harvard Business View Details
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Sean Silverthorne
- 10 Nov 2015
- First Look
November 10, 2015
share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50062 November 2015 Harvard...
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Sean Silverthorne
- 02 Jul 2013
- First Look
First Look: July 2
political system, our review of the literature finds no academic consensus on the consequences of inequality for the health of the economy or the democracy, or for nearly any other macro-level outcome. With the academic community reaching...
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Anna Secino
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
In a recent Harvard Business Review article, professor Robert Simons wrote about how organizations can design jobs for maximum performance. In this excerpt, Simons discusses what he terms the four basic "spans" of a job—control,...
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by Robert Simons
- 26 Jan 2016
- First Look
January 26, 2016
incremental change, while also seizing new markets where flexibility, autonomy, and experimentation rule the day. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=50401 forthcoming European Economic Review Taxation,...
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Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
& Private Equity: A Casebook, 5th edition provides an understanding of the ways in which private equity groups work. The casebook builds an understanding of the key distinctions in the industry and reviews and applies key ideas of...
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Sean Silverthorne
- 23 Aug 2016
- First Look
August 23, 2016
https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51538 July–August 2016 European Business Review The Decoupling Effect of Digital Disruptors By: Teixeira, Thales S., and Peter Jamieson Abstract—A new wave of Internet startups is disrupting...
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Sean Silverthorne
- 04 Jun 2007
- Research & Ideas
Is Health Care Making You Better—or Dead?
time. There's always a tipping point, and we've hit the tipping point here. I've read reviews of Michael Moore's Sicko. I haven't seen it as yet. But what strikes me is that his diagnosis and my diagnosis are very similar. He diagnoses...
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