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- 26 Jan 2016
- First Look
January 26, 2016
Allianz Turkey executives focus their initial efforts on the claims process of the automobile insurance business—a lowly rated segment of the insurance industry by their policyholders. They begin by creating a map of the customer...
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Sean Silverthorne
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
competitive situations there is a one-to-one mapping between strategy and business model, which makes it difficult to separate the two notions. We show that the concepts of strategy and business model differ when there are important...
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Martha Lagace
- 20 Feb 2008
- First Look
First Look: February 20, 2008
change agendas Plan execution of the strategy—through portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards Put your strategy into action—by integrating operational tools such as process dashboards, rolling...
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Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
and bargaining tactics. Harvard Business School professor Deepak Malhotra advises negotiators to resolve process before substance, set expectations, map out the negotiation space, and control the frame. By following those steps, managers...
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Carmen Nobel
- 07 Feb 2012
- First Look
First Look: February 7
and how quoted prices might reflect expectations that are hard to justify. Regardless of which valuation method is employed (e.g., residual income, discounted cash flow, multiples), the case provides a platform (i) to map the firm's key...
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Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
while respecting its unique hybrid business model that combined a collaborative open source community with more traditional strategic research services. The case follows CGTI from its initial goal of establishing a road map for the...
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Sean Silverthorne