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- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a...
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Sean Silverthorne
- 30 Oct 2012
- First Look
First Look: October 30
phenomenon whereby the potential to be good at something can be preferred over actually being good at that very same thing. We document this preference for potential in laboratory and field experiments, using targets ranging from athletes...
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Sean Silverthorne
- 07 Feb 2012
- First Look
First Look: February 7
opposite pattern for proposals with images of multiples races or of all White students. A laboratory experiment demonstrated that negative stereotypical beliefs about African Americans (e.g., that they are...
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Sean Silverthorne
- 01 Apr 2014
- First Look
First Look: April 1
Abstract—Using data from a novel laboratory experiment on complex problem solving in which we varied the network structure of 16-person organizations, we investigate how an organization's network structure...
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Sean Silverthorne
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
In a recent case study, professor Alan MacCormack and research associate Jay Wynn swung for the moon—Mars, actually. After two high-profile missions to Mars failed in 2000, MacCormack wanted to understand the organizational and procedural remedies NASA and the Jet...
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by Sean Silverthorne
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
Organizational Challenge of Pursuing Joint Social and Financial Goals: Social Enterprise as a Laboratory to Understand Hybrid Organizing By: Battilana, Julie Abstract— While in recent decades the social and business sectors have evolved...
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Dina Gerdeman
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
with a warm communication style, both in a field experiment (Study 2) and in a laboratory experiment (Study 3). This was driven by the fact that offers delivered in tough...
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Dina Gerdeman
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Harvard Business School Case 118-014 Predicting Purchasing Behavior at PriceMart This case was written for the EC course “Managing with Data Science.” The course provides MBA students with no programming experience an introduction to the...
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Carmen Nobel
- 07 Jul 2009
- First Look
First Look: July 7
related bills that have both costs and benefits are combined. Using a laboratory study, we confirm across a set of four legislative domains that this bundling technique increases support for bills that have both costs and benefits. We...
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Martha Lagace
- 02 Feb 2016
- First Look
February 2, 2016
Abstract—Seven experiments explore people's decisions to share or withhold personal information and the wisdom of such decisions. When people choose not to reveal information—to be "hiders"—they are judged negatively by others...
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Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Using both field and laboratory data, we find that grocery spending decreases with religiosity. Specifically, we document that people who live in more religious U.S. counties spend less money on groceries and make fewer unplanned...
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Sean Silverthorne
- 14 Feb 2012
- First Look
First Look: February 14
undeniable ethical failure, people experience ethical dissonance between their moral values and their behavioral misconduct. Our findings indicate that to reduce ethical dissonance, individuals use a double-distancing mechanism. Using an...
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Carmen Nobel
- 29 Sep 2009
- First Look
First Look: September 29
inventions as the top 1% of U.S. inventions for a technology during 1975-1984 in terms of subsequent citations. Patenting growth is significantly higher in cities and technologies where breakthrough inventions occur after 1984 relative to peer locations that do not...
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Martha Lagace
- 17 Dec 2013
- First Look
First Look: December 17
fertility is characterized by moral hazard due to the fact that most contraception can only be perfectly observed by the woman. Using an experiment in Zambia that varied whether women were given access to contraceptives alone or with...
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Carmen Nobel
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
related bills that have both costs and benefits are combined. In our first laboratory study, we confirm across a set of four legislative domains that this bundling technique increases support for bills that have both costs and benefits....
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Martha Lagace
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
service relationships is neither well understood, nor consistently factored into service design. In this paper, two laboratory experiments and one field experiment, conducted in financial service contexts,...
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Sean Silverthorne
- 29 Apr 2014
- First Look
First Look: April 29
explore how individuals process failed experiences as a potential source of learning. Drawing on attribution theory, we conceptualize the differential impact that internal (self-focused) and external (factors outside of one's control)...
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Sean Silverthorne
- 12 Feb 2008
- First Look
First Look: February 12, 2007
mechanism, which we refer to as the "clamped second price auction mechanism," into the laboratory to determine whether it helps human subjects learn to play their optimal strategy faster than the standard second price auction...
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Martha Lagace
- 04 Dec 2012
- First Look
First Look: December 4
managerial action, via work design, can alter this dynamic. We use laboratory experiments to test the impact of three work design variables on proactive, improvement-oriented behaviors, workarounds, and...
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Carmen Nobel
- 18 Dec 2012
- First Look
First Look: December 18
relationships when it instead primarily encourages newcomers to express their personal identities. In a field experiment carried out in a large business process outsourcing company, we found that initial socialization focused on personal...
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Carmen Nobel
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