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All HBS Web
(177)
- News (48)
- Research (89)
- Multimedia (2)
- Faculty Publications (28)
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- 12 Nov 2001
- Research & Ideas
Can Religion and Business Learn From Each Other?
they found a lot of dissatisfaction with the status quo, as well as tension and confusion, among both executives and clergy. On the executive side, says Nash, "Just across the board, interviewees would be saying, 'This is a life as a business leader that is very...
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by Martha Lagace
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
time its parent company announced $100 million in product donations, including 200,000 face masks to New York City hospitals to help keep healthcare workers safe. Given the prevalence of fake news proliferating in social media, consumers...
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by Jill Avery and Richard Edelman
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
a crisis, there is a temptation for less experienced leaders to jump to quick-fix solutions that may mask the real problems. The only way to solve these problems is to understand their root cause and implement permanent solutions....
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by Martha Lagace
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
wearing a mask, Why are they not wearing a mask? Because they don’t think it’s important? Why not? Because they did not understand or get our message? Why not? Because we didn’t communicate properly, and so forth. “We can’t expect people to wear View Details
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and...
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by Jim Heskett
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
distribution of face masks and the promotion of their use, are winning strategies in this battle. As other countries begin to reopen their economies, how can they apply these lessons to combat COVID-19? Proactive testing and tracing As...
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- 29 Oct 2020
- Research & Ideas
The COVID Gender Gap: Why Fewer Women Are Dying
According to a survey of citizens in eight countries, women are much more likely than men to view COVID-19 as a severe health problem. They are also more willing to wear face masks and follow other public health recommendations to prevent...
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- 14 Sep 2017
- Op-Ed
Op-Ed: Google Engineer Deserved to be Fired by the CEO
humanity. As employers like Google attempt to create authentic cultures that enable people to be themselves, categorizing them according to their gender, race, or national origin inhibits people from expressing their true feelings and may even cause them to wear View Details
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by Bill George
- 06 May 2013
- Research & Ideas
How Local Events Shake Up Corporate Philanthropy
earmarked for philanthropy ends up going toward efforts to rescue the firm itself. (Call it a case of securing your own oxygen mask first.) As it turned out, the researchers' findings more or less split the difference. In cases of small-...
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by Carmen Nobel
- 17 May 2018
- Sharpening Your Skills
You Probably Have a Bias for Making Bad Decisions. Here's Why.
Get More Interviews African American and Asian job applicants who mask their race on resumes seem to have better success getting job interviews. The Case Against Racial Colorblindness Attempting to overcome prejudice by ignoring race may...
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by Sean Silverthorne
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
factors into account to optimize performance when decisions need to be made very, very quickly. This approach shows that being systematic about price markdowns, inventory transfers, and store closings can add significant value to the process." What seems to make...
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- 06 Oct 2014
- Research & Ideas
Why Businesses Need a Language Strategy
peers didn't respect him. His lack of leadership ability was masked by his good speaking skills. So I hope our article will cause every reader to go back to their companies and teams and say, "We're a global company, or a globalizing...
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Re: Tsedal Neeley
- 05 Jul 2006
- First Look
First Look: July 5, 2006
these judgments are typically justified in race-neutral terms that effectively mask the biasing effects of race. The psychological processes underlying these tendencies are discussed, as are practical implications for the legal system.
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Sean Silverthorne
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
example, often mask narrow but important pain points—areas of major dissatisfaction—such as unhappiness with poor customer service or long wait times. They can also mask backsliding against competitors;...
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by Sean Silverthorne
- 21 Aug 2012
- First Look
First Look: August 21
transparency while masking their true performance; other firms' disclosures, in contrast, are more representative of their environmental performance. What deters selective disclosure? We hypothesize that selective disclosure, a novel...
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Sean Silverthorne
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
from the U.S. South after 1910. Black arrivals increased both the effort exerted by immigrants to assimilate and their eventual Americanization. These average effects mask substantial heterogeneity: while initially less integrated groups...
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Dina Gerdeman
- 04 Mar 2009
- Op-Ed
Credit is Not the Bogey
down; savings are up. Yet a simplistic credit-as-bogey outlook masks a more nuanced picture. From a different vantage, credit was an economic white knight. Easy credit fueled the prosperity of the past decade. American statesman Daniel...
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- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
authenticity—a consistency of public and private expressions. That microphone might be always on. Silverthorne: If you met President-elect Biden in an elevator today, what would your advice be? Kanter: I’d first make sure that we are both wearing View Details
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by Sean Silverthorne
- 24 Feb 2009
- First Look
First Look: February 24, 2009
suggests that treating planned organizational change as a generic phenomenon might mask important idiosyncrasies associated both with the different activities involved in the change implementation process and with the unique functions...
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Martha Lagace
- 21 Jul 2006
- Op-Ed
Enron Jury Sent the Right Message
actually unlawful. They exemplify what Owen Young was talking about almost eighty years ago. The jury decided, however, that the exquisite legal arguments surrounding these and similar transactions were secondary to their perception of persistent attempts by Enron's...
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by Malcolm S. Salter