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- All HBS Web (184)
- Faculty Publications (62)
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- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
office architecture on employees’ interpersonal and electronic interactions. Working with co-author Stephen Turban, who was introduced to Bernstein by the late HBS professor David Garvin, their study yielded surprising findings about the...
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Re: Ethan S. Bernstein
- 07 Nov 2006
- First Look
First Look: November 7, 2006
most managers feel that they face two undesirable options: Express their true thoughts and alienate their peers or suppress them, avoiding genuine discussion. Most choose the latter. Yet, when interpersonal attributions are suppressed,...
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Sean Silverthorne
- 10 Oct 2000
- Research & Ideas
Cross-Sector Collaboration: Lessons from the International Trachoma Initiative
also be compatible. Bad interpersonal chemistry can quickly kill an alliance. Therefore, a "getting acquainted" period and process is needed to ascertain compatibility and develop a positive relationship. Clark and Pfizer View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
“Having empathy in day-to-day interaction with employees, customers, vendors, investors, etc. is always an important leadership skill, but this empathy is dramatically heightened during a crisis that is impacting everyone personally and...
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by Boris Groysberg and Robin Abrahams
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
archetypal American town increased trust in government and support for government services. In Study 2, Boston residents who interacted with a website that visualized both service requests (e.g., potholes) and efforts by the city...
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Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
Networks Published: September 14, 2009 Many business leaders are mystified about how to reach potential customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics...
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by Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
interpersonal consequences of dodge attempts: When listeners were guided to detect dodges, they rated speakers more negatively (Study 2), and listeners rated speakers who answered a similar question in a fluent manner more positively than...
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Sean Silverthorne
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Abstract—Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role...
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Sean Silverthorne
- 14 Jun 2016
- First Look
June 14, 2016
Understanding Psychological Safety in Healthcare and Education Organizations: A Comparative Perspective By: Edmondson, Amy C., Monica Higgins, Sara J. Singer, and Jennie Weiner Abstract—Psychological safety plays a vital role in helping people overcome barriers to...
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Sean Silverthorne
- 12 Jun 2012
- First Look
First Look: June 12
employees, rather than simply issuing orders, leaders can promote operational flexibility, employee engagement, and tight strategic alignment. Groysberg and Slind have identified four elements of organizational conversation that reflect the essential attributes of...
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Sean Silverthorne
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
Catalysts And Nourishers In addition to studying the effect of progress, the researchers analyzed the workday diaries to determine the factors that facilitated progress: catalysts (events that helped a project move forward) and "nourishers" (interpersonal...
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by Carmen Nobel
- 08 Feb 2011
- First Look
First Look: Feb. 8
http://www.pearsonhighered.com/educator/product/Cost-Accounting/9780132109178.page Mixed Source Authors:Ramon Casadesus-Masanell and Gaston Llanes Publication:Management Science (forthcoming) Abstract We study competitive interaction...
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Sean Silverthorne
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good, and yes there are stupid...
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by Sean Silverthorne
- 15 Dec 2014
- Research & Ideas
Deconstructing the Price Tag
about our interpersonal relationships, when people share things with us—as long as they don't overshare—we tend to like them better," Buell says. "We find it interesting that we're seeing evidence of the same thing in our relationships...
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- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
The first question focuses on motivations, while the second one has more to do with the benefits sought in interactions with future partners. Altruism As a general rule, collaboration efforts between companies and CSOs have an inherent...
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- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
Publisher's link: https://pubwww.hbs.edu/faculty/Pages/item.aspx?num=53537 in press Personality and Social Psychology Bulletin Advice Giving: A Subtle Pathway to Power By: Schaerer, M., L.P. Tost, L. Huang, F. Gino, and R.P. Larrick Abstract—We propose that View Details
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Sean Silverthorne
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
firm that discreetly interviews (not for attribution) a number of employees who interact with the senior executives being reviewed. I have directly observed this board-directed process in several situations and, in my experience, it has...
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- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds the brief interactions described in the helping literature. Such deep help consisted of...
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by Sean Silverthorne
- 04 Oct 2011
- First Look
First Look: October 4
president of consumer products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he has displayed some poor interpersonal skills in the manner in which he View Details
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Sean Silverthorne
- 12 May 2009
- First Look
First Look: May 12, 2009
Overly detailed contracts leave no room for spontaneous acts of kindness to create goodwill between parties; too-rigid contracts leave parties unable to respond to the unanticipated; and, strangely enough, incentives can end up being just plain insulting. View Details
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Martha Lagace