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- 09 Jun 2015
- First Look
First Look: June 9, 2015
interpersonal disclosure of intimate information increases attraction, cost transparency by a firm increases brand attraction, in turn boosting consumer purchase interest. This relationship persists even after controlling for perceptions...
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Sean Silverthorne
- 14 Feb 2012
- First Look
First Look: February 14
dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,...
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Carmen Nobel
- 16 Dec 2014
- First Look
First Look: December 16
effectiveness because people were not accountable to each other for progress, did not have shared understanding of their work, and faced interpersonal risks when reaching out to other roles. The redesign introduced new mesolevel...
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Sean Silverthorne
- 06 Sep 2016
- First Look
September 6, 2016
that humor plays a fundamental role in shaping interpersonal perceptions and hierarchies within groups. Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=51589 September 2016 Harvard Business Review Know Your Customers'...
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Carmen Nobel
- 08 Feb 2011
- First Look
First Look: Feb. 8
environment while creating urban living capacity by combining low carbon and resource-efficient development with the use of information and communication technologies (ICT) to better manage complex urban systems. Download the paper:...
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Sean Silverthorne
- 22 Apr 2008
- First Look
First Look: April 22, 2008
the company had lost its "human touch" in the process of professionalizing and modernizing to capitalize on the fantastic market opportunities that had opened up in Spain. Some felt that the work was now too structured and View Details
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Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
original response, no one can decide in advance what that response should be. So the role of a leader of innovation is not to set a vision and motivate others to follow it. It's to create a community that is willing and able to innovate....
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Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also...
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Sean Silverthorne
- 22 Mar 2011
- First Look
First Look: March 22
insulted because he is given a monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective View Details
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Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
Accepting this position would be a move back into mainstream media but also a career shift from line positions to a corporate staff role. The case profiles Fili-Krushel's media experiences, and her use of interpersonal influence and...
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Martha Lagace
- 13 Jan 2009
- First Look
First Look: January 13, 2009
from initiating and smoothing communication to establishing long-lasting relationships and mutual trust, and from bargaining and drafting agreements to securing their implementation. Chinese negotiators can be at once warm hosts and...
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Martha Lagace
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