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- Research (54)
- Multimedia (2)
- Faculty Publications (34)
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- 20 Sep 2011
- First Look
First Look: September 20
analyses of all bank acquisitions in the U.S. from 1990 to 2000 largely support these hypotheses. Read the paper: http://www.people.hbs.edu/cmarquis/Marquis_Guthrie_Almandoz_State_Activism-2011.pdf The IKEA Effect: When Labor Leads to...
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Sean Silverthorne
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
Food used to be just sustenance, but now it's news. The president of the United States falls for McDonald's and KFC. In Portland, resentment is growing over white street vendors who sell ethnic foods. Ikea is starting a food incubator for...
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- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service...
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- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
customers to design their own shoes to IKEA asking customers to assemble their own furniture. In this paper researchers Michael I. Norton (Harvard Business School), Daniel Mochon (University of California at San Diego), and Dan Ariely...
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by Staff
- 24 Sep 2014
- Op-Ed
The Climate Needs Aggressive CEO Leadership
climate policy. Henry Paulson, former CEO of Goldman Sachs and Treasury Secretary under President George H.W. Bush, recently argued in favor of a national policy that would put a price on carbon and stressed that our failure to do so represents "a very radical risk."...
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- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
than biting off more than they can chew at once. And they should keep in mind that sustainability goals will change over time. Edelman says his approach is "evolutionary, not revolutionary." IKEA CSO Steve Howard says, "You...
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- 08 Jun 2010
- First Look
First Look: June 8
the way, this award-winning teacher and scholar draws on lessons from her research, her case studies on companies such as IKEA and Google, and her experiences in the classroom to weave stories of iconoclasm and nonconformity, of...
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Martha Lagace
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Another option was to deepen penetration within Seattle by recruiting caregivers with less experience and by broadening the range of services caregivers could provide, e.g., driving children to appointments. Purchase this...
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Sean Silverthorne