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All HBS Web
(711)
- News (186)
- Research (323)
- Events (6)
- Multimedia (9)
- Faculty Publications (233)
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- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
businesses, were so momentous. [ ] There is no question, however, that small business intelligence will develop quickly on the coattails of other areas of big data and View Details
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
the customer would do in the future. As with other artificial intelligence tools, the drawback to this technology is that the model acts as a sort of black box, so researchers can’t determine the exact...
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- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
Washington and Manhattan. On-the-ground presence would have provided invaluable local intelligence on fast-changing currents of opinion. Beyond broad polling that indicated 70 percent support for the new...
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- 29 Nov 2017
- Research & Ideas
How to Succeed in Business (According to a 15th Century Trade Merchant)
down, his intelligence dims and his memory becomes less quick, so that he risks committing many errors in his business.” “In a sense, these are very early concepts of corporate social responsibility,” says...
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by Julia Hanna
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
the class toward her personal passion, precision medicine. “Health care is rife with examples like these—and such applications of big data will only expand over the coming years. I spend a lot of time thinking about questions like, How will View Details
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by Dina Gerdeman
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
does (not) mean we have the tools to understand what it is saying. Judgment is still crucial ." Debra Bordignon put an interesting twist on the issue, saying, "Where systems, tools, and artificial...
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by James Heskett
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery...
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by HBS News
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
of integrity has to do it. In the same way that medical ethics do not compel a physician to do something that violates his or her own personal ethics, corporate law does not require directors to check their sense of right View Details
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by Carla Tishler
- 30 May 2024
- Research & Ideas
Racial Bias Might Be Infecting Patient Portals. Can AI Help?
experiment with generative artificial intelligence (AI)—ramifications of its use on practice are just starting to be examined. The research sheds light on the biases that digital platforms, whether a simple...
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- 01 Dec 2020
- What Do You Think?
How Can We Get Companies to Invest More in Low-Wage Workers?
the lower ranks. One of the causes may well be inequities in the ability of executives and frontline labor to negotiate compensation for their skills. In particular, the declining power of unions and the...
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by James Heskett
- 17 Nov 2003
- Research & Ideas
The Business of Babies
Chinese babies), and international restrictions and legislation concerning adoption. High-tech measures include IVF, artificial insemination, surrogacy, gamete interfallopian...
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- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
haven’t made a service part of their routines, the authors find. These findings come as companies such as Procter & Gamble, Adidas, and McDonald’s are trying to collect more consumer data to hone their marketing messages. With View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
other fields, including professional sports. Artificial intelligence (AI) is also having its moment, with the rise of ChatGPT and the ripples through the tech View Details
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by Ben Rand
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World For the first time in 100 years, new technologies such as artificial View Details
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by Staff
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
the economy at large absorb adverse economic shocks? Or does the local population decline, stuck in economic decay? The answers to those questions are vital for economists, policymakers, and local governments to decide as new waves of...
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- 08 Jun 2010
- First Look
First Look: June 8
to transform the storied Bureau. The FBI had long served as both the chief law enforcement agency and the main domestic intelligence wing of the U.S. government. In practice,...
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Martha Lagace
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
response to the question, “Which place looks safer?” Those pairwise comparisons were converted into ranked scores. Artificial intelligence algorithms were used to teach a computer to predict scores from...
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- 24 Mar 2009
- First Look
First Look: March 24, 2009
six years, it is contrasted to social and political pressures within the country, volatility in global oil markets, and severe political problems in the Middle East. Purchase this case:...
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Martha Lagace
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107055 Bancaja: Developing Customer Intelligence (B) Harvard Business School Case 107-066 Excellence in exploiting customer information and...
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Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
continue to evolve. Performance improves and prices drop. Today, artificial intelligence is used in the selection of retail sites and to...
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